Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 21, 2025|Twin Room
91JCConveniently located near Zermatt HBF. Clean and spacious room, can see the Matterhorn tip from the balcony, will be better if I was allocated a higher level. Simple breakfast included, friendly reception , no early check in but can leave luggages with them. Overall, it’s a nice hotel to stay especially if you don’t want to drag your big luggage around. Oh.. there’s no fan and aircon in the room so have to open the window and can be wake up by the train track sound.
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Posted on May 10, 2025
Sunyiqing
This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!
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Price per night from:£153
Posted on May 10, 2026|Double Room, Mountain View (Matterhorn)
Guest UserThe resort has a brand new feel overall. It's super close to the train station, just a 5-minute walk, which makes getting to the Matterhorn really convenient. Plus, it's closer to the viewpoint than other hotels. The room had a very cozy vibe. However, I wouldn't stay here again, and here's why: 1) There's no hot water during peak shower times in the evening, so I had to wait until morning to shower, and I felt sticky and uncomfortable all night. 2) The Matterhorn view was obstructed by two trees, and I don't think rooms with obstructed views should be sold at the same price as those with an unobstructed view.
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Price per night from:£204
Posted on Sep 10, 2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
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Posted on Apr 29, 2025|Matterhorn Double Room
HarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
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Price per night from:£167
Posted on May 5, 2025
AudthewayLocation was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station!
Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc.
the receptionist was warm and friendly and even extended us for an early check in when rooms are available.
The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!
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Price per night from:£128
Posted on Aug 25, 2024
NYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
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Price per night from:£163
Posted on Jul 2, 2024
rickychungkkI had an amazing stay at this place! The location was perfect—close to the city center, public transportation, local shops, and restaurants. The apartment was clean, well-decorated, and equipped with everything we needed for a comfortable stay. The bed was very comfortable, and we appreciated the thoughtful touches like complimentary coffee, luxury toiletries, and a guidebook with local tips.
The host was an excellent host, providing clear communication and quick responses to any questions we had. They even left a welcome basket and gave us great restaurant recommendations.
Overall, this Airbnb exceeded our expectations, and we would highly recommend it to anyone visiting the area. We hope to return soon!
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Price per night from:£159
Posted on Aug 8, 2026|Bed In 4 Beds Dormitory With Shared Bathroom
Malu HecoI started my Swiss trip in Zermatt at the Youth Hostel, and its incredible view of the Matterhorn, comforting breakfast, and friendly staff were the perfect combination to start my journey on a high note. Every time I think back on my time in Zermatt, I only feel joy. I also met some amazingly nice people there, with whom I explored the city and visited a viewpoint on our last night ☺️.
With all those wonderful experiences and my endorphins at an all-time high, I almost forgot that carrying my huge luggage from the train station—instead of looking for local transport—wasn't the best idea 😅. If you're bringing a big suitcase like I did, I highly recommend taking one of the little buses, because you will encounter lots of stairs and narrow streets. I was lucky to get some help from other travelers 🙏🏼. However, when I left the hotel, I realized there's another route without stairs; it requires a slightly longer walk, so look for it if you can't find transportation to the hostel.
Finally, a huge congratulations to the entire team for the amazing job you do. Thank you for giving travelers the opportunity to wake up to such a breathtaking view at such an affordable price — that view of the Matterhorn is truly priceless! 🏔️
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Price per night from:£35
Posted on Jun 21, 2026
Vincent丁
What a nice and heart touching receptionist, thank you for your introduction Including delicious dishes of this beautiful town, we had a wonderful traveling in these days, We would like to order this hotel next time again definitely. Appreciate for this lovely town and the time during our stay.
See you next time! Ciao~
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Price per night from:£93