Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 13, 2025
Guest User
Our stay at Beausite Zermatt was absolutely exceptional. From the moment we arrived, the staff were warm, attentive, and genuinely welcoming, making us feel looked after throughout our visit.
The hotel itself is beautifully maintained, combining classic Swiss charm with modern comfort. Our room was spacious, spotlessly clean, and offered breathtaking views of the Matterhorn — truly unforgettable. The wellness area was a highlight, especially after a day exploring Zermatt, with excellent spa facilities that were both relaxing and well organised.
Breakfast was generous and high quality, with a wide selection to suit all tastes, and the dining experience overall was refined yet comfortable. The location is also ideal — peaceful, yet within easy walking distance of the village and transport.
Beasite Zermatt delivers luxury without feeling pretentious, paired with genuine hospitality. We would not hesitate to return and highly recommend it to anyone visiting Zermatt.
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Price per night from:£253
Posted on Sep 10, 2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
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Price per night from:£323
Posted on May 10, 2025
Sunyiqing
This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!
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Price per night from:£152
Posted on May 10, 2026
Guest UserThe resort has a brand new feel overall. It's super close to the train station, just a 5-minute walk, which makes getting to the Matterhorn really convenient. Plus, it's closer to the viewpoint than other hotels. The room had a very cozy vibe. However, I wouldn't stay here again, and here's why: 1) There's no hot water during peak shower times in the evening, so I had to wait until morning to shower, and I felt sticky and uncomfortable all night. 2) The Matterhorn view was obstructed by two trees, and I don't think rooms with obstructed views should be sold at the same price as those with an unobstructed view.
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Price per night from:£205
Posted on Feb 23, 2025|Junior Suite With Matterhorn View
kris_0Location – 10/10
Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer.
Rooms – 9/10
The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience.
Service – 9/10
The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special.
Dining – 8.5/10
The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it.
Wellness & Spa – 10/10
The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny.
Activities – 10/10
Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable.
Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes.
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Price per night from:£248
Posted on May 5, 2025
AudthewayLocation was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station!
Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc.
the receptionist was warm and friendly and even extended us for an early check in when rooms are available.
The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!
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Price per night from:£235
Posted on Jul 7, 2025
3Mio3
Just a 10-second walk from Nihonjin-bashi, where you can enjoy a beautiful view of the Matterhorn. The location is absolutely fantastic!
The room was clean and offered a nice view as well.
While it wasn't a Matterhorn-view room, we still enjoyed a lovely view of the Zermatt townscape.
If I get the chance to visit again, I would definitely want to stay here.
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Price per night from:£144
Posted on May 27, 2025
Coey NiewFour of us stayed for one night in two rooms at Alpenblick Superior during our trip to Switzerland. The location is about a 10-minute walk from the train station. Our room had a beautiful view of the Matterhorn, and it was very clean and peaceful, as it's not located near the main street. Do note that you'll need to bring your own toothbrush and toothpaste.
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Price per night from:£110
Posted on Jul 27, 2026|Double Room with Private Bathroom
스페인갈래You can see the Matterhorn from the accommodation. The breakfast is also fantastic. There are about two types of bread, three types of ham, cheese, boiled eggs, yogurt, cereal, and coffee. What's unique is that the shower room is a wet room, which was convenient. There's no elevator. However, it's located on a steep slope, so carrying luggage up was really tough! If your luggage is heavy, it takes 15 minutes whether you walk or take the bus. I highly recommend taking the bus, or if you plan to walk, use the road where cars drive. Alternatively, if it's a short stay, I suggest leaving your luggage in a coin locker at Zermatt station.
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Price per night from:£39
Posted on Mar 7, 2026|Standard Double Room
manamingThis seemed to be the cheapest hotel in Zermatt, which was a lifesaver for a solo student traveler like me (even though it was still incredibly expensive!). While it only had basic amenities, including a shower and a bathtub, it was perfectly sufficient for a solo trip. What stood out the most was how incredibly kind the front desk staff were. I bothered them by asking for hot water two days in a row and for an early check-out while they were busy, but they never showed any annoyance and even told me not to apologize. I truly appreciated their help.
I'd recommend this place to Japanese travelers (especially students), but be aware that you can hear a lot of noise from other rooms, so if you're sensitive to sound, you might want to look elsewhere.
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Price per night from:£87