Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 19, 2026|Design Double Room, Partial Matterhorn View
Guest UserThe hotel's location is excellent, right next to the train station and opposite McDonald's. The room was spacious and clean, and the balcony offered a partial view of the Matterhorn. The breakfast area was lovely, and the food was decent. We even saw the black-nosed sheep returning home from our balcony.
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Price per night from:BRL 1,105
Posted on May 10, 2025
Sunyiqing
This hotel is our lucky hotel! We ended the bitter wind and rain in Switzerland here and finally saw the Matterhorn! This hotel itself is also great. The interior layout and design are very cleverly using the elements of the Matterhorn. Moreover, we only made a temporary reservation at 6 or 7 last night. The lady at the front desk upgraded our room type. The room is so big and has a large balcony. There are free coffee and tea in the room. Their breakfast is also great. Because I was in a hurry to go up the mountain in the morning, I didn’t take any photos, but the breakfast is very rich, with various fresh fruits such as strawberries and kiwis, freshly fried meats such as bacon and grilled sausages, as well as vegetables such as broccoli and mushrooms, as well as various breads, juices and milk, and even freshly squeezed orange juice. You can also go to the bar and order a cappuccino. In short, you can eat very satisfying! The best thing is that this hotel also has a pick-up service. We originally had to drag the big box to the train station for more than ten minutes, and the small car took us directly there. It took a few minutes and arrived super fast! I promise that I will definitely stay at this hotel next time I come to Zermatt!
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Price per night from:BRL 1,001
Posted on May 10, 2026|Double Room, Mountain View (Matterhorn)
Guest UserThe resort has a brand new feel overall. It's super close to the train station, just a 5-minute walk, which makes getting to the Matterhorn really convenient. Plus, it's closer to the viewpoint than other hotels. The room had a very cozy vibe. However, I wouldn't stay here again, and here's why: 1) There's no hot water during peak shower times in the evening, so I had to wait until morning to shower, and I felt sticky and uncomfortable all night. 2) The Matterhorn view was obstructed by two trees, and I don't think rooms with obstructed views should be sold at the same price as those with an unobstructed view.
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Price per night from:BRL 1,354
Posted on Dec 18, 2025|Double Room with Partial Matterhorn View
InFiNiTy BenZThe staff were consistently friendly and helpful throughout the stay, always willing to assist when needed.
Upon arriving in Zermatt and taking the Gornergrat Bahn, it is highly recommended to call the hotel in advance so they can arrange luggage pickup at Riffelberg station. Pulling luggage by yourself can be quite challenging, as the path involves walking through snow and crossing ski areas.
One of the highlights of this hotel is the breathtaking and unobstructed view of the Matterhorn. The mountain is clearly visible from the hotel area, and there is truly no need to go elsewhere just to enjoy this iconic view.
The outdoor jacuzzi is a wonderful feature; however, on some days the water temperature was not warm enough, making it comfortable to use only on certain occasions.
Dinner is served as a set course menu. Each evening, there are two main dish options: one meat dish (which changes daily, such as beef, pork, or fish) and one vegetarian option. The food quality is very good and tasty, but the service is relatively slow — completing the full course takes around two hours.
The hotel is well equipped with an elevator that provides access to all floors, which is very convenient, especially when carrying belongings.
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Price per night from:BRL 5,582
Posted on Jul 30, 2026|Double Room with Mountain View
Guest UserThey were kind enough to upgrade my room to a mountain view room and it was absolutely amazing, thanks to the weather being perfect. Breakfast buffet had a variety of selections and the food was fresh and yummy. They also provide you with a shuttle service to and from (i only used it for going to the train station because i was not aware this was an option) the train station which was really helpful. Rooms are pretty up to date and clean, I would def come back.
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Posted on May 5, 2025
AudthewayLocation was right in the middle of the city, super convenient! Nearby the Zermatt main station, as well as Gornergrat station!
Supermarkets were walking distance away, and even food options were many like macdonalds, western food, etc.
the receptionist was warm and friendly and even extended us for an early check in when rooms are available.
The hotel was overall very cozy and clean, suitable for a short stay. The necessities are provided like soap, towels, hair dryer, tissue! Just note that there is no fridge in the room if that was your concern. Other than that, perfect stay!
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Price per night from:BRL 847
Posted on Aug 25, 2024
NYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
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Price per night from:BRL 995
Posted on Feb 17, 2026|Junior Suite with Matterhorn View
ttteruThe room was incredibly spacious with breathtaking views from the window. The bathroom had a bathtub, and the shower pressure was surprisingly strong for a high-altitude location, which was very comfortable. The breakfast and dinner, included with the stay, were different every day and delicious. Catching the sunrise in the morning is an exclusive experience for guests, and on the last day, I even got to see the 'Morgenrot' (alpenglow), which was absolutely amazing. On Thursday evenings, there's a free stargazing event with commentary from University of Bern researchers, where you can admire the beautiful night sky through the hotel's top-floor telescope.
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Price per night from:BRL 5,582
Posted on Sep 23, 2026|Quadruple Room with Shared Bathroom
joan_chongWe had a pleasant stay at Zermatt Youth Hostel. The hostel is not very close to Zermatt train station, so walking there with luggage can be a little inconvenient. However, the Zermatt public bus is very convenient, and there is a bus stop right in front of the hostel, making it easy to get around without having to walk too far.
The room was clean and comfortable, and the hostel has a nice, relaxed atmosphere. The staff were friendly and helpful during our stay.
Although the location is not within walking distance of the train station, the convenient public bus connection makes it easy to reach the hostel. Overall, a good option for travellers looking for a comfortable and reasonably priced stay in Zermatt.
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Price per night from:BRL 230
Posted on Jun 21, 2026
wind0329Just a few minutes' walk from the train station, turn right onto the main street, then right again into a small alley. You'll see a sign that says 'Hua Yuan' and you're there. The front desk is in a hotel diagonally across the street (see my first picture). The room was decently spacious, and the facilities were alright. Breakfast was also fine. The main entrance has an automatic sensor, but if you enter after 11 PM, you need to input a 4-digit password and then press a small bell icon. The elevator is quite old-fashioned (second picture); you have to manually pull the door open and closed.
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Price per night from:BRL 598