The Omnia

Simply the best. Christian and his team think of every detail, so the guests don't have to. From the world class cuisine and impeccable local wine selection, to the gorgeously minimalist-yet-luxurious rooms & spa amenities, to the friendly and welcoming service, I find myself longing for the next visit the moment I depart. This hotel is heaven on earth. You won't regret your stay.

Tripadvisor The OMNIA mountain lodge Zermatt The term boutique is not used sparingly in hotel marketing, however in Switzerland there are, not surprisingly, guidelines around the use of these descriptive terms “The Boutique & Design Hotels and Lodgings are a successful homage to the tasteful and exquisite” myswitzerland.com Personally, the OMNIA is the definition of boutique . From the delightful moment you are collected from the train station in their zermattobile (I made that term up) by Andre (or Philippe) to the astonishing minute you burst through the electronic doors to enter the hotel’s cavernous entrance. Follow this by a sincere personal greeting at the top of the elevator – no waiting in line to speak to the overwhelmed reception desk. I don’t want to ruin the surprise, but you’ll then be invited to sit down and relax, enjoy The View, a drink and some snacks – rather than being demanded to hand over your credit card. Further spoiler alert – you will then have a personalised guided tour; relax, it is only confusing the first few times and then you have the order of the important parts – boardroom bar library and terrace all accessible from the reception level, one level down to the treatment and gym space, one more level down to the pool and wellness space and another level down to the dining space. In a cute twist you don’t have a room number or a floor number – so much easier just to remember one letter of the alphabet, especially if you have been traveling for a while through a few different room numbers. I was fortunate to receive the lucky letter R (full disclosure I did not see inside any other rooms so there may be many lucky letters and some may even be luckier) and could literally dance around my suite, so I did. There was enough storage to put one item of clothing into each drawer or onto each hanger (I did not), non-slip soled slippers (Thank you), a couch, table and chairs, a desk and chair and a king sized bed; then outside on my terrace were two more chairs and a bench seat. That’s a lot of sitting for a solo traveler. Another magical touch was the sound of Swiss Classical music playing softly from the TV which made the room feel warm and welcoming. More spoilers – fresh fruit! Fresh muffin! And a couple of nips of brandy in case you need warming up at any stage. The gym is small but perfect for a tough workout. Everything looked brand new and untouched, and after three full days in Zermatt I know why…you’ll work it out. The treatments are well priced for Swiss hotel standards and include some unique offerings, definitely worth studying the menu. I was reduced to a state of total zen in the hands of Bibi. 5 star recommendation. The swimming pool was often empty during my stay and I swam myself into another trance going in and out through the open doors into the outside world of crispest mountain air. The pool also has spa jets for aching muscles – but the true muscle magic is through the frosted door into the sauna space

This place was awesome! 🏨 Location couldn’t be better – right where you want to be. The staff was super nice and really helpful the whole time. Room was super clean, and the view? Wow. 😍 Would totally stay again!

I returned to the Omnia for a second time last summer, and found in addition to the champagne greeting me, a bottle of Almond milk - they remembered that I like a bottle of Almond milk in my room from a previous visit, years earlier. You will be greeted at the station and picked up. They will say goodbye with chocolate. I love everything about the Omnia, and above all the people. I go for hiking the mountain, and I love coming back every night to the Omnia, like coming back home. The hotel has an excellent location right in the center but also a bit removed on a rock so you can enjoy the peace with only few steps to where the action is. The food is exquisite, the breakfast is heavenly, the dinner at the restaurant is an art a feast for the senses. The room is beautifully decorated modern style and the bed and pillows are so comfortable and you wake up and sit on a balcony facing a beautiful mountain and the houses of the village- It is like you are taken to a better more serene world. The best part is you feel with all the luxury surrounding you, the beautiful spa with its flower steam room and Jacuzzi facing the Matterhorn and the award winning restaurant and the beautiful books and movies, you feel the comfort of being at home and with the comfort of friends who let you be as you are. I could name them all, from the dear manager Christian and all the outstanding staff, and I love them all. It is the vacation to return to, and where every need is met with a smile and warmth. I cannot wait to go back to the Mountain and to the Omnia, and I hope it will be soon for the third time.