4-Star Hotels in Zermatt

The waiter's attitude is good, the breakfast is very good, the choice is many, the hotel is very convenient, very clean, there are many restaurants next to it, not far from the train station and the cable car station, very convenient

I was immediately impressed upon arrival by the beautiful view of the Matterhorn from the terrace. The washroom and bathtub were impeccably clean, and soft bathrobes and slippers were provided. Breakfast offered made-to-order omelets, which were delicious. Upon departure, I was chauffeured to the station in an electric cart. It's a lovely hotel that I would love to stay at again.

Beautiful property. extremely well-designed suites. Very friendly personnel. Excellent location for the Matterhorn view. The room was tastefully decorated, with a comfortable bed, excellent house cleaning services. Provide personal skincare product, especially the sheep soap that I love it ! Breakfast was also excellent. I’d want to go there again ! :)

We definitely enjoyed our stay in Mirabeau Etoile, Zermatt! 5 stars service. Breakfast is plentiful choices. Room is clean and the bed is so comfy.. will definitely go back again when revisit.

1. Location - It's about a 7-minute walk from the station, so you'll need to take a detour, but Zermatt itself is quite small, so getting around isn't difficult (pickup is available upon request). - The Golden Horn Point is about a minute away, making it a great place to watch the sunrise in the morning. - The Matterhorn can be seen from your room's veranda, making it a great place to check the weather. 2. Facilities - First of all, this is a very high-end hotel, so the facilities are generally good. - The minibar is free, so you don't need to purchase water or other drinks separately. - There's also a sauna and swimming pool, but I didn't use them. - Each room has a backpack available for use, which you can purchase. - Electric bikes are available for free rental. - There's air conditioning (controlled by the TV) and a smart TV with mirroring, so it works well. 3. Breakfast - Breakfast is served from 7:00 AM to 10:30 AM, and you can dine in the first-floor restaurant. - The breakfast selection is extensive, and the food is delicious. - Pancakes and waffles used to be free, but now they seem to be charged (8-12 francs). - Upon arrival, you can choose your drink of choice. (coffee, etc.) - If you can't eat breakfast, they'll prepare a packed lunch upon request. 4. Other - The staff is very friendly and the housekeeping is excellent. - Upon check-out, they'll provide a car to the station upon request. - Since the reception opens at 7:00 AM, if you check out before then, you can pay your taxes in advance.

The service here are the best. The staff are very lovely and super nice. The beds are very comfy. Very satisfied with this hotel. Would recommend this hotel if you’re looking for an accommodation in Zermatt.

Beautiful accommodation, 4th floor suite (top floor) with a view of Mt. Zermatt. We stayed as a family. Free spa. Delicious Swiss breakfast. Staff gave good advice on traveling around the area. Beautiful room but too dim light. May be more suitable for couples. There is a fire pit (in a glass box) to keep warm in the living room. The extra bed was placed in this living room, making the light from the fire too bright when sleeping. The master bedroom has a glass roof. The electric curtains are broken and cannot be used, must be used manually. This room is very cold. It seems that the heater does not work well.

We love the vibes in this hotel! Not very much choice of breakfast but we love the yogurt provided

Location – 10/10 Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer. Rooms – 9/10 The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience. Service – 9/10 The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special. Dining – 8.5/10 The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it. Wellness & Spa – 10/10 The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny. Activities – 10/10 Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable. Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes.

The room and staff were first class. Baggage storage, completed check in so we could easily get keys when we returned from day out. The breakfast was very nice. They upgraded our room. Wished we could of enjoyed the place longer than the 1 night.