Zhangjiajie Guiguan Wulingyuan Landmark Gate

Zhangjiajie Guiguan Wulingyuan Landmark Gate Reviews

Zhangjiajie Guiguan Wulingyuan Landmark Gate

军地坪街道武陵路190号, Wulingyuan District, Zhangjiajie, Hunan, ChinaView Hotel Details
Zhangjiajie Guiguan Wulingyuan Landmark Gate
Zhangjiajie Guiguan Wulingyuan Landmark GateZhangjiajie Guiguan Wulingyuan Landmark GateZhangjiajie Guiguan Wulingyuan Landmark Gate
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Zhangjiajie Guiguan Wulingyuan Landmark Gate

9.7/10
Excellent
684 review
Verified reviews
Location9.8
Amenities9.6
Service9.6
Cleanliness9.8
Filter by:
Sort by:
All reviews(684)
Positive reviews(678)
Reviews with photos/video(221)
Large rooms(72)
Quiet & comfortable(72)
Close to scenic area(59)
Friendly front desk staff(49)
Tasty food(30)
Garden view(15)
Tasty restaurant(10)
Luxurious(8)
Negative reviews(6)
Guest User
Superior Standard Room
Stayed in Jul 2025
Other
29 review
10/10
Outstanding
Posted on Sep 2, 2025
Location: Situated in the Wulingyuan Resort Area, it's very close to the East Gate of Zhangjiajie National Forest Park. There are several commercial areas nearby, offering a variety of dining options, beverages, supermarkets, and more. Facilities: The hotel's overall layout is well-designed, and the central courtyard is very spacious. Compared to other hotels in the vicinity, this one feels more upscale and grand. The rooms are also quite spacious, with relatively new facilities that are very convenient to use. A big plus is the clothes drying rack on the balcony. Cleanliness: The housekeeping staff are very diligent and ensure everything is spotless every day. 👍🏻 Suggestions: 1. It would be even better if there was a self-service laundry room. 2. More breakfast variety would be appreciated, or perhaps some items could be rotated daily. I stayed here for several days during my trip to Zhangjiajie, and overall, the experience was quite good. I would likely choose to stay here again if I have the opportunity.
Original textTranslated by Google
6/12
Response from Property: 致尊敬的賓客:衷心感謝您選擇我們酒店,並留下如此用心的點評!看到您對酒店「近森林公園東門的便利位置」「周邊齊全的商業配套」,以及「大氣的庭院佈局、寬敞的房間、嶄新便捷的設施」(尤其認可陽台晾衣架)和「每日整潔的衞生環境」感到滿意,我們全體員工都備受鼓舞! 您提出的兩條寶貴建議,我們已迅速落實推進: 1. 自助洗衣房:相關部門已啟動場地規劃與設備採購流程,將盡快為住店賓客補上這項貼心服務;2. 早餐優化:廚房團隊即刻調整餐單,不僅會豐富現有品類,還將推出「每日特色輪換菜品」,為大家帶來更多元的早餐體驗。“下次仍會選擇”是對我們最大的肯定!期待您的再次光臨,屆時定能感受到我們根據您的建議帶來的升級體驗,祝您生活順遂!
Guest User
Superior Standard Room
Stayed in Aug 2025
Other
6 review
9.2/10
Great
Posted on Sep 14, 2025
The hotel boasts an excellent location, just a short distance from the East Gate of Zhangjiajie Wulingyuan Forest Park Scenic Area. It truly offers a tranquil retreat amidst the vibrant surroundings! The decor is simple and refreshing, making it a place I'd definitely choose to stay again.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的認可與細緻點評!您對酒店“位置優越、鬧中取靜”的評價,以及對“簡潔清爽”裝修風格的喜愛,我們都已真切感受到,這也是我們努力為賓客打造舒適入住體驗的目標。能讓您有“值得再次入住”的感受,是我們最大的榮幸。我們熱切期待您的再次光臨,屆時將繼續為您提供優質的服務,祝您生活愉快!
Guest User
Superior Standard Room
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 9, 2025
My family and I stayed in Wulingyuan for 3 days. The service was great, and the rooms were very clean, featuring smart lighting and smart curtains. The breakfast offered a wide variety of options and tasted delicious. We only have a couple of minor suggestions: the air conditioning unit was a bit noisy, particularly noticeable at night, and the power socket near the balcony needs repair as it was difficult to plug and unplug devices. Overall, we were very satisfied with our three-day stay.
Original textTranslated by Google
Response from Property: 尊貴的客人,非常感謝您選擇我們酒店並分享您的入住體驗!能得到您的高度認可,我們全體員工都無比開心, 您提到的服務、房間衞生以及智能設施,還有早餐的豐富與美味,正是我們一直努力打造的亮點,能讓您滿意,我們深感榮幸。對於您提出的空調噪音和陽台插座問題,我們萬分抱歉, 我們已經安排工程部對空調進行全面檢查和調試,同時也會盡快維修插座,確保後續客人不會再遇到類似困擾。再次感謝您的好評與建議,期待您下次再來武陵源時,還能選擇我們酒店,我們一定為您提供更完美的住宿體驗!
Guest User
Superior Standard Room
Stayed in Aug 2025
Family
69 review
10/10
Outstanding
Posted on Sep 6, 2025
It seems this hotel primarily serves as a reception venue for local organizations. It's perfectly decent and unassuming, so discreet it doesn't even have a prominent signboard. The environment, facilities, cleanliness, and service are all good. Moreover, it's very close to the East Gate of Zhangjiajie National Forest Park scenic area, just a five to six-minute walk to the right from the hotel entrance, making access to and from the park extremely convenient. The hotel has its own parking lot, which is very friendly for self-driving guests. They even offer a very thoughtful service: on the day of departure, you can check out, leave your car parked, explore the scenic area, and then simply return to the hotel to drive off when you're finished. Truly considerate, and highly recommended!
Original textTranslated by Google
Response from Property: 親愛的客人,非常感謝您花時間分享如此詳實的入住體驗,您的認可與推薦,是我們不斷進步的最大動力!我們格外開心您能感受到酒店“環境、設施、衞生、服務”的用心,也欣慰酒店“低調務實”的風格,能為您帶來舒適的入住氛圍;更慶幸臨近張家界森林公園東門的區位,以及“先退房、後取車”的停車服務,切實為您的自駕出行和景區遊玩提供了便利,這正是我們想為旅途奔波的客人傳遞的貼心。同時,也感謝您提及酒店“缺乏顯眼招牌”的特點,我們會考慮在保證低調風格的前提下,優化入口指引,讓您下次到訪能更便捷地找到我們。期待您下次再來張家界時,能再次選擇我們,我們會繼續堅守初心,用更細緻的服務,為您的旅途添一份舒心!祝您生活愉快!
Renzheshending
Standard Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 26, 2025
The hotel's location is fantastic, with the East Gate landmark just a convenient walk away. Our room was spacious and spotlessly clean, and having a drying rack on the balcony was a definite plus. The entire hotel was remarkably quiet. The service was exceptionally thoughtful. On our second day, we returned to find our pajamas neatly folded. Furthermore, after we requested an extra bath and hand towel on our first day, housekeeping proactively supplied towels for three people on the subsequent day, without us even having to ask again. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬的客人,非常感謝您選擇我們酒店並留下如此細緻的好評!您對酒店到標誌門位置清晰易找、房間寬敞乾淨、陽台晾衣架實用的認可,以及對酒店安靜環境、貼心服務(疊放睡衣、主動補充三人份毛巾)的肯定,我們都已認真記錄。這些細節正是我們努力為客人打造舒適入住體驗的方向,您的滿意是我們最大的動力。再次感謝您的推薦,我們熱切期待您的再次光臨!
jym120
Standard Room
Stayed in Jul 2025
Family
26 review
10/10
Outstanding
Posted on Aug 20, 2025
Location: The location is excellent. It's about a 10-minute walk to the East Gate, and Bus Wulingyuan Line 1 stops right outside, providing convenient access to the Yellow Dragon Cave Scenic Area. The Charm Xiangxi Show is also just a 10-minute walk away, across a bridge. Facilities: The facilities were pretty good. We were upgraded to a balcony room, which was handy for drying clothes. The balcony itself had two chairs. My only minor complaint is that the room interior only had one chair; an additional armchair or a small sofa would have been much appreciated. Service: The breakfast was a bit monotonous. We stayed for three days, and the menu remained largely unchanged, making it quite repetitive.
Original textTranslated by Google
Response from Property: 尊敬的客人,非常感謝您抽出時間分享入住體驗,更感謝您對酒店位置的認可!能為您提供步行幾分鐘可達東門、有武陵源1路直達黃龍洞、過橋即到魅力湘西的便利出行體驗,我們由衷開心~關於您提到的設施細節,我們已記錄您對陽台房曬衣功能和座椅的滿意,同時特別關注到“房間內椅子數量不足”的反饋——這確實是我們在客房配置上的疏漏,目前已安排客房部統計調整,計劃為部分房型增設舒適座椅,讓您下次入住能更自在放鬆。至於早餐,您指出的“3天菜品變化少”是我們急需改進的地方!餐飲團隊已緊急開會優化菜單,後續將增加每日特色菜品輪換,豐富粥品、熱菜和點心種類,努力讓長住客人每天都能有新鮮體驗。再次感謝您的真誠建議,它讓我們更清楚服務中的不足。期待您下次再來武陵源時,能給我們一個彌補的機會,感受更完善的服務~ 祝您生活愉快!
Guest User
Standard Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 27, 2025
The room was absolutely fantastic! It seemed the hotel wasn't at full capacity, as the front desk was kind enough to upgrade me to a balcony room. The hotel itself is quite expansive, featuring a lovely courtyard and a sports court. The lobby has a grand atmosphere, and the rooms are very spacious. The customer service was excellent too. Its location is great, about 500 meters from the landmark East Gate. To the hotel's northwest, there's a charming district with guesthouses and a wide variety of restaurants. Overall, it's incredibly convenient, and I was thoroughly satisfied. Actual photos are included.
Original textTranslated by Google
Response from Property: 尊敬的客人,非常感謝您對我們酒店的認可和滿分好評!看到您對升級的陽台房、酒店的大空間、庭院球場、大氣大廳以及貼心服務都感到滿意,我們由衷地開心~您提到的地理位置便利這點,也是我們一直努力為客人創造的優勢,無論是去東門標誌門還是周邊民宿區、飯店都方便,能給您的出行帶來便利,我們特別榮幸。再次感謝您的實拍分享,這對其他客人來説也是很珍貴的參考呢!期待您下次再來,繼續感受我們的服務~
Ariauua
Superior Standard Room
Stayed in Apr 2025
Couple
13 review
10/10
Outstanding
Posted on May 18, 2025
Our stay at Zhangjiajie Guiguan Wulingyuan Landmark Gate was amazing! 🌟 The location is fantastic — just steps away from Zhangjiajie National Park 🏞️, which made everything super convenient. The room was very spacious and had a lovely view of the surrounding area 🛏️🌄, making it even more relaxing. Breakfast was rich, delicious, and full of variety 🍜🍳🥐. The staff was incredibly kind and always ready to help with a smile 😊🙌. Overall, a perfect experience — 10/10! 💯👏
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at the Zhangjiajie Laurel Wulingyuan Landmark Hotel and for taking the time to share such heartwarming feedback about your experience! We are honored and delighted to have provided you with a perfect trip! From the convenient location to the spacious rooms with panoramic views, from the hearty breakfast to the attentive service, your recognition is truly inspiring to all of us. Your satisfaction is the driving force behind our commitment to quality, and we will continue to passionately create a comfortable and unforgettable stay for every guest. If you have the opportunity to visit Zhangjiajie again, the Laurel Hotel will always be your warm "home away from home"! We look forward to seeing you again and writing more beautiful stories. I wish you a happy life and all the best!
AdamR
Single Room
Stayed in Aug 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Sep 21, 2025
Clean hotel and room, not far from the bus stop, tasty buffet, friendly staff. I had an amazing stay, and I would 100% recommend this hotel :)
Response from Property: 尊敬的客人,非常感謝您用如此滿含心意的點評分享入住體驗,更感謝您給予的百分百推薦!您的認可,是我們團隊最珍貴的動力。看到您對酒店及房間乾淨度、便捷的公交位置、美味自助餐,還有友好員工的認可,我們由衷地開心。從環境清潔到餐飲品質,再到員工服務,每一個環節我們都力求做到最好,而您的滿意,正是對我們這份努力最直接的肯定。我們會繼續堅守這份服務初心,用心打磨每一個細節,期待能再次為您帶來愉快的入住體驗,祝您生活愉快,旅途順遂!
JOAO FERREIRA LOFF
Standard Room
Stayed in Jul 2025
Couple
7 review
10/10
Outstanding
Posted on Aug 24, 2025
Hotel is amazing. Location is everything and being waking distance to the ZJJ entrance is a life saver after a long day walking, or to just arrive early at the park opening. Breakfast was good and complete. Staff was super nice and they even offered to wash our clothes since they don’t have a laundry room. Overall excellent experience!
Response from Property: Dear guest, thank you very much for your "Excellent" rating! We're particularly pleased to see your appreciation for our hotel's location—it's within walking distance of the Forest Park entrance, making it convenient for you after a day of exploring or when you're waiting early. This is exactly what we strive for. We're also thrilled that you enjoyed the rich and delicious breakfast! Although we don't have a laundry service at the moment, doing our best to help our guests is the heart of every one of us. Making your experience "Excellent" is our most precious reward! We look forward to helping you on your next trip to Zhangjiajie. We wish you all the best.
Walter
Single Room
Stayed in Jul 2025
Couple
4 review
10/10
Outstanding
Posted on Aug 7, 2025
Nice and clean room with adequate amenities. Reception is very friendly and helpful as well. Near to gate entrance which is a plus. Highly recommend this hotel
Response from Property: 尊敬的客人,非常感謝您抽出時間分享對我們酒店的好評,更感謝您的“強烈推薦”!看到您説房間“乾淨整潔,設施齊全”,我們特別欣慰——整潔的環境和完善的設施是住宿的基礎,能讓您住得舒心,是我們最基本的責任與追求。您提到前台“非常友好,樂於助人”,這讓整個服務團隊都備受鼓舞。用熱情和耐心迴應每一位客人的需求,本就是我們的服務初心,您的肯定就是對大家最好的獎勵。能成為您心中值得推薦的選擇,我們由衷地榮幸。我們會繼續用心打磨每一個細節,不辜負這份信任與認可。期待很快能再次為您服務,也歡迎您推薦的朋友前來體驗,祝您生活愉快!
Guest User
Superior Single Room
Stayed in Mar 2025
Couple
10 review
9.0/10
Great
Posted on Apr 6, 2025
Nice and big room. The hotel itself is also very nice. It is located a few minutes walk from the park entrance. Many restaurants and a pedestrian street with food (prepared and fresh) stands also within minutes walk. The big issue is that the hotel does not provide a big and good map, including writing in English, of the park. Getting around in the park is quite confusing at the beginning, the park lacks signs, it's huge, with many buses, so a really good map is a must. All park visitors get a map from the hotel. The hotel's map is of no use! The breakfast buffet has very dull western options. Among all hotels we've been at so far, here was the poorest.
Response from Property: Thank you very much for taking the time to share your stay experience. We value your feedback. We are honored by your appreciation for the room space, view, and location. Providing you with such a comfortable and convenient accommodation is our ultimate goal. However, we sincerely apologize for not providing a useful park map and for the lackluster breakfast selection.
eddy lei
Single Room
Stayed in Mar 2025
Couple
7 review
10/10
Outstanding
Posted on May 2, 2025
the hotel is clean, close to east Gate. the service is excellent, will come back again.
Response from Property: 尊敬的貴賓,您好!收到您“還會再來”的承諾,我們滿心都是感動與期待!能以乾淨整潔的環境、東門近在咫尺的便利,搭配貼心周到的服務贏得您的認可,是我們的榮幸!您的每一句誇讚都如春日暖陽,讓我們團隊備受鼓舞。已備好同樣的熱忱與品質,靜候您再次光臨,願下次相遇,為您帶來更多温暖與驚喜!
mrdaniyyel
Superior Single Room
Stayed in Nov 2024
Travelling with friends
15 review
9.0/10
Great
Posted on Dec 27, 2024
A hidden gem. The hotel was spotless and the rooms were massive. Breakfast selection was sufficient and very tasty. Very close to the Zhangjiajie National Forest Park gate.
Response from Property: Dear guest, We are extremely delighted to hear that you consider our hotel a "hidden gem"! Thank you so much for your wonderful review. We take great pride in maintaining the cleanliness of our hotel, and we're glad that our efforts paid off as you found it spotless. It's also wonderful to know that you were impressed with the size of our rooms. We strive to provide our guests with spacious and comfortable accommodation for a truly relaxing stay. We're happy that our breakfast selection met your expectations both in terms of sufficiency and taste. Our team works hard to offer a variety of delicious options to start your day right. Moreover, we're pleased that our hotel's proximity to the Zhangjiajie National Forest Park gate was convenient for you. It's one of our advantages that allows our guests to easily explore the beautiful natural scenery.We sincerely hope that you'll choose to stay with us again on your next visit to Zhangjiajie. We look forward to welcoming you back and providing you with another excellent experience. Best regards,尊敬的客人: 尊敬的客人:得知您将我们酒店视为“隐藏的宝石”,我们倍感欣喜!非常感谢您的精彩评价。 我们一直极为重视酒店的清洁卫生,您觉得酒店一尘不染,这表明我们的努力卓有成效。同样令我们开心的是,房间的宽敞程度给您留下了深刻印象。我们致力于为客人提供宽敞舒适的住宿环境,让您能真正放松身心。很高兴早餐无论是种类的丰富度还是口味,都符合您的期待。我们的团队竭尽全力提供各式各样的美味选择,只为让您开启美好的一天。此外,酒店离张家界国家森林公园大门很近,为您带来便利,对此我们也深感欣慰。这是我们的一大优势,能让客人轻松游览美丽的自然风光。衷心希望您下次再来张家界时,依然选择入住我们酒店。期待您的再次光临,为您提供又一次卓越的体验。 诚挚问候,
Abd_fm2
Standard Room
Stayed in Mar 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Apr 22, 2025
It was really nice hotel specially the staff
Response from Property: Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay, especially the service from our staff. Their dedication to making guests feel welcome means a lot to us. Your feedback motivates us to keep improving, and we hope to welcome you back soon for another wonderful experience. Wishing you all the best!