Premier Inn London St Pancras Reviews

Hotel manager chase down & harass hotel guests in front of their hotel room. Never come back to Premier Inn St Pancras as this hotel manager should be fired for authority abuse. Annoyed by hotel manager arrogance & rudeness!

The location is good that it’s near to Eurostar St Pancras station which we need to catch an early morning ride. Can pretty save the transportation cost.

The location is very convenient, just away from the station for few mins But the facilities are not very complete, the hair dryer was broken when we checked in . And no bath room amenities provided.

Its a Premier Inn and what you see is what you get. Perfectly located opposite St Pancras/London Kings X, and the British Library, good clean rooms, functional facilities. Good size for London. My only quibble is how long it took to check in as self check-in was not functioning. I would definitely return to this Premier Inn.

The service was good, they printed out our tickets and were generally very helpful and charming. The location is perfect for Eurostar. The food was good but nothing special, we slept very well.

Good location, just next to King’s Criss St Pancras station. Good security managed, Access card required for room floor (all day) and Hotel entry (at midnight) Comfy, quite but no refrigerator Staff are friendly and helpful. Would try to arrange early check in if room is available Free luggage storage for the date of check in check out Definitely recommended

The location of the hotel is super convenient. It only takes more than 3 minutes to walk to the main station St pancreas. It is very convenient to go to those attractions. It is a cost-effective hotel.

Excellent location, convenient transportation

Not bad, like it, love it, will continue next time, unexpected, experience, convenient, take it, all is OK, not bad, generally no problem, it's OK, hygienic, yes, the environment is OK, the service is OK

There were several points in the hotel's response that were bad from multiple perspectives. First, the hotel had not paid the accommodation fee from Trip.com, and the hotel charged me for the accommodation fee. I asked for a refund, but they just insisted that I contact the headquarters, and there was no response from the accommodation. Also, the hairdryer stopped after a few seconds and was broken. I told the front desk that the hairdryer was broken and wanted a replacement, but they only responded a few hours later. The hotel staff and the bar in the hotel are run by the same person, so I think the response will be slow. Please understand that the response will be slow in general. Also, if you book through trip.com, you cannot check in at the kiosk.

The room is quite big and clean. It is close to King's Cross Station and there are many restaurants and coffee shops around.

The room is not small, the location is good, and it is very convenient to take the subway and train. The room will not be cleaned proactively, if you need to clean it, you can go to the front desk and tell them and they will arrange it. Overall it is not bad.

After staying for two days, no one cleaned the room. The location is very good, but the facilities, environment, service and hygiene are average.

The location is good. It's very convenient to take the subway and train. It's a chain hotel with few service staff.