Hotels in Downtown Area, Zhangjiajie

Highly recommend this hotel to stay if you are going to Tianmen Mountain, short 10-15mins distance. Room is very modern and high tech, you can control the room lights and curtains via AI voice assistant or from the screen panels manually. Hotel also provide a one time free pickup or dropoff service to/from airport or zhangjiajie west railway station, just let the hotel know 1 day in advance and they will arrange for you.

This hotel was really amazing. It was easy to get to using didi from the airport (around 15rmb) and to get from there all around town. But most importantly it's a short walking distance from the cable car up Tianmenshan, which allowed us to get there super early and still sleep well on the comfortable beds. The view was really nice, the internet quick and everything was clean and well organized. Even though we got a smoking room (we don't smoke) nothing smelled like cigarettes so they even managed to keep that clean. Would really recommend and come back to.

We stayed 2 nights. The hosts are very friendly. The location of the hotel is convenient, and the style is traditional. I really like the decoration of the room with traditional charm. It was walking distance from the cable car station to go to Tianmen Mountain 天门山. Many good restaurants are also around by walking distance. What i didn't like was the noise in the morning on the street and the plane as the airport is not far.

1. The service is good, the boss is enthusiastic, and the room was upgraded. The facilities are very new, and there is a swimming pool in the backyard. The only problem is that the mosquitoes are too strong. The air conditioning is very powerful, the bathroom has separate wet and dry areas, and a smart toilet, but the space is too small. 2. The scenery is superb, and Tianmen Cave is opposite. It is a real pleasure to sit in front of the small table for making tea and look at the Tianmen Cave 3. It is about 10 minutes' drive from Tianmen Cave Cableway, which is more suitable for self-driving tourists. Parking is available at the door. 4. The beef factory restaurant nearby is delicious. 5. The breakfast is very exquisite and tastes good. I didn't try their home-cooked dishes, but I can tell from the breakfast that they must taste good. Mind the point It's too close to the airport, with a flight every 15 minutes on average. The noise is very loud, but I don't mind it, but if you have trouble sleeping, I don't recommend it. The passage upstairs is narrow, which makes it difficult to carry large luggage

Our experience was amazing! The location of the hotel is perfect…just 2 minutes away from the Tianmen Mountain Cable Car and the hotel provided us with absolutely everything we needed. We had an issue with our Didi app, and the staff were all incredibly dedicated to helping us solve it (and we did!). I have to mention that 小倩同志 (Xiaoqian) made our experience even better. We added each other on WeChat, and she constantly checked in with us to offer help and recommend facilities. She even saved a portion of bean soup for us in advance, and after our long trip, she informed us about the free foot bath service. 🥹❤️ I’m so happy we chose this hotel. Great location, amazing staff, extremely clean, good food, and excellent facilities. Thank you! We wholeheartedly recommend this hotel!

🌏 The hotel truly exceeded my expectations. From the very beginning, they offered us a free transfer. The driver was a bit late, but the staff handled it with such care — they even gave us a complimentary return transfer to the train station as an apology. That’s what I call genuine hospitality! The reception girls were absolute sweethearts. Kind, patient, they explained everything with the help of a translator, served us hot tea, and even brought fruit as a welcome gift. Honestly, I’ve stayed in five-star hotels before, but I have never experienced this level of heartfelt care and warmth there. Here, you feel not like a client, but a truly welcome guest. The room was pure harmony — spotlessly clean, cozy, and thoughtfully prepared. Slippers, a hygiene kit, a hairbrush, and even women’s sanitary products were provided — such a rare and considerate touch. The panoramic windows were huge (yes, the view was of a construction site), but the atmosphere inside was so pleasant it didn’t matter at all. And the tea ceremony table was the cherry on top, making the whole stay feel cultural and special. This hotel proves that true comfort doesn’t come from stars, but from genuine care, warm smiles, and attention to details. P.S. Oh, and the sweetest surprise — our stay happened to coincide with the Mid-Autumn Festival. The hotel gifted us a box of mooncakes 🎑🥮. It wasn’t just a gift, it felt like a piece of tradition and celebration shared with us. Such a warm and thoughtful gesture that turned our trip into something truly memorable.

The location of the hotel was really good, was easy to access and walkable. The hotel is a bit old and run down but I can see it being very glorious in it's prime. The staff are friendly and helpful especially the hotel manager which more than made up for the dated look of the hotel. Overall if you don't need the bells and whistles, this hotel will do, the room is spacious, plenty of space to spread out luggage. I will stay here again. Happy travels everyone, stay safe.

The scenery is great, the air conditioning is not very effective, the boss picked us up at the airport, which is good

The hotel room was spacious and clean, with a few toys to keep the little ones entertained. The staff were always friendly and helpful, making our stay enjoyable. We would definitely stay here again on our next visit to Zhangjiajie

The service was excellent, and the owner was incredibly thoughtful. They enthusiastically recommended local dishes that were absolutely delicious! They also assisted with arranging transfers to and from the station and booking tickets for local attractions. The hotel's location is superb; we had a direct view of Tianmen Cave right from our window. The room decor was simple yet elegant, and the owner even upgraded our room type for free! The shared washing machine was also very convenient. Breakfast consisted of noodles and side dishes, offering a distinct local flavor with very generous portions.