Pullman Properties in Zhoushan

Every year, when I visit Mount Putuo, I prefer staying in Shenjiamen. This was my first time at the Pullman Hotel, and I purchased a three-day, two-night pre-sale package for 888 yuan, which was excellent value for money. As it was the off-season on the day of our check-in, there weren't many tourists. The hotel upgraded us to an Executive Seaview Room and even provided a welcome fruit platter, leaving us with a very positive first impression. The room faced south directly, offering expansive views of the sea, the cross-sea bridge leading to Zhujiajian, and the white Grand Theater and New District Government Office Building directly opposite. The panoramic view was stunning, especially the beautiful lights at night. What truly touched us was the young lobby receptionist on duty on the afternoon of January 12th. After we checked in on the 11th, the temperature in Zhoushan unseasonably rose to nearly 20℃ in winter, with clear skies. Our south-facing room had been exposed to the sun all day, making the room very hot. At the time, the hotel's central air conditioning was in heating mode, so it kept getting hotter, and we didn't sleep well that night. When we returned to the hotel after sightseeing on the afternoon of the 12th, we mentioned it to the young lady at the front desk. She suggested moving us to a cooler-facing room, but I declined, feeling it would be too much trouble for the hotel, and only asked for two thin blankets. To our surprise, after checking around, she found out the hotel didn't have thin blankets prepared for this season. She immediately came to our room with a spare room card, hoping to help us switch rooms to resolve the heat issue. She also specially brought fresh cut fruit and a Putuoshan refrigerator magnet as an apology, which deeply moved us. We understood that the sudden heat during the coldest part of winter was beyond human control, but the hotel's wholehearted dedication to its customers was incredibly heartwarming. A big thank you to this front desk lady, even though I regret not knowing her name. We will definitely be back!