Name: Pullman Sanya Yalong Bay Villas & Resort
Address: Sanya, China
Rating: 9.1

China

Shanghai

Thailand

Phuket

Sanya

Vietnam

Ho Chi Minh City

New Zealand

Auckland

Australia

Cairns

I came to Shanghai for a boring May Day holiday and booked a Pullman suite. 

The hotel was very busy, which really tested their reception capacity. 

Accor Pullman in France is pretty good, with a nice design, and the aromatherapy scent is the same as in Hong Kong. 

Facilities: Higher floor rooms would be better; try to choose a high-floor room to avoid the smell of mugwort from downstairs. 

Transportation: Downstairs are Sun & Moon Light, Tianzifang, and the subway, so coming directly is very convenient for city work. 

24th Floor Executive Lounge Supreme Experience: The executive lounge is great, with high-altitude views. 

Dining: Both breakfast and the executive lounge are good, but there are too many foreigners – mostly Koreans and Westerners. The noodle chef even paused for a moment when he heard me speak Chinese, and then switched his language system. Koreans were coolly showing off watermelon, taking five plates at a time.

My stay was exceptionally comfortable. The overall environment was elegant and tranquil, showing meticulous care in every detail. The room was clean and tidy with excellent natural light, and the bedding was soft and comfortable, ensuring a great night's sleep. The front desk staff were warm, polite, attentive, and handled everything with a gentle and appropriate manner. The facilities were comprehensive, and the public areas were refined and pleasant, offering a peaceful retreat amidst the hustle and bustle. It was a delightful and reassuring stay, very relaxing and comfortable. Definitely worth returning to.

Not the best place to stay. Me and my friend travel a lot and visit more than 50 hotels every year. Based on my experience I wouldn’t say it’sworth its money. We stayed at another Pullman hotel before and it was incredible but this one is one of their worst hotels. Definitely not the same level as in other countries. No English speaking staff at the hotel. Web we checked in and got our room we saw it’s was dirty with cigarette ashes next to the window. We had to ask them to clean our room again. 
Next morning we tried to order breakfast and it took us more than 1 hour to just order and then to wait and realise they didn’t understand what we wanted to order and mixed everything up and even added meat to our dishes where it shouldn’t be and we don’t eat meat. They tried to solve the issue several times but somehow every time they brought our food it was wrong. 
The whole experience was very stressful. Thanks trip for trying to solve this. Although the hotel couldn’t help, trip offered some refund for this inconvenience. The hotel said they have a gift for us when we come back to collect our suitcases. Funny to find out the gift they offered for this whole inconvenience is a bottle of sparkling water. The location is not the best too, there are so many options of Chinese hotels that can offer much more for less so don’t make your choice only because it’s Pullman as we did.

Nancy was great, and I have to praise the service here! From the front desk to the cleaning staff, everyone was incredibly polite. When we needed something delivered to the room, it arrived within minutes – super efficient. The attention to detail was excellent, making for a very comfortable stay.

I had a wonderful stay at Pullman Phuket Arcadia Naithon Beach from March 12–15. The hotel is absolutely beautiful and perfectly located on a peaceful hill overlooking Naithon Beach, giving stunning ocean views and a very relaxing atmosphere.




The rooms were spacious, modern, and very clean, with a comfortable bed and a balcony that made it easy to enjoy the view. Housekeeping did a great job every day.




The staff were exceptional—friendly, professional, and always willing to help. From check-in to check-out, the service was smooth and welcoming.
The breakfast buffet had a great variety, including both international and Thai options, and everything was fresh and well presented. The infinity pools overlooking the ocean were a highlight of the stay and perfect for relaxing.
The hotel is also close to Naithon Beach, which is quieter and less crowded than many beaches in Phuket, making it ideal if you want a more peaceful experience.
Overall, this was a fantastic stay and I would definitely recommend Pullman Phuket Arcadia to anyone visiting Phuket. I would happily stay here again.

To be honest, I'm a bit disappointed. I specifically booked a deluxe sea-view room, and they initially gave me a room on the third floor. As soon as I opened the door, I knew something was off. Picture 1 shows what they called a 'sea-view room,' but there was a huge tree right in the middle, blocking the view. I thought, 'Why am I paying a premium price to look at a tree for four nights?' This is clearly a garden-view room. I immediately called the front desk. At first, they didn't want to change my room that day and told me to wait until the next. I explained I was staying for four nights, and after some hesitation, the front desk said they'd move me to the fifth floor. However, Picture 2 shows the room I eventually stayed in. It wasn't directly facing the sea like in the promotional photos; it was quite slanted, and I had to really strain to catch a glimpse of the ocean. It was quite disappointing. The service and everything else were actually good, but paying that price specifically for a sea-view room to get this was just not worth it.

A Wonderful Stay at Pullman Phuket Panwa 🌴🌊

I recently had the chance to stay at Pullman Phuket Panwa for 4 days and 3 nights, and it was truly impressive in every way. If you’re looking for privacy, relaxation, and warm hospitality, this is one of the best places to stay in Phuket.

From the moment I arrived, the staff made me feel welcome. Special thanks to K. Micky at reception, who gave excellent recommendations, and to K. Fah, the yoga instructor who led open-air yoga sessions every morning with a stunning sea view and fresh breeze. The life service team also helped me enjoy activities like kayaking and paddle boarding, while every staff member I met was professional, attentive, and always willing to help.

The room met the high Pullman standard — spacious, spotless, and very well-maintained. The housekeeping team did a wonderful job keeping the room clean and fresh every day. I loved the separated bathroom and shower areas, the thoughtful layout, the work desk, and the private balcony for relaxation. Everything was very comfortable and convenient.

The view here is incredible. Since the hotel has its own private beach, it’s peaceful and not crowded. I woke up to beautiful sunrises over the white sand and could easily walk into the sea, go kayaking, or paddle boarding. During high tide, you can swim right at the beach, and when the tide is low, it’s perfect for a peaceful walk while watching the crabs and enjoying the sea breeze. For swimming, the resort also has a nice pool that opens early in the morning. And just a 5-minute walk away, you can reach Panwa Beach Viewpoint or even visit the Phuket Aquarium nearby.

The hotel offers many activities: shuttle buses to Phuket Town on two routes, outdoor beach activities, and even a movie night for kids. The property itself is beautifully decorated, with attention to detail in every corner. Breakfast was excellent too — a wide selection, tasty dishes, and great value.

Overall, this was one of the most refreshing and recharging stays I’ve ever had. Whether you’re traveling solo, with family, or with friends, Pullman Phuket Panwa is a perfect choice. 💙

Highly recommended!

Pullman Sanya Bay Haiju Resort is absolutely fantastic! The location is superb, directly facing an unbeatable sea view, and there's an exclusive passage straight to the beach, making getting around super convenient. The biggest surprise was the sheer number of activities available: a water park, an indoor playground, an arcade, a bubble party, and DIY crafts. Plus, there's a fun stamp collecting activity every day, keeping the kids entertained from morning till night. They absolutely loved it! I have to give a special shout-out to our butler, Lily, for her incredibly attentive service! She contacted us in advance, followed up meticulously throughout our stay, was always responsive, proactively prepared amenities for the kids, recommended attractions and restaurants, and arranged everything perfectly. She was both warm and professional. The room was clean and comfortable, with a top-notch sea view, and breakfast was rich and delicious. This is definitely our top choice for a family vacation; the experience was perfect, and I highly recommend it. We'll definitely stay here again next time!

## Environment:
The environment is excellent, I'd give it 4.5 stars. The road leading to the hotel from outside is also very beautiful, and the surroundings are quite convenient. The greenery is good, as are the architecture and maintenance. It's very photogenic with many spots to take pictures. There are also small ponds with lotus and water lilies, so if you love flowers, this season is perfect.

## Service:
The staff are all very enthusiastic. We mixed up the breakfast time in the morning and arrived late, but they still waited for us to eat. They provided welcome fruits, five different kinds, which was very nice 👍. They also offered a late check-out proactively. Basically, the hotel tries its best to meet customer needs, which is quite thoughtful. A great experience.

## Room:
We booked a standard room, and they upgraded us to a Thai-style villa with a pool, which was absolutely beautiful and comfortable. The bedding was good too; there was a slight noise, but I still slept very comfortably 😌.

## Breakfast:
The variety isn't huge, it's quite simple, but they do have local specialties like pandan coconut buns, which are worth trying – just a little sweet 🤤.

## Influencer Paddleboarding & Floating Mat Fun:
This was a lot of fun. Even if you can't swim, you can try it with the help of a companion. There are lifeguards, so it's quite safe, and there are deep water areas too. My boyfriend was laughing like a ** (idiom for having a great time), it was incredibly entertaining.

## Travel Photography:
The travel photography itself was mediocre, but the shooting locations were good 👍. You can bargain, remember to bargain!

To 'punish' myself for not reviewing sooner, I'll definitely book this place again next time.

Pullman

Columbus

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