Renaissance Zhuhai

Renaissance Zhuhai Reviews

Renaissance Zhuhai

NO.66 QIANHE NORTH ROAD, XIANGZHOU DISTRICT, ZHUHAI, GUANGDONG, CHINA, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
Renaissance Zhuhai
Renaissance ZhuhaiRenaissance ZhuhaiRenaissance Zhuhai
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Renaissance Zhuhai Guest Reviews

4.7/5
Outstanding
5620 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(5620)
Positive reviews(5522)
Reviews with photos/video(1554)
Convenient for shopping(558)
Near shopping area(488)
Loved the view(458)
Delicious breakfast(408)
Great swimming pool(230)
Perfect for kids(229)
Delicious buffet(65)
Has play area for children(59)
Negative reviews(98)
Guest User
Deluxe Double Room
Stayed in Jan 2025
Family
1 review
3.0/5
Posted on Feb 16, 2025
We were told our room was upgraded upon arrival. The river view room was good. My kid was also given a toy upon check in. However, a condom package was found under bed. This is very disgusting and unacceptable. We came with a group of friends with kids. We got a complaint from room one level down. To our disbelief, the staff allowed the guests down one level to come to our floor and room to confront us directly. This is unprofessional and shocking and made us feel very offended. We tried to talk to the front desk regarding this and they said they would have their manager to come to talk to us. It turned out they didn’t send anyone at all.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at the Renaissance Zhuhai Hotel. We are truly sorry to learn that you encountered a hygiene issue during your stay with us. On behalf of the entire hotel management and staff, please accept our sincerest apologies. We fully recognize the critical importance of maintaining high standards of cleanliness, as it directly impacts your comfort and well-being. Therefore, we understand the seriousness of this matter.In response, we have conducted a thorough review of our cleaning protocols and provided additional training to our housekeeping team to ensure such incidents do not recur. Your feedback is invaluable to us, and we are committed to continuous improvement to meet your expectations.Once again, thank you for bringing this matter to our attention. Should you have any further concerns or suggestions, please do not hesitate to contact us. We are here to assist you and appreciate your continued support.
Family traveller :)
Deluxe Double Room
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Feb 11, 2025
I recently had the pleasure of staying here] and I must say, it exceeded all my expectations! From the moment I arrived, I was impressed by the hotel's cleanliness. The lobby, rooms, and common areas were all spotless and well-maintained. The kids really enjoyed the kids play area. If intending to use the pool remember to bring swimming caps. The hotel's location was also perfect being connected to a major shopping complex. The surrounding area was safe and vibrant, with plenty of restaurants and shops to explore. But what really made our stay stand out was the exceptional service (shoutout to Kavin!). All staff were friendly, helpful, and went above and beyond to ensure our needs were met. And then there was the breakfast - wow! The spread was incredible, with a wide variety of fresh fruit, pastries, eggs, and more. The quality was top-notch and the staff kept everything replenished and tidy. Overall, I highly recommend Renaissance Zhuhai to anyone looking for a comfortable, convenient, and enjoyable stay. We can't wait to come back!
Response from Property: Dear distinguished guest, hello! Thank you for choosing Renaissance Zhuhai Hotel and generously giving us valuable feedback on your stay. We are very happy that you have found a home away from home here. The hotel is located by the Qianshan River. The panoramic floor-to-ceiling windows in the guest rooms are your private picture frames, capturing the various styles of the Qianshan River at 270 degrees, and overlooking the dazzling pearls of Macau - Grand Lisboa and Macau Tower. We look forward to you setting foot in Zhuhai again and choosing us again to weave more unforgettable, interesting and authentic good times together!
Yuen26
Deluxe Double Room
Stayed in Jan 2025
Family
5 review
4.0/5
Very Good
Posted on Feb 10, 2025
Very good experience and facilities and we were arranged to stay at upper level. The swimming pool was amazing. Will come back again in the future.
Response from Property: 尊敬的客人，感謝您在百忙中抽出寶貴的時間與我們分享您的體驗。非常高興知道您在珠海中海萬麗酒店度過了美好的時光。同時，我們一直致力於給每一位賓客提供賓至如歸的服務，讓您在入住同時收穫難忘的旅行靈感。您對我們的認可是我們不斷進步的最大鼓勵。 感謝您對我們酒店的信任和喜愛。給您帶來難忘的回憶才是我們值得驕傲的地方。我們每一位萬麗大使都期待您的下一次光臨。
Ritor
Executive Room - Near River (2 Beds)
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Convenient location right above big shopping mall and close to Hong Kong Zhuhai Macau bridge. Breakfast has plenty of varieties with good quality. Room is big and clean with nice river view.
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to share your experience with us. We are very happy to know that you had a great time at Renaissance Zhuhai Hotel. At the same time, we have been committed to providing every guest with a home-like service, so that you can gain unforgettable travel inspiration during your stay. Your recognition of us is the greatest encouragement for our continuous progress. Thank you for your trust and love for our hotel. Bringing you unforgettable memories is what we are proud of. Every one of our Renaissance Ambassadors is looking forward to your next visit.
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Staff are friendly and helpful. the breakfast is yummy and the hotel is linked to shopping mall. super convenient.
Response from Property: Distinguished guest, thank you for staying at Renaissance Zhuhai Hotel, thank you for your praise. We are glad to receive your praise for our navigator. We hope this trip has given you an unforgettable memory. We look forward to welcoming you back again in the near future.
Guest User
Executive Room - Near River (2 Beds)
Stayed in Nov 2024
Family
3 review
4.0/5
Very Good
Posted on Dec 30, 2024
Close to shopping mall and good Chinese restaurant
Response from Property: Distinguished guest, thank you for staying at Renaissance Zhuhai Hotel, thank you for your praise. We are glad to receive your praise for our navigator. We hope this trip has given you an unforgettable memory. We look forward to welcoming you back again in the near future.
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
25 review
5.0/5
Outstanding
Posted on Sep 28, 2024
This hotel is just amazing with service, atmosphere, gym and swimming pool, all outstanding. Next to a mall is just speechless, can eat all you want from morning to night. Would definitely come again. My family especially my kids love it.
Response from Property: Dear guests, greetings from the Renaissance Hotel! Thank you very much for choosing to stay at the Zhonghai Renaissance Hotel in Zhuhai, and I am also very grateful for your high evaluation of the hotel. If you still encounter taxi problems the next time you stay in the hotel, you can contact the staff and talk to the taxi driver at any time to solve your problem. All our hotel ambassadors are committed to providing guests with a comfortable living environment and homely service. We sincerely look forward to your return and creating a pleasant experience for you as always!
Joseph
Executive Room - Near River (Double Bed)
Stayed in Jul 2024
Couples
38 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Had a very relaxing weekend here, and the breakfast was very good. A lot of options. Location is close to everything, and the gym was 24/7! A rarity for China.
Response from Property: Distinguished guest, thank you for staying at Renaissance Zhuhai Hotel, thank you for your praise. We are glad to receive your praise for our navigator. We hope this trip has given you an unforgettable memory. We look forward to welcoming you back again in the near future.
Teresa
Deluxe Room (2 beds)
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Nice hotel with excellent service. Hotel is connected to a big shopping mall with lots of restaurants and cafe.
Response from Property: 尊敬的賓客， 您好！感謝您分享了在珠海中海萬麗酒店的入住體驗。我們非常重視您的反饋並且很高興的得知您此次入住有一個愉快的經歷。珠海中海萬麗酒店以航海元素為主題，結合萬麗獨特的探索發現精神，將千姿百態的海韻巧妙混搭新潮時尚的理念，賦予每一位賓客海洋感十足的沉浸體驗。我們真誠地期待您的再次到來！
Guest User
Guestroom - Near River (Double Bed)
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The hotel is new and clean, location is great and the breakfast is awesome, will visit again next time.
Response from Property: 尊敬的賓客您好，感謝您選擇入住珠海中海萬麗酒店並與我們分享您的入住體驗。很高興您在這裏獲得美好的入住體驗。酒店位於前山河畔，透過酒店客房全景落地玻璃，盡情欣賞270°前山嫵媚河畔，更可遠眺澳門地標性建築新葡京及澳門塔。希望您在下次旅途中回到珠海時，仍然選擇在這裏創造更多的獨特、趣意、地道的回憶。
Shivam
Executive Room - Near River (Double Bed)
Stayed in Feb 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 12, 2025
Enjoyed the view a lot. The room was spacious and well lit. The breakfast had lot of options.
Guest User
Themed Room (2 Beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Everything is good and we enjoyed the stay very much!😊
Response from Property: Dear distinguished guests, thank you for choosing to stay at Renaissance Zhuhai Hotel. Our hotel is committed to providing guests with comfortable living environment and feel at home service. We sincerely look forward to your visit again and create a pleasant experience for you as always!
Guest User
Guestroom - Near River (2 Beds)
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Very nice hotel and good services, especially thanks Jonny for the warm greeting assistance.
Response from Property: 尊敬的客人， 感謝您入住珠海中海萬麗酒店，並抽出寶貴的時間對您的入住做出反饋。很高興我們的大使能得到您的表揚，我們全體酒店大使致力於為客人提供舒適的居住環境和賓至如歸的服務，感謝您對酒店的信任和喜愛，我們每一位領航員們都致力於將萬麗品牌獨特的文化及與眾不同的生活方式帶給賓客，並與您一同開啟萬麗的探索發現之旅。我們真誠地期待您的再次到來，併為您打造一如既往的愉快體驗!
Ada To
Candy Flying House Zhuhai-Macau Scenic Riverside Double Bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Very nice jerry
Response from Property: Dear distinguished guests, thank you for choosing to stay at Renaissance Zhuhai Hotel. Our hotel is committed to providing guests with comfortable living environment and feel at home service. We sincerely look forward to your visit again and create a pleasant experience for you as always!
拉面馆看星星
Themed Room (Double Bed)
Stayed in Jun 2024
Family
24 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Clarie of front desk was ver nice and helpful. Location is really good. It is next to a shopping mall. This is convenient to shopping and eating.
Response from Property: Distinguished guest, thank you for staying at Renaissance Zhuhai Hotel, thank you for your praise. We are glad to receive your praise for our navigator. We hope this trip has given you an unforgettable memory. We look forward to welcoming you back again in the near future.