Hotels With Spa in Ontario, Canada

The room was fantastic, the service was wonderful and the food was great!

We had a great stay at Holiday Inn Downtown Toronto! The hotel is conveniently located near the heart of downtown, making it easy to explore nearby restaurants, shops, and attractions. The room was clean, comfortable, and well-maintained, and the staff were friendly and accommodating throughout my stay. The only small downside was the hotel parking, which was a little pricey at $40 per day. However, there are plenty of cheaper parking options nearby, so it wasn’t a major issue. Overall, it was a wonderful experience and I would definitely stay here again!

Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China. Hygienic: The room is very clean, but the water in the water park is not very clean Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price? Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.

The location was fantastic. The bath quickly warmed up, allowing me to thaw out from the cold. It was easy to get to Table Rock, Rainbow Bridge, and the fireworks display area.

The hotel location is around 5-8 minutes on foot to the Niagara Falls Ferry so it’s very convenient. I can’t say the room they gave me was the best, the “view” was of the pool, there were fruit flies, the ventilation in the bathroom released a really musty odor if not turned on, and the floors were not very clean. Overall 6.8/10.

Requested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.

Got so lucky to have this room which was perfect to spend time to catch up with my friends! Suite room was amazing and the cleaner was the most professional one we have ever met! The location is just right in front of the Harbour and likely 5 mins from Union station! We definitely stay again

The hotel is great, the service staff is very friendly and the breakfast is delicious. I will choose this hotel next time I come to Toronto

I stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ. The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book.

Overall, my stay was quite disappointing due to several maintenance, comfort, and service issues that significantly affected the experience. The air conditioning was not functioning properly. There was no proper fan speed adjustment, and only one vent in the room and hallway. Because the thermostat was positioned directly under the vent, it kept switching off frequently, leaving the room uncomfortably warm at night and making it difficult to sleep. To make things worse, the hotel conducted their annual fire alarm testing over two full days during business hours with frequent on-and-off alarms. After long hours of travel, this made it very difficult to rest or sleep properly. After I complained, they offered to move me to another floor; however, that floor was also scheduled for the same testing in the coming days. Later, they only provided a courtesy letter. The kettle in the room was in poor condition with heavy calcium deposits, and when used, particles were floating in the water, making it unhygienic and unusable. In the bathroom, the power point was not working, which added inconvenience. The main rotary entrance doors were also not functioning consistently and were often switched off, which felt unprofessional for a hotel of this standard. There was no bellboy available on arrival. I had to bring a trolley myself and unload my luggage from the taxi. At night, there was noticeable water dripping and drainage noise, which disturbed sleep. Breakfast was very limited with basic options and lacked variety. Overall, the building feels very old and poorly maintained, and several areas need urgent attention to improve guest comfort and service quality.