Hotels With Spa in Ontario, Canada

"So, the leading positive is the buffet breakfast in the hotel restaurant -Aqua. Decent selection and good quality. Fresh omelet station. It is generally an add-on or a slightly higher room cost when included. The front desk service was friendly. Parking is expensive at $12 per day down a back alley and under a low concrete parkade roof - max height of just over 6 feet. Limited parking available. Service for cleaning making up the room is the decided downfall here. We placed the Grey- please make up the room card on the door each morning before departing. First day, nothing by 5:00pm. First room attendant in the hall - not my assigned room, second attendant - not my room, third attendant - not my room. Pattern? Finally, someone bothered to take ownership and brief a supervisor? to request someone. I'm not sure about the purpose of the signs since clearly they are meaningless. Two days later, a Saturday...same thing. 4:30 pm and still no service. I mean, we are content with towels and coffee pods, but you need to find someone first to even achieve that... A couple of the last days, the room attendant was very good and friendly. Last day, 28c out, and a/c stopped working. Not optimal. Only one of the two front elevators is in service, and that one was not functioning on one day. Overall, it was a very average experience. It was a bit of a let-down for a Crowne Plaza, particularly when the hotel was never particularly busy during our 7 night stay."

"The facilities and services at this chain hotel are standard and good. Breakfast is a set menu, and you can ask for more if needed. It's very close to Parliament Hill, and most of Ottawa's attractions are concentrated around Parliament Hill, so it's very convenient—just a ten-minute walk. The biggest advantage of staying here is free parking, saving you tens of dollars in parking fees each day."

"To be honest, I can't rate the cleanliness! I stayed for three consecutive nights, and not a single day was the room cleaned by housekeeping staff, which surprised me! Even after I clearly communicated with the front desk that I needed room cleaning, they still didn't provide any service. My room wasn't cleaned at all during my stay!"