Hotels With Spa in Ontario, Canada

Very lovely room view with view of both falls! Very quiet and clean, bed was comfortable as well. Will highly recommend if you’re looking for a hotel from Canada side of the falls as we felt this hotel location was the best one. Also comes with free shuttle bus pass for each hotel customer.

Service was excellent. Facilities was excellent Food was fresh and enjoyable. Noisy streets at night. No notepads at the phone in the rooms. Beds were very comfortable.

The front desk staff was not familiar with what he’s doing and needed help from the other lady, She came to help with checking in but was so rude…the whole process took literally 20 mins , because when the told me to insert the credit card, the machine beeped and quit. She first said “you don’t use debit!” I told her this is a credit card, then she said “you should insert instead of tap! Insert!” The I said “I did insert!” She rolled her eyes and replied “it says ‘bad tap’ because you tapped!” I was like ***!? I didn’t say anything because I had my kids with me! After another 5 mins waiting, I didn’t even say anything. she rolled her eyes on me and said “ just wait , ok?” I guess this is the last time I’m staying at this hotel.

Well, Happy Canada Day! A pleasant stay indeed, however, still have something particular must be improved, body shampoo is empty, no toothbrush, no slippers, more expensive parking fees. Fortunately, I received some vouchers as I checked in, receptionists are kind to serve!

The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist. Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.

We stayed at the DoubleTree in September prior to flying to Greece and were really impressed! Everything was very clean and the decor was modern and updated. Robert, our server at the Taza Grill, was delightful to talk to, and the meal was excellent. Joseph and the front desk staff were very friendly and professional and the airport shuttle driver, Qurshi, had a wonderful sense of humour and helped to make our experience a really enjoyable one. We will definitely be back!

Super great location at the Niagara cases. We had a great room with view of the Niagara cases. Friendly reception. Valet parking for our rent SUV = 100 Canadian dollars. Due to the top location, the hotel is very popular and therefore visited by very many people. The wing to the breakfast buffet already at 7:30 is huge. Waiting time at the buffet for an omelet mind. 20 minutes and the rest of the buffet are going down and over. Seats are selected themselves, which leads to a medium chaos. The staff is heaillos overloaded. There may be a rethink of breakfast policy here. The only great breakfast is the view of Niagara Falls

The room condition was terrible I had to move out aftery first stay. They had this moldy smell and the sheet and curtain was uncomfortable.

This hotel is amazing! We were on our honeymoon and received an upgrade to a jacuzzi room with a falls view! The view from our room was absolutely amazing, we looked right down over the falls! The staff also gave us food vouchers and it was a very generous gesture and we were very appreciative of it! The room was clean and the hotel was well maintained. The only issue I had at this hotel was they charged a $100 deposit as I don’t have a credit card, and there was issues with getting the deposit back as they said they released it back to my ‘credit card’ however I explained a debit/ credit doesn’t work like they, they became confrontational, the general manager called me and he was a bit rude and arrogant. I still have not received my deposit back. My husband and I are on a cross country road trip for our honey moon and have stayed in quite a few hotels so far, and this was they only hotel that had an issue with refunding the deposit.

Booked the room for my parent during their visit to Toronto. Initially booked for 2 queen bed but the front desk was very nice to upgrade their room to a King Size bed. Room size is big and amenities are quite complete in the room. Location might be abit far from downtown but reachable within 40 mins by using public transportation. Plus have abundance of restaurants nearby as well. Definitely recommend this hotel if you looking for affordable hotel.

Service was excellent. Facilities was excellent Food was fresh and enjoyable. Noisy streets at night. No notepads at the phone in the rooms. Beds were very comfortable.

The check in was quick and came with two complementary waters. The design of the lobby was nice and the room was very spacious and well furnished, especially for its location in the busier areas of the city. I liked how there was a full body mirror in the room and in many places other in the hotel. There are a good amount of restaurants and transportation options nearby so it was very easy to navigate as a tourist. Unfortunately the door/walls had bad noise insulation so I kept mistaking the sound of doors/keys for people trying to enter my room which made me feel quite uneasy and paranoid. This is the only reason took a star off each category of this rating.

Booked the room for my parent during their visit to Toronto. Initially booked for 2 queen bed but the front desk was very nice to upgrade their room to a King Size bed. Room size is big and amenities are quite complete in the room. Location might be abit far from downtown but reachable within 40 mins by using public transportation. Plus have abundance of restaurants nearby as well. Definitely recommend this hotel if you looking for affordable hotel.

I had a terrible experience triggered by Trip.com I made this booking on the 1 June 2022, and imediately Trip.com deduccted the cost from my credit card. Once I arrived at the Hotel, I was told that the booking exists but that trip.com did not pay the booking, therefore I had to pay it over with my credit card. Trtip.com promissed to refund me the money to my credit card, however, so far I have not received anything. I will do a complain to Trivago so that Trip.com will never ever appear on the trivago recommendations and I will also proceed legally and excerocse my legal Insurance in Switzerland because boioking with trip com created me unecessqry sterss and made me even lose a day of the important conference I was attending (PDAC Toronto). Never again i will book with Trip.com and I also request the refund for the amount that Trip.com deducted from my credit card, plus the amount i had to pay to the hotel. Trip com you are a ludicrous scammer company. I will never recommend to use trip.com to anybody. César de la Cruz Curril

I recently hosted a conference at the Gibson Ballroom and the staff were incredibly flexible and attentive. Catering was amazing and the event staff made sure our every need was taken care of. I worked with Cathy, Kimia, Alla, and Kuga, and they were all very kind and professional. Despite there being an issue with heating, the hotel made sure proper measures were put in place to solve this issue. The event was a huge success!

Location is good. just 2-3 mins walk to College Station. Breakfast is nice at the restaurant in lobby floor. It’s also easy to find restaurants in Yonge Street, just 6-15 mins walk to North or South or take TTC to other place. You could book a Niagara Falls & pick-up at the hotel.

Stayed with my husband last weekend for little get away and we loved it. The rooms were bright and clean :) the best part was the Restaurant they have on the second floor, Dia. We had dinner and it was just amazing! they even had a live Dj playing. Overall it was great stay and we will be coming back for our wedding anniversary in December.

Thank you for the B&B you guys provide. It was amazing. The communication was a little off in the beginning, but after talking with the assistant on the day of, it clear things up. It is a little work to get the key. They will call and give you info the day of. You have to park your car on side street, they’ll buzz you in, you go to the unit to get the key and back to your car. When you get to the basement parking lot, please turn right and open it with the fob (it took us a long time to figure it out, no arrows for direction). The elevator should be in the middle of the parking lot (it took us sometime to find them too). The place itself was clean and has a nice view of the city. Neighbours are very quiet. The assistants were friendly. Checking out: well it’s tricky, you have to get your car out first, then come back to the unit to leave the key. The deposit will be reimbursed after the cleaner sees the place (which could be hours). They take cash/paypal/e-transfer for the deposit. Just communicate with them in advance and you’ll be fine.

The hotel was in an excellent location. I was able to do most attractions in Toronto by walking from the hotel. The room was nice and modern and the bed was comfortable to sleep in. The view was awesome and captured a good amount of the downtown area. For the price I paid I say it was worth it. I would definitely visit this hotel again.

The front desk staff was not familiar with what he’s doing and needed help from the other lady, She came to help with checking in but was so rude…the whole process took literally 20 mins , because when the told me to insert the credit card, the machine beeped and quit. She first said “you don’t use debit!” I told her this is a credit card, then she said “you should insert instead of tap! Insert!” The I said “I did insert!” She rolled her eyes and replied “it says ‘bad tap’ because you tapped!” I was like ***!? I didn’t say anything because I had my kids with me! After another 5 mins waiting, I didn’t even say anything. she rolled her eyes on me and said “ just wait , ok?” I guess this is the last time I’m staying at this hotel.

The room condition was terrible I had to move out aftery first stay. They had this moldy smell and the sheet and curtain was uncomfortable.

The room is in the Chinese district of Markham, opposite to the movie theater in the shopping mall. The hotel is very new. The room is very large and clean. The decoration is very Marriott, gray color, the bed is large, the bedding is comfortable, the bath water is very large and comfortable, from the front desk to the guest room There is nothing wrong with the service. The standard of a five-star hotel is certainly not comparable to that of a five-star hotel in China. I am very satisfied~ Markham is still a long way from the city. It costs about $40 to take a taxi to the city center or North York. If you come to Toronto for the first time to check in attractions, it is not recommended to live in Markham, Markham is a Chinese district, a paradise for Chinese stomach~

The room is not too small, the overall sanitation is not bad, the bed is comfortable, free parking is available, there are not many varieties of breakfast, but the bread is good! It's a pity that no kettle is provided! Not far from the surrounding Chinese restaurants and supermarkets, you can choose! Friendly service at the front desk!

Everything was excellent! The room was spacious, clean, comfortable and had a lovely continental breakfast too. We are looking to go buy a new mattress as we are due for one and had such a good sleep at this hotel, we’d like to know what mattress we slept on so we can buy the very same! Just don’t know how to figure that out. It was a great stay and we’d highly recommend it.

My wife and I recently spent three nights at the TownPlace Suites hotel in Markham, Ontario. We booked the room with our Bonvoy points, so I can’t comment on price. Markham is a suburb about 15 miles north of Toronto. We picked this location since it was near relatives we were visiting. It’s located on a fairly busy highway with various commercial businesses nearby. There is a Chinese restaurant (QJD Peking Duck), which we did not visit, on the first floor. The thirteen-story building actually holds two Marriott properties: Courtyard by Marriott on floors 2 - 8 and TownPlace on floors 9 - 14. The registration desk serves both hotels. The lobby has several areas for socializing. There also is a Bistro/Bar area. Conference rooms, a business center and a spa are off to the side. A fitness center and indoor pool are on the lower level. Wifi is free. Surprisingly, parking is not. Signs say that it costs $6 Canadian per day to park in the attached multi-level garage, but we apparently were not charged. Check-in was courteous and efficient. You need your keycard to access the elevator. TIP: There is no 13th floor; the elevator buttons go from 12 to 14! We were assigned room 915. TIP: the room was almost across the hall from the ice machine and one wall of the room directly abutted the elevator bank. While the noise was neglible, you might want to keep this in mind if you’re a very light sleeper. The room was clean and decorated in what I would call ikea style. It was like living in a studio apartment. A flat screen TV was on a two-drawer chest/dresser. A wall-mounted desk had overhead shelving, a vertical cupboard, desk chair and rollout table. The kitchen section had a sink, two-burner electric range top, coffee pot, microwave, dishwasher (!) and fairly large refrigerator. There were multiple cabinets and drawers filled with practically every kitchen item you’d need: pots, pans, dishes, flatware, soap, etc. And if they’re still something you might need, chances are you can get it from the front desk. (See pic.) A full-size closet contained an iron/ironing board. No sign of a safe. The sitting area contained a loveseat, ottoman and floor lamp. The king-size bed had five pillows. The bed was a little soft, but comfortable. It was flanked by nightstands and wall-mounted lamps with electric outlets. 
The bathroom was average-sized. The vanity had lots of counter space and several drawers. And a hair dryer. The shower was quite large, taking up about a third of the room. There was wall-mounted hand soap and hair/body wash (in the shower) by ALICE & Co+ botanicals. Shower pressure and temperature were fine. TIP: Don’t be alarmed when you flush the toilet - the sound is comparable to that generated by an airplane commode. Breakfast was included with the room and was served on the 14th floor. (Also requiring keycard access.) The offerings consisted of the usual combination of hot & cold items. Overall, we wer

I'm here with my family. The facilities seemed to be a bit old, but were relieved to be clean. But the staff were not friendly when checking in. I think it's a restaurant in the lobby on the ground floor because there are no guests. Just the atmosphere of the hotel was dark. As if the door is closing soon ...; The heater was old and it was a little noisy when the temperature was raised. I'm a little worried about whether I can sleep well. But the bed is completely satisfied. I'd be fine if I tie it up here on a business trip.

I’m appalled! Im a member of Marriott, so I chose to stay in this hotel every single time when I was in the area. Lately my experience with this hotel has been terrible! Last time they charged me $250 because someone reported my dog attacked a kid! They didn’t even investigate it until I called 6 times!(the girl worked at the front desk told me the manager will be there in 1-2 hours so I left my number. A few hours later I called to ask, I called the wrong number so it went to booking department, I explained what happened and asked to be transferred to front desk girl, because she is the one charged me $250. And guess what! Instead of talking to me, she made the booking department lady to tell me”She said that the manager will call you as soon as he’s back” I insisted on checking the security cameras and there were nobody got attacked!!! got my money back and their explanation was”someone too advantage of the hotel for a free night.”. So they made me pay for the night??? And I don’t even know why I stayed here again last night! I couldn’t believe my eyes ! What is going on with this duvet??!!!! I didn’t want to have any trouble with people when I’m traveling by myself so I only requested for another blanket, but it never came, so I spent a night without blanket. I was going to show the front desk these pics but my phone was dead and I was in rush to go to my appointment. Anyways I’m done with this hotel!

Safe Secure sanitized Pristine Facilities. Very Friendly Front Desk staff...Ivy was as amazing as ever wearing full protective face mask and gloves. So happy pool and fitness center were open. Took a open shared shower each time before swimming. So quickly squeezed bikini dry after shower and put it back on. Pizza Nova Delivery is placed in hallway so no touch service. 305 is a 2 room suite with Whirlpool separate to vanity area. Beautyrest Signature Matress gave the best ride of my life and provided a deep quiet sleep. Will be back late October and Early November for additional electrifying recharging. Suzy is very grateful to Edward Village Hotel, my Vacation Home just down the road.

This hotel was very easy to book through Titanium elite services. They made the process very easy and gave us a nice upgrade. They were very helpful with accommodating with the suite that offers a small full kitchen including dishwasher, silverware, microwave, regular size fridge, kitchen sink, coffee maker Lots of living room space and tv in living-room and bedroom. Easy for parking. They have space outside for large F250 trucks since a truck won’t fit in their covered parking.

Very lovely room view with view of both falls! Very quiet and clean, bed was comfortable as well. Will highly recommend if you’re looking for a hotel from Canada side of the falls as we felt this hotel location was the best one. Also comes with free shuttle bus pass for each hotel customer.

Well, Happy Canada Day! A pleasant stay indeed, however, still have something particular must be improved, body shampoo is empty, no toothbrush, no slippers, more expensive parking fees. Fortunately, I received some vouchers as I checked in, receptionists are kind to serve!

Super great location at the Niagara cases. We had a great room with view of the Niagara cases. Friendly reception. Valet parking for our rent SUV = 100 Canadian dollars. Due to the top location, the hotel is very popular and therefore visited by very many people. The wing to the breakfast buffet already at 7:30 is huge. Waiting time at the buffet for an omelet mind. 20 minutes and the rest of the buffet are going down and over. Seats are selected themselves, which leads to a medium chaos. The staff is heaillos overloaded. There may be a rethink of breakfast policy here. The only great breakfast is the view of Niagara Falls

This hotel is amazing! We were on our honeymoon and received an upgrade to a jacuzzi room with a falls view! The view from our room was absolutely amazing, we looked right down over the falls! The staff also gave us food vouchers and it was a very generous gesture and we were very appreciative of it! The room was clean and the hotel was well maintained. The only issue I had at this hotel was they charged a $100 deposit as I don’t have a credit card, and there was issues with getting the deposit back as they said they released it back to my ‘credit card’ however I explained a debit/ credit doesn’t work like they, they became confrontational, the general manager called me and he was a bit rude and arrogant. I still have not received my deposit back. My husband and I are on a cross country road trip for our honey moon and have stayed in quite a few hotels so far, and this was they only hotel that had an issue with refunding the deposit.

Great trip, excellence location and views. Falls were amazing. Recommend the boat trip. Definitely, you pay for the view. Be aware that parking is extra at the hotel, not included. Everything was more expensive, specially food. Restaurants we went to overcharged because it was around the Niagara Falls. At one point, we paid $100 Canadian $$ for regular breakfast for two people. Other than that, we had an amazing time.

The location of this hotel is faultless! Absolutely perfect to be able to see the falls and both Clifton Hill and Victoria Avenue are a short walk away too. As per the other reviews, the hotel rooms are quite dated in terms of the decor and furniture. But our two rooms didn’t have any problems with them. We were on the 6th floor and had a great view of the falls (although the windows could do with a clean!) I would HIGHLY recommend anyone staying here to pre-book breakfast (or a room with breakfast included), because the food is super tasty, filling and the service is great AND you sit over looking the falls too. Why would you leave for breakfast elsewhere when this is your view?!

Based on the reviews, I requested renovated rooms on a higher level floor. We were booked into two adjoining rooms on the 8th floor (hotel has 10 floors). We did not pay extra for any kind of ”view” (other than perhaps the 10pm fireworks, not sure what else might have been viewable, however). The rooms were, in fact, recently renovated and were very nice: very spacious with sleek/modern furniture and an updated/modern bath. Beds were very comfortable. The only minor nit was the rooms could have used a 2nd mirror; there was just 1 mirror over the separate-from-shower/toilet-room sink, really only enough room for 1 person to use comfortably at a time. Housekeeping came once during our 4 night stay, which was about right. All staff members were friendly and helpful. Location was great - everything was very walkable from here, and yet it was not too close to be overly noisy/congested. We would stay here again!

I booked a King-size bed suite for Labor Day weekend from here and then read so many negative comments about it (well I normally read the reviews before booking a stay but this time was a last minute booking and I found a good deal with only a couple suites left so I booked it right away), so I was worried. As many reviewers wrote the line to check-in was long (it was 3:45pm when we got there), yet there was a note saying they are currently updating the system/software, and the manager did come out and apologized for the wait by saying she was short of staff. Also, before Starbucks closed the staff made some ice capp (sample size) for the line. Both the manager came out addressing the wait and the coffee were nice gestures. Throughout the 20 mins wait I did see a few transaction problems with credit cards not going through and booking issues from specific booking sites. When it was our turn, the guy who served us did not greet us but only asked for my last name and then told me there was a parking fee and resort fee, and told me 2 times that there would be a $150 deposit, which I knew beforehand, and then asked me to sign. From the indifferent facial expression on the 3 check-in staff I could tell they had a long (and possibly rough) day enduring the frustration from the technical issues and customers who might have bias from reading negative reviews before coming. While I am a customer expecting good customer service, believing they should portrait the expected professionalism, that includes at least a decent greeting and smile which I can normally get from a cashier at a supermarket, I would lower my expectation this time to not let anything affect my mood with my loved one for this stay. Maybe I had expected worse, but honestly this was actually not bad at all. (On our way up we came across 2 cleaning ladies who greeted us with smiles) So we got a suite on the top floor - I must say it is super clean and pleasant! The toilet tank has a little leak to the bowl so there is a small ongoing water sound but that is the only imperfect thing inside the suite. I am very pleased with the room. I read before about someone drank the bottled water and got charged, there's actually a price tag/note on the bottle. So to be fair people need to read for what is communicated to you. To make the resort fee well spent I had a swim before it closed (although it is expensive to pay $20 for a swim and it is hard to agree with such ”resort fee”). Again, it was clean and pleasant. The water wasn't warm enough for small kids as I saw some could only stay for a few minutes then left, so it was good for real swimmers like us who could enjoy a small-kids-free swim time. Many booking sites said there is a sauna room but we couldn't find one, the staff at the reception said he didn't know there is one, and we caught another staff near the pool and asked and he said many years ago there was one but not anymore. The daily specials at the restaurant Don Cherry and the breakfast menu are costing nothing more than any other entry level restaurants/chain eateries nearby so I think it is good and convenient to just dine in downstairs, especially on rainy days. So I am writing this to provide a more balanced view. I believe many who think their expectations unmet would vent by writing a bad review, and I do believe bad experiences do happen, yet at the same time most won't care to share their experiences if things are fine and okay. For me, after reading so many negative comments I feel that I can give my honest review to show the other side of the coin - This is only fair for the hotel and the staff who did do a great job, like the staff, Eva, who cleaned our room, and those who stock the pool with clean towels and keep the area clean :-) (My deposit was clear upon check-out, unlike some reviewers wrote that they did not get back the money after a week) Read less

Have to admit , reading reviews about various hotels in this location , we were apprehensive ! Infarct , we changed our reservation to this hotel , as it received the better reviews generally . We speak as we find , its the best way , and for us ,the experience here has been 1st class ! We arrived on a damp evening , having had a long journey from the U.K. to Niagara , we were so warmly welcomed by Victoria , the assistant Manager and her colleague ( whose name I didn’t get , sorry ) who were so friendly and upbeat ! Our room, well , it was perfect , a Huge bed , spacious , coffee maker , massive tv , great shower room , microwave ( if u needed it ! ) … and the best part…………THE VIEW ! ! All we can say is WOW ! Just BREATHTAKING , a perfect view of the falls , at night all lit up , by day , their natural beauty ….truly stunning ! We spent time in the room just staring from the windows ! Oh , and there is a jacuzzi Bath in this room also ! The room was spotlessly clean when we arrived too . A great hotel , fabulous location , indoor pool if you would like a dip , and a gym ! Lots of bars and retauarants around too ! My only criticism is , the room is only serviced once every three days ( seems to be regular occurrence in this area ? ) If this is the worst hotel I get to stay in , I will be VERY HAPPY ! I would HIGHLY recommend the Radisson Falls view ! We booked a. Fallsview , with jacuzzi , well worth it !

Spent 2 nights here, the front desk staff at check in wasn't the friendliest, but we didn't deal with them much, rooms were clear and tidy, continental breakfast was good plenty to choose from, check out was fine expect of some rude guest who choose to over crowd the elevator, and a few who took more than their share at breakfast, the pool and hot tub are nice especially after a day full of walking around Niagara Bed was a little to firm for my liking, there's no fridge in my rooms we read this beforehand, so we took a small cooler with us for drinks and snacks, but you really don't need a fridge since you're in walking distance to many restaurants and fast-food places, heads up don't put your key cards next to your phone, the phone can deactivate your cards and they won't unlock your room door, All in all no problem with the hotel just rude and disrespectful guest