Hotels With Spa in Beijing, China

My children both age 8 and 10 enjoyed their stay. They liked that there is bathtub in the room. They specially liked that they can still swim when it was raining the whole day. Though room is dated in design; it offers comfort. The pillows have beads in them, very nice to sleep on. King bed is big, can sleep a family of 4. They also have a beautiful garden, too bad it rained and floor was wet so we missed entering for a walk. Could spot the goose walking about. The staff is attentive and polite. I had some issue with my parcel delivery. They took the effort and time to help me locate it. The room was spacious with a small table and two chairs, makes it easier for us to eat when we ordered take out. The takeout could be placed in the pigeon holes at the entrance of hotel, and you can collect it from there. Mac Donald’s, Lawson mart, a bakery. And also a halal restaurant 紫光园 are within 3-5 mins walking distance. The restaurant has diff menu for breakfast and lunch/dinner. Food is good (we like the lunch/dinner better) Walk to mrt will take some navigating. Exit B is the closest to the hotel. It is convenient to reach places in line 1 metro, whereby the various main attractions are situated.

Grand Hyatt Beijing in Dongcheng is an excellent choice for travelers seeking both comfort and convenience. Its prime location near two metro stations and within walking distance to Wangfujing makes it easy to explore the city. The views from the rooms are appealing, offering glimpses of the bustling main street, though some traffic noise can be heard. A highlight of the hotel is the impressive swimming pool, which boasts excellent facilities, making it a must-visit. The rooms are clean and feature soft, comfortable bedding, even if they show a bit of age. Breakfast options are decent, providing a wide range of food, although the menu could benefit from more frequent updates. While WiFi access is limited by China's Great Firewall, preventing some websites from being accessed, the overall experience at Grand Hyatt Beijing is highly enjoyable, making it a great option for visitors to the city.

Our family enjoyed a wonderful stay at the Regent in Beijing. The staff were generous with their patience and smiles, and the concierges were knowledgeable and helpful. The breakfast is a little pricey but you definitely get what you pay for - excellent quality and variety of food. On one day we headed out very early to see the Great Wall and since breakfast would not be open yet, the Regent kindly packed us all little picnic bags to eat en route. If you are a small family with two children I highly recommend the Family Suite. It was so enjoyable to spend a day touring Beijing and then return for rest and recharging at The Regent Beijing.

The service provided by Concierge Jason was excellent and efficient. Front Desk staff member Rita was exceptionally friendly and understanding. Additionally, the male staff member with black glasses who works in the Lobby Restaurant was very professional. Their outstanding service is truly appreciated, and I believe they all deserve recognition or perhaps even a raise. While I did have a minor encounter with a couple of Lobby Restaurant staff members whose service was less satisfactory, I have already shared my concerns directly with the management team. Overall, my experience was very positive thanks to the efforts of the other outstanding team members.

We recently stayed for 3 days at this hotel as a family with an infant and while the overall stay was pleasant, I feel compelled to share some important points that made our experience fall short of what we expected from a five-star establishment. To begin with, we had booked a Premier Suite, anticipating a top-tier experience. Unfortunately, several issues left us feeling like we were staying in a three-star hotel at best. * Cleanliness was disappointing — the floors were visibly dirty, and when we wiped them with a white towel, it turned dark. Photos attached clearly show the level of cleanliness we encountered. * The room showed noticeable wear and tear, with interior elements feeling aged and in need of refurbishment. Some parts felt like they hadn’t been updated in decades. * On our last night, the bathroom light could not be turned off, which made it very difficult to sleep. With our baby already asleep, we couldn’t call anyone to fix it without disturbing her. * The spinning chair in the room looked stylish but made loud, unpleasant noises, making it impossible to sit and relax in peace. * Several power sockets (about four) were not working, which was frustrating — especially when we tried to make tea or charge devices. We had to use inconveniently placed sockets instead. * A lingering smell of cigarette smoke was present in the room throughout our stay, suggesting the furniture and fabrics have absorbed it over time. * The female sauna was completely non-functional, which was a disappointment. * We consistently pressed the ”Do Not Disturb” button, hoping for privacy, but every time we left the room, it was cleaned despite our request. While it's nice that the room was cleaned, our preference should have been respected. * We also attempted to order food by phone twice, and our orders were never received. Whether this was due to a language barrier or other reasons remains unclear — but it was frustrating nonetheless. Considering that Sofitel is a well-established and globally recognized luxury hotel brand, you would never expect to come across such issues. All of the above certainly will influence our families and our friends future decisions when choosing Sofitel hotels . I want to stress that the stay overall wasn’t terrible — we enjoyed our time together as a family and had some positive moments. However, the above issues significantly detracted from what should have been a premium five-star experience. For the price and rating, we expected more attention to detail and basic functionality.

Hotel is located conveniently near to Chaoyangmen Station Exit E. However the hotel has 3-4 different blocks, and the restaurant for breakfast dining is located in another block, and there is no sheltered walkways to cross over. The dining area is also ill-equipped to deal with the crowd size in the early morning for breakfast buffet, which requires queuing up and diners may feel rushed when dining in. Cleanliness is good enough. Service from receptionist and staff were also good. Facilities are okay, the corridor to the hotel room is poorly lit, and the room size is smaller than expected. There is no luggage rack to put my luggage except on the small stool or on the bed. There is also no fridge and the room temperature is fixed - the thermostat shows 20 celsius but it feels like 25 to 26 celsius instead. Had to open the windows to cool the room temperature. Overall, reasonably pleasant experience if looking from a location and service perspective. 

The hotel is located at a convenient location near a few shopping malls and the subway. It is very convenient. The rooms are clean and big with alot of space. However the room furniture, showers and other amenities are a bit dated. For example, we have problem closing the sliding shower door as there is a lot of friction and there is a bit gap even after closing the door. From the room itself, you can see the bathroom. If you are staying with your spouse, it should be ok. But if you are with friends, it can be awkward. At the main lobby reception, there are no seats or sofa during checkin. I find it very incovenient as after a long flight and travelling from the airport to the hotel, our family member have to stand at the lobby and wait for the room keys.

The hotel is super located in the city center. Very clean, friendly and comfortable. The staff is very friendly and everyone speaks English and is very supportive. The Chi Spa is amazing, a wonderful opportunity to treat yourself. The breakfast at Grill 79 is healthy and various. Only few floors away is the Athmospere bar, where you can enjoy unique coctailes and live music.

This stay experience was simply amazing! I must give high praise to Linda from the Front Office Department and Alice from the Housekeeping Department! From the moment we stepped into the hotel, Linda greeted us with great enthusiasm. When handling the check-in procedures, she patiently answered all kinds of our questions and thoughtfully reminded us of the travel guides around the hotel, which made us, who were new to the place, feel very reassured. After checking in, Alice from the Housekeeping Department also gave us a lot of surprises. The room was warmly decorated and tidy. She even folded towels into small animals for the children. Knowing that I am a light sleeper, she took the initiative to coordinate and changed us to a quieter room type. Whenever we had any needs later, both of them responded quickly and actively solved the problems. The professional and heartwarming services of these two ladies made our whole journey full of happiness. I give them a big thumbs-up! There are also Rocky and Zhao Xiaocui from the Housekeeping Department. Their professionalism and dedication are really admirable. Additionally, I would like to mention Guo Siying and Xing Ziqi who contacted me later regarding the package I left in the hotel. I give a thumbs-up for your attentive services. You truly live up to the reputation of being the ladies and gentlemen of The Ritz-Carlton Hotel.

Great service! They set up a surprised cake, flowers and balloon in room for my birthday, very touched. All staff are very attentive, breakfast is nice too. Only short coming is the overhead lamp is in an awkward position, table blocked the way to get to sofa, moved it and hit the head on the lamp. The lamp fitting may be wrong too… the angular part should be inside instead of facing out. Not being fussy but well, it’s a design hotel, this shouldn’t happen.