Travelers Reviews of Fukuoka Prefecture Hotels

Mercure Fukuoka Munakata Resort & Spa
4.4/595 Reviews
The service provided by the hotel was pretty good. but unfortunately the location was very difficult especially for people who does not have a car. it takes around 1200 yen from Kokura to this hotel, not to mention the amount of time needed to travel from one place to another(1.5 hours). however, the onsen was pretty great and the shampoo bar and the ammenities provided by the hotel at the onsen was very accommodating. the game section and the table tennis was also very fun. be careful when trying to eat anywhere near the hotel though, because there’s nothing near the hotel.
Rakuten Stay Kokura Station
4.3/5106 Reviews
1. Very spacious room for this price point to be honest. Could be because it's not a major city... 2. Kitchen equipment like induction cooker and pot and bowls and utensils were provided! Makes it possible to cook your own meals (or even just Maggie mee) fridge was very big so can buy drinks to store 3. Location was alright. Located along small alley but very near main road leading to shopping street and Kokura station. 4. Aircon and heater worked well. Great for winter weather 5. Bathroom ventilator was very strong. To the extent that it feels very cold after taking a shower. We tried closing the bathroom door at night and it was literally like a freezer in the morning when we open it. But also because of the ventilator, our clothes dried fast indoors 🥶 6. Now to the pain points. First got to be the facility management and check in check out process. This property does auto check in meaning there is no physical staff to handle your check in check out throughout. There is no receptionist at all. I made my booking 2- 3 hours prior to arriving at property. At the front door we were prompted to input entry passcode which we had no idea what it was (it's not the reservation number provided by the booking partner like Agoda or trip.com) tried to contact both the hotel helpline (there was a Jp phone number at the entrance but that's all, no other info whatsoever) and also escalated to Agoda (as I made my booking through Agoda for first nights) but no ans. In the end we had to enter property when someone unlocked the front entrance using her own passcode before we could speak to the helpdesk through the tablets. So it turns out that they claim most travellers would make their reservation at least a day prior to arrival, which was why system didn't capture my booking (yet ironically they allowed booking for same day check in .... When they clearly cannot manage the whole process) shouldn't there be more effort being put in to monitor for same day booking so the traveller doesn't get stuck at the front entrance especially in winter weather? We had to sit at the park nearby while trying to contact the helpdkesks but couldn't get through till the end...... The whole check in process was rather manual, basically you enter the info as prompted on screen then video call the helpline agent to verify before you'll get your passcode to your room. (All through tablet) Security seems alright if you're ok with the idea of using a keypad lock instead of having a physical room card? I guess customers just have to always make sure no one is looking when entering the passcode at the front door. Btw same passcode is used to enter hotel front entrance and for your room lock. All in all the biggest issue we found was the check in check out process. Overall stay was above average.
Oriental Hotel Fukuoka Hakata Station
4.5/51402 Reviews
Hakata
PERECT location, literally a tunnel from the metro station to the hotel (best you ask the hotel which exit it is so you can avoid going up the ground floor). It was such a treat, like it's your secret tunnel. Love that it has a gym, and the free sake and Photo Booth was fun! V clean room, better you pay a bit more for the slightly bigger double room.
Nishitetsu Hotel Croom Hakata Gion Kushida Shrine
4.6/5730 Reviews
Hakata
Croom hotel is a SUPERB 👍🏼hotel! The receptionists were accommodating and helpful, and the room itself was warm and cozy. All of the facilities in the room were kept very clean too. EXTREMELY good locations surrounded with cafe/24hr Aeo supermarket/convinient store/ few minutes walks to Kushida shrine/Canal city mall and many more! We will definitely will stay in this hotel again : ) Miss市𡞴Itchisobo San is so helpful and friendly 👍🏼
Canal City Fukuoka Washington Hotel
4.2/51097 Reviews
Hakata
One of my favourite hotels. The price was very surprising considering the location of the hotel. The staff were nice and very welcoming. I'd stay here again no problem.
Hotel Dormy Inn Premium Hakata Canalcitymae Fukuoka
4.5/5297 Reviews
Hakata
The hotel is conveniently located 15 min away from Hakata Station. It has a nice onsen, and provides many refreshments for free at different times of the day eg ice cream, Yakult and ramen. The breakfast spread is good, and the food is delicious.
Hotel Monterey Fukuoka
4.5/51039 Reviews
Hotel is next to subway station, however, there is distance (10-15 mins) from the Tianjin key shopping and dinning area. There is in-house car parking which is convenient for those staying in hotel with car. The service of front desk are professional and polite with good level of English.
Tokyu Stay Fukuoka Tenjin
4.5/5809 Reviews
We stayed for 4 nights in residential room which provides kitchen facilities (we only used the kettle) as well as washer/dryer (which we used often and really grateful for this service). We stayed here too about a week ago and hotel provides free luggage storage (for our large suitcase) for our 2nd check in. Location is excellent with bus terminal and subway station very close by. Also surrounded by department stores, restaurants as well as Yatai. Reception staff always so attentive; they were also able to book us a taxi to the airport for our morning flight. Will definitely stay here for my future trips to Fukuoka.
Hotel Livemax Hakataekimae
4/5298 Reviews
Hakata
It's quite big, with air conditioning, washing machine, dryer, microwave, everything is available, suitable for family travel, not crowded even if there are many people. The location is not far from Canal City and Hakata Station. Recommended.
Hotel Front Inn Fukuoka Airport
4.4/559 Reviews
This place is close to the domestic airport but far from the international airport. it's inconvenient if you have heavy luggage. in the surrounding area there are some restaurants. The room is quite comfortable but it is cramped to open a large luggage. they provide free toiletries and there is all-you-can-drink. But There are 2 things that disappointed me 1. I made a mistake and made a room reservation for 1 person and made a telephone call if it could be change for 2 people. The male staff on the phone offered an upgrade and I had to pay 4600 yen. I agreed and said I would arrive at the hotel within 2 hours. But when we arrived at the hotel. At front desk there were 2 female staff who didn't know at all about the reservation I made and the changes. The female staff recalculated and I had to pay 4800 yen. Their additional fee is 4400yen + 400yen (accommodation tax for 2 people). Which is different from the phone. When i ask why the additional fee different from the one called? the female staff said it was because there were two of us. But I already paid in full for 1 person and I should have paid as said on the phone. Since I'm too tired from the trip to the hotel and had early morning flight. I just let it be. 2. While resting, I heard a noise and it turned out the sound came from the AC in the room. Even though we didn't use it, the AC made noise all night. I was quite disturbed and lack of sleep for front office staff: it is better to speak slowly but clearly than fast but hard to understand.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties306
Number of Reviews51,941
Average Price (Weekdays)£147
Average Price (Weekends)£209