Hotels With Spa in Fukuoka Prefecture, Japan

I originally booked this hotel by mistake but was pleasantly surprised by some aspects of my stay. Tthe location was quite far from Fukuoka, where I had intended to stay for a concert. I arrived at the hotel around 11:30 AM–12 PM after an early morning flight, unaware that check-in wasn’t until 3 PM. When I approached the front desk, the receptionist—a young girl—gave me a strange look before informing me of the check-in time. The lack of warmth in her greeting was disappointing, especially compared to my experiences at other hotels in Japan. The weather on February 6, the day of my arrival, was harsh—it was very windy as it was cold, and I had to walk from Seto bus stop to the hotel with two suitcases in freezing conditions. Exhausted from my flight and journey to Munakata, I had hoped for a more welcoming atmosphere. Instead, after a brief trip to a nearby Lawson to grab food, I returned to the hotel and waited in the lobby, as it was too cold to explore. By 2 PM, fatigue took over, and I lay down on the lobby couch to rest. Despite dozing off in the cold lobby, no staff member approached me. The heating system inside the hotel was weak, and I kept waking up from the biting cold. At 2:30 PM, I heard guests checking in, which surprised me—no one had informed me that I could start checking in earlier. When I lined up at the front desk, the same receptionist from earlier recognized me but seemed to push her colleague forward to assist me, which I found rude and unprofessional for a staff member at a four-star hotel. However, her colleague was kind and attentive. Since I speak Japanese, the check-in process went smoothly. There was an error on my part regarding my booking—I had mistakenly reserved my stay until February 10 instead of February 9. I explained this at the front desk, and the staff member tried to help but apologized, as the booking was made through a third-party site and couldn’t be refunded. I understood this and simply wanted to inform them of my earlier departure. The hotel itself is old but well-maintained. I stayed in a Japanese-style room, which, despite its age, was clean and comfortable. The air-conditioning unit was quite old, but amenities were available on the first floor. The hotel seems to be popular with families or tour groups. There are a lot of Korean guests as well. Even for a business hotel, customer service toward foreign solo travelers was severly lacking. It's embarassing to think that was the kind of training they gave their employees at a four star hotel. I'm writing this review while staying at Comfort Hotel, a cheaper chain of hotel but the omotenashi I received here is on another level. There isn’t much to do nearby Mercure Munakata. The closest kaisendon restaurant was about a 30-minute walk away. Unfortunately, the weather during my stay was terrible—windy and snowy—so I didn’t explore much. There was a church (?) next to the hotel, but nothing else of note. One of the highlights of the stay was the hot spring, which had both indoor and outdoor baths. I didn’t eat at the hotel restaurant, as the prices seemed high. A free shuttle bus is available to Togo Station, but you need to inform the front desk of your preferred departure time in advance. I didn’t take many photos of the hotel itself—there wasn’t much worth capturing besides the bath, where phones aren’t allowed. Would I stay here again? No. Would I recommend this hotel? No, especially not for solo foreign travelers.

I read on the internet that the walk is about 15-20 minutes But it turned out to be uphill It would be better to have a car Because I arrived very late and luckily the hot spring was closed at 11 It can still be soaked He soaks in the hot springs from 6-9am, I can't remember how many-11pm I ate cup noodles at night, but I didn't have chopsticks Ask the information desk they provide chopsticks☺️ The room is ok big enough to fit two large suitcases flat for packing The hotel also has a comic room for karaoke It's really good I didn't know there was a shuttle bus until I left the next day The driver happened to see me pull the car down Told us to wait a while on the Shuttle Bus It's really super good 🥰 Forgot to take pictures 😅

Location is 30mins drive from fukuoka. 6000yen from Hakata station or Tenjin area. Excellent hotel. The hot spring closes at 11pm and opens in the morning. Hot tub for both men and women looks the same with stone work tub. Stayed for two nights. The breakfast is absolutely amazing and is different every morning delivered straight to room!!! Kudos for the friendly staff and great accommodations

This is in the deep mountains of Ba Nv City. The general group and free traveler are relatively small, and they are basically Japanese local talents. The night before, I stayed at Kurogawa Hot Spring, and I also had two meals. It was twice the price of this room, so this character ratio was very high! The dinner was quite rich and unexpected at this price. Breakfast is not lost, the tea is very good, it is produced by the local eight women city, and when I left, I bought two packs in the lobby. Although the hotel has been open for a while, the front-end project happened before moving in. Most places look quite new and have no old feeling. Compared with Kurogawa Hot Springs, the spring water here is really a little worse, you get what you pay for. As for the landscape of the spring is indeed top melon, the landscape is open, especially in the morning listening to birds, soaking is particularly cool.

The hotel facilities are less modern but well maintained and clean. It was close to the JR station with walking bridge connection. The receptionist for our check-in process made some mistakes when charging the city tax and did not explain the calculation to us at all. The problem was resolved later during check-out but it took a while to communicate with the staff in English.

The service is really good. We have 5 family members with 2 rooms booked and arranged next to each other, which is very convenient. The rooms are very spacious and comfortable. Location is so convenient that connected to the Hakata station and is only a one min's walk in between. Very easy to go anywhere for sight-seeing and shopping around. Good choice for family. Breakfast is nice too.

great hotel with very convenient location. Comes with a nice public bath with indoor and outdoor pools. Nice comfortable temperature and ambience. Good sized room for a couple. Highly recommend this hotel. The hotel breakfast looks popular although I didn’t get to try.

The service is excellent. I needed help with some food that needed to be frozen and the team was very helpful. Kudos to the entire Grand Hyatt team. Breakfast was also good. Rooms are a bit dated but location and service made up for it !

This is the best Ritz-Carlton we have ever visited! The hotel is very new, and the valet parking service was wonderful. The check-in process was very smooth, and our room featured a stunning Japanese design touch, making it truly exceptional. While the gym is a bit small, it has everything you need for a great workout. The location is prime, and we were pleased to find that a late check-out was available. Overall, our experience was fantastic!

Firstly location is not convenient to hang around the city area. But pros is so obvious and undeniable. It's quite far from famous spots but exceptionally cozy and quiet and hotel room is spacious enough comparing to another hotels. You can take a stroll to Momochi beach on foot from hotel easily. If you are good at walking, I don't think you can't go to subway station on foot. Yes, takes some time but you can feel relaxing on the way to station. cons is one thing. Indoor swimming pool is not good for swimmer, it's 3 lanes only and always occupied by lessons or seniors who is just walking around in the water. Just next to hotel is baseball stadium, if you are a big fan of baseball, you can't miss Japanese pro baseball game there. It's unforgettable memory to kids and family, I m sure.