Lovely hotel directly at the river. Beautiful balcony for breakfast and restaurant food, another terrace directly at the river for relaxing and reading. Rooms are spacious and clean. Walls not too thick though. Stuff is super friendly and welcoming. Free airport/train station shuttle and shuttle to the city center.
Hotel near City Center,Luang Prabang100% of visitors choose this area
AAndreas Karl2024.10.08
Not much to say, which is rather positive. As advertised. The location was convenient without being crowded. The hotel itself was charming and relaxing. The restaurant offered a good mix of options with a wide range of affordable local dishes and some western alternatives. Both were good choices. The cleaning staff were efficient. And the service was great. There was always someone available to help, happily. The spa was surprisingly cheap for an in-house spa, but still maintained standards across the board. The shuttle, which never required any waiting time, was useful. I guess there was a bit to say, all positive. Would comfortably recommend.
My parents liked the rural-style, yet rustic look. The swimming pool was clean and the room condition was satisfactory for the price.
However, even though it was well past the check-in time, the room was not cleaned, so my parents had to wait for an hour without being able to eat, and they behaved somewhat incomprehensibly, such as asking to exchange the old dollars that someone else had paid for new bills. In the first place, they took other guests' old bills. I'm not a bank, so why are they asking me to exchange it? Other than that, everything was good.
Hotel near City Center,Luang Prabang100% of visitors choose this area
DDanny692025.05.30
Beautiful hotel in a good location near the night market, quiet, very spacious room with complete equipment. The hotel is quiet at night, no noise to disturb sleep. The air conditioner is very cold, sleep comfortably, the bathroom is spacious, the water flows very strong and is very hot. If anyone likes to take a hot shower, it's great. The breakfast is very delicious.
The only disadvantage is that there are a lot of mosquitoes.
Hotel near City Center,Luang Prabang100% of visitors choose this area
쥬쥬킴2025.01.04
📍Service
When you arrive at the hotel, the manager will come and help you with your luggage and guide you to your room. Overall, they are friendly and accommodating to requests.
📍Amenities
They provide a shuttle service to downtown, so be sure to use it! It's really convenient.
I didn't use the swimming pool separately, but it's a good size for families or couples to go in and play.
📍Breakfast
You can eat your fill with a simple buffet + one noodle meal to order. The menu doesn't have a huge number of items, but it's generally clean and of good quality, so be sure to try the dessert.
Hotel near City Center,Luang Prabang100% of visitors choose this area
AAnonymous User2025.07.01
The hotel is in a very good location, 5 minutes walk from the night market and the Grand Palace! 2 minutes walk from the Mekong River! The hotel is very clean and tidy, quiet in a busy city! The room is cleaned every day, and there are many breakfast packages to choose from! The hotel can book all tickets for you!
Hotel near City Center,Luang Prabang100% of visitors choose this area
GGuest User2024.04.19
The hotel is just opposite Aman, the location is very good and easy to find, and it is convenient for shopping. The interior is beautifully decorated and can be seen to be carefully maintained.
But maybe the service of the previous hotel was too good, the service of this hotel always makes people feel a little bit short, it can only be said to be average.
There are not many types of breakfast, the shower room takes a long time to get hot water, and the water pressure is unstable and sometimes hot and sometimes cold. There is no kettle in the room.
Расположение в спальном районе, но идет стройка набережной с утра.
Рядом крутой отель с этнической музыкой - она не мешала и играла редко
Один завтрак пропустили и встали поздно, воду и кофе надо просить, хотя это входит в фри меню и нам обычно приносили к номеру, оставляли на столике, а тут будто были недовольны, что я спрашиваю.
Разбиты плафоны около кровати
Когда выбирали номер на трипком, было три свободных и мы хотели найти с двухместной
кроватью, но при въезде нам сказали, что все номера заняты и есть только с двумя кроватями, хотя рядом был еще свободный номер с двухместной кроватью
Из меню завтрака были недоступны большинство позиций, а из соков только один + кофе/чай
Но в целом, тут хорошие отели вокруг и этот нам сначала очень понравился, что оформили аренду сразу на два дня
-The staffs are very friendly. Even though English is not their first language, they utilize translation app and enjoy the conversation with the guests. Very open-minded.
-The room is super clean.
-The location is a bit away from the historical area (30mins+ on foot) but you can enjoy the local life along the way to the area.
It was my first trip to Laos, and only for two days, but it became a very pleasant stay. Would love to visit again.
Very Good
178 reviews
8.3/10
Price from
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per night
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9.5/10
Amazing
NNuytsiaFloribundaOur stay had a lot of high points and a lot of low points.
Starting with the high points, the grounds and room were incredible. Our experience at the spa was one of the best we’ve had. The cocktails and Laos-style burger we had for lunch one day were phenomenal. The staff were charming and very accommodating.
However, there were a few aspects that were far below the experience expected of a 5 star hotel. First, cocktail service around the pool was abysmal. On almost every occasion we had to go searching for a staff member to take our order, and then the cocktails more often than not took more than half an hour to arrive. This is despite the fact that we seemed to be the only people ordering F&B at that time, i.e. they were not busy at all.
Second, the breakfast was a disappointment every day - we were told we could order eggs or noodles, and had to repeatedly press the staff to find out what type of eggs and noodles, and we only discovered on the last day that there was a menu with additional options. We ordered poached eggs on toast, and the eggs had not been drained of excess liquid, and the bread was entirely soaked through. An order of waffles took over an hour to come out - first it was delivered as a pancakes, and then they just forgot about it despite repeated follow ups. The “local” Laos options lacked flavor - very little of the herbs and spice that makes Laos food great. I think this and the pool service issue are primarily the result of a lack of training and instruction for staff - they were clearly doing their best, but did not know what to do.
Third, the pool area needs a lot more spent on maintenance. The decking is cracking and falling apart. The mosaic tiles in the pool are falling apart, A LOT of the tiles are missing, and I got a very large laceration on my forearm from the sharp edge of a tile sticking out. If this pool were in a western jurisdiction, it would not meet health and safety standards.
Fourth, the gym was not worth visiting if you want to lift weights. Possibly the worst weights offering I’ve seen for a hotel of that price and with that much space.
We want to reiterate how great and enthusiastic the staff were. I think this is primarily a management oversight, training, and maintenance capex issue.
GGuest UserIt's okay for the price~ I liked the balcony.
The bathroom and toilet are separate.
It's not completely clean, and you have to take that into account because it's an old building. The location is a bit far from the night market, but you can walk there, and I rented a scooter, so it wasn't difficult to get around.
KK.-The staffs are very friendly. Even though English is not their first language, they utilize translation app and enjoy the conversation with the guests. Very open-minded.
-The room is super clean.
-The location is a bit away from the historical area (30mins+ on foot) but you can enjoy the local life along the way to the area.
It was my first trip to Laos, and only for two days, but it became a very pleasant stay. Would love to visit again.
JJason2023Nice setting with lotus ponds and bridge, lots of trees, flowers, gravel winding paths and hidden seating areas.
The pool is small but had lots of available comfy seating and was very clean.
Breakfast is in a beautiful setting and the service and food were excellent. The menu has lots of options.
Excellent service from reception to housekeeping - the complimentary water, fruit baskets and night time cookies were appreciated.
Free bicycle hire and reception can organise trips.
The location is okay, a 5-10 minute walk to the main area but that gives you an experience of local life as you pass through the narrow streets.
There was some road noise - motorbikes etc but im not sure where you can avoid this in Luang Prabang or even SE Asia. If you are bothered by it, ear plugs will be useful.
No noise from any neighbours.
The room was a good size with a big balcony overlooking the gardens. Lots of stuff provided e.g toiletries, safe, tea, 3 in 1 coffee - you don't need to bring. (Cant remember seeing a razor but tbh hotel ones are never good so i bring my own).
TIP: try not to rely on ATMs here, the charges are expensive. Either bring your own currency and exchange at one of the banks here (i got a good rate) or bring Kip. Many places also accept Thai baht and some US $.
The hotel has water so being mosquito spray (housekeeping also offered this).
AAdrian StefanLovely hotel directly at the river. Beautiful balcony for breakfast and restaurant food, another terrace directly at the river for relaxing and reading. Rooms are spacious and clean. Walls not too thick though. Stuff is super friendly and welcoming. Free airport/train station shuttle and shuttle to the city center.
GGuest UserThe service attitude of the hotel is very good. Half-day tours and tickets are available at the front desk. Stayed for three nights, breakfast was very rich, and tea was provided for free in the public space. The boss and staff were very helpful. They personally escorted us to the bus and sent us to the station and helped us carry our luggage to the lobby. The room was large, clean and had plenty of hot water. The location is excellent, very close to the night market and Busch, and the location is right next to the Royal Palace.
DDanny69Beautiful hotel in a good location near the night market, quiet, very spacious room with complete equipment. The hotel is quiet at night, no noise to disturb sleep. The air conditioner is very cold, sleep comfortably, the bathroom is spacious, the water flows very strong and is very hot. If anyone likes to take a hot shower, it's great. The breakfast is very delicious.
The only disadvantage is that there are a lot of mosquitoes.
GGuest UserMy 4 night stay at The Grand Luang Prabang was excellent! The hotel is beautiful. It was a former palace during colonial times and I loved the plentiful lily pads, lotus flowers, and dok champa trees. The staff were also truly incredible. While the hotel is a bit far from downtown Luang Prabang, they were always willing to drive me there for dinner or to explore the night market, and it was really appreciated. If you want to have a special stay at a truly unique hotel, book with The Grand Luang Prabang, it will really add to your overall experience.
GGuest UserSerene and peaceful environment, with nice Christmas decorations. Very helpful staff, who replied emails promptly. There is a free shuttle bus which you can take to town. Good spread of buffet. Room is very clean too. Early check in was made possible too!
AAndreas KarlNot much to say, which is rather positive. As advertised. The location was convenient without being crowded. The hotel itself was charming and relaxing. The restaurant offered a good mix of options with a wide range of affordable local dishes and some western alternatives. Both were good choices. The cleaning staff were efficient. And the service was great. There was always someone available to help, happily. The spa was surprisingly cheap for an in-house spa, but still maintained standards across the board. The shuttle, which never required any waiting time, was useful. I guess there was a bit to say, all positive. Would comfortably recommend.
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