This booking can be cancelled by the passenger in "My Page" by 18:00 on the day of departure:
https://www.kosokubus.com/?page=login
※If you receive a notice of departure time suspension, please do not cancel your ticket (otherwise a handling fee will be incurred).
★ The bus will depart on time. Please be sure to check the map in advance and arrive 15 minutes before the meeting time or departure time. If you cannot find the boarding location, please inquire during operating hours.
★Manual customer service hours
- Manual service is only available during the following hours. Please use automatic voice or "My Page" at other times:
- Tel: 0570-048-983 (Highway bus Customer Center)
- Manual Timeslot: Monday to Saturday 10:00 ~ 17:00 (closed on Sundays and holidays)
- ※Automatic voice service is available 24/7 throughout the year, and the cancellation deadline is consistent with the "My Page" rules.
Important Notice
- booking cannot be cancelled during non-manual service hours, so please pay special attention when departure is approaching.
- The bus will not wait for late passengers for any reason.
- Please confirm your boarding location in advance and allow ample time for arrival.
- ※We do not provide telephone directions.