Charles Penzone

Hair came out in clumps in my hands.

My hair fell out. I recently had the absolute worst experience I’ve ever had getting my hair done. I’ve gone to Charles Penzone for many years. This time I had a hair stylist named Raven. She was rude...

Far Better Places…

Recently rebooked after a long sabbatical. I typically spend several hundred a month at Penzone for extension maintenance, color, etc., for both my daughter and I. After purchasing hair there for a ne...

Horrible

Unfortunately had a horrible experience and recommend going elsewhere for all your salon needs in Columbus. I was beyond disappointed, as I thought Penzone was a reputable salon that cared about this ...

Long Time Customer

I've been coming here for 4 years to get my hair cut. Befire I found this place, I had been jumping between salons, looking for someone who would cut my hair the way I had asked. I pay the same here a...

Poor Customer Service

I had an appointment at their salon and was not informed that that salon closed down and they moved to a new location. That made me late for my appointment and was refused to be seen. I took off work...