Apartments in Canton of Lucerne, Switzerland

A few minutes walk from Lake Lucerne. The apartment is a two-story loft. One bed downstairs. Two beds upstairs. The bed is opposite the skylight. The apartment facilities are perfect. You can cook your own meals and have a small terrace. The small wine room is a simple color of wood and white. Overall the house is very satisfied, but there is a little dissatisfaction because the room was already set up without giving the apartment building password and room password in advance. I ca n’t go downstairs to hit the owner. The phone didn't work, and I was trapped downstairs twice before and after waiting for a resident in the building to open the door before we could get in. The service was not very good.

Very good apar**ent, it is a self-check-in apar**ent type, there is no front desk, the room is in a very good location, the lake view is very beautiful, and dining and transportation nearby are also relatively convenient, which is very suitable for family travel.

The air conditioning is poor.

A strange thing happened in the early morning. Around 5:40, when we were still sleeping, the doorbell suddenly rang, waking us up. How could someone ring the doorbell so early in the morning? The bell rang for a while and then stopped. Just as we were about to fall asleep, the doorbell rang again. It lasted for a while and then stopped. This time we were completely woken up and felt a little panicked. After all, we were abroad. When the doorbell rang for the third time, we went to the door to see what was going on. As soon as we walked to the door, we heard the sound of someone rushing downstairs in the corridor. Looking out through the peephole, the lights in the corridor were still on and no one was there. There couldn't be a thief. We suddenly lost all sleep and immediately contacted the landlord on WHATSAPP. There was no reply, so we contacted Ctrip customer service. It was not until 19:57 local time that Ctrip customer service contacted the landlord and told us that the hotel's reply was that because the apartment is located in a public area, it cannot control who rings the doorbell. The doorbell was indeed installed in the hallway. The name of the apartment was clearly written on the bottom of the doorbell. There should be no possibility of pressing the wrong button. Moreover, the doorbell should be set up with a doorbell shut-off function like a hotel, otherwise it will seriously affect the normal rest of the guests and make people doubt the safety. What is worthy of praise is Ctrip's customer service, quick follow-up and responsible attitude. The apartment is about 15 minutes' walk from the train station and about 5 minutes from the old town. The apartment is located next to a small street, and there are no people on the street at night. There is a double bed and a sofa in the apartment. The double bed is not big, and there is something wrong with the spring. It creaks when it moves. The kitchen has an oven, refrigerator, and induction cooker. The hand-held shower head and rod are broken, so it can only be held by hand, which is very inconvenient.

The hotel is about 10 minutes away from the bus station and the railway station, so it is easy to find. The room booked can accommodate 4 people, but we only have 3 people. When filling in the information, we also fill in the information for 3 people. However, the city tax was charged for 4 people when the deduction was made. Fortunately, Ctrip's customer service communicated successfully with the refund. In addition, you should pay attention to the email sent when you check in. Check in on the email. The electronic version of the Lucerne City Transport Card will be sent to you by email almost 2 days before arrival. You can take the city bus for free, but in fact, no one checks the ticket. The key is also self-service, and the key box is at the door of the apartment. You need a password to get the key, but the hotel confirmation number sent by Ctrip is not a password, and you can't find the password when you look for the email. There is a talker next to the key box, you can press the button to find help. Just report the name and other information, the service staff tells you the password and you can get the key. You need to use the sensor card on the key to open the door and the elevator. The apartment booked was good, with three single beds, a sofa bed, balcony, kitchen, and toilet, but there were relatively few sockets. There is a supermarket next door downstairs, open from 8 to 18:00. The price is cheaper than the supermarket in the city. very convenient.

Outside the apartment window is Lake Lucerne! In the evening, sit in front of the window and watch people eat, drink and chat in the restaurant by the lake. In the morning, sit in front of the window and drink a cup of coffee to watch the birds fly by the lake in the morning. Super beautiful! The city of Switzerland is so beautiful! About 15 minutes walk from the train station. There is a big supermarket underground at the train station. I bought steak and salmon back to the apartment to fry. The kitchen utensils and tableware should be complete, which is too convenient. The room is large in size, with a large room with 2 double beds in the living room and dining room, and a separate small room with a double bed. Not satisfied is that 11 o'clock to check out, 11 o'clock cleaning staff came to knock on the door, scared. However, many hotels abroad are going to check out at 11 o'clock. In addition, there is no luggage storage service, which is not convenient for tourists. Fortunately, I found a luggage storage cabinet on the platform of the train station. In addition, the location of the hotel is not very easy to find, the door is very small, it is a small alley on a small slope.