Hotels With Bars in Flemish Brabant, Belgium

I have never had doubts about Novotel, having stayed at Novotel hotels in Antwerp, Singapore, and now Brussels. I usually have good experience with Novotel hence the hotel has been my choice. Normally, I always inform the hotel in advance if I will be checking in late by using the link provided by Trip.com, and I usually receive a prompt and professional response from Novotel hotels. Unfortunately, my experience with Novotel Brussels Airport was disappointing. Despite sending emails to inform them about my late check-in—first via the *********** link and then directly to the hotel—I received no response at all. This is unusual, as on the same day I contacted two different hotels for upcoming stays, and the other hotel replied promptly. Only Novotel Brussels Airport did not respond. There was also a booking issue where I was told that my two children were not included in the reservation, even though the booking was made through Trip.com’s automated system and full payment had already been completed. The receptionist told me they cant do anything since I came late. But I showed them my email via the trip.com link and they said that was not their email address. So Is the management or your staffs not doing a good homework professionally? To make matters worse, I accidentally left my mobile phone at the hotel and only realized it half a day later. When I called the hotel, I was told to send an email. I emailed twice, yet I still have not received any reply. It is very frustrating when phone assistance is unhelpful and emails are simply ignored. Overall, I felt unsupported and unsure where to seek help due to the lack of response and assistance. This experience does not meet the standards I have come to expect from Novotel. I sincerely hope Novotel Brussels Airport will improve its communication and customer service.

This is a brand new property. The room was nice. We had dinner in the restaurant and the steak was pretty good! This hotel has growing pains. The hotel shuttle never came to pick us up at the airport despite making two calls to the hotel. They said it was due to road construction. BS, I had just driven a rental car from the hotel to the airport. I had to spend $20 on a 5km taxi ride. The next morning the shuttle left the hotel at 7:00 a.m. and was not going to make another run until 8:30 despite a schedule of running every half hour. Unacceptable. So for a very short stay, and that's what this hotel's purpose is, it did not meet our expectations at all. For a major hotel chain, this is well below expectations despite a nice room and a respectable restaurant.

The hotel is quite far from the city, but the train station is only about a 10-minute walk from the hotel. However, the transportation costs for commuting back and forth to the city add up quickly, so that is something to keep in mind. The rooms are spacious and comfortable. However, the shower floor is very slippery, so extra caution is needed. It is a large hotel with many travelers, so breakfast can get very busy. I would recommend going down around 7–8 AM; otherwise, it may be difficult to find enough food or even a place to sit.

The hotel is in a great location, the rooms are as expected, and it has its own garage. The breakfast was quite good. If you're driving, be sure to ask the hotel for directions within the city, as it's located in a no-car zone.

While the hotel facilities are a bit dated, they are very practical, catering more to business travelers with no excessive, ornate decorations. The original room design lacked enough power outlets, so they thoughtfully added more on one side of the bed, which I appreciate. The bed was not only the firmest I've experienced on this European trip, but the single bed was also quite wide. The bedside light switches were conveniently located and user-friendly. You can see the terminal right from the window, making it perfect for early morning flights.

I'm very happy with our stay at the Brussels airport Park Inn by Radisson that smelled nice, easy access to a nice reception lobby that is next to guests restaurant with a garden view that is so peaceful and beautiful. Marius, the kind chief concierge officer, received us kindly, provided us with our requests, an accessibility room for my sister, handicapped shower room seat, and an immediate response to everything the hotel could provide. All concierge services are available as soon as we request. I will come back to this hotel happily. My best compliments to all the staff of Park Inn by Radisson Brussels Airport. Norlita Uriarte New York, NY 10028 USA s, dining , and all concierge services

perfect placee best buffet breakfast♥️♥️♥️♥️♥️

Good value accommodation with the added bonus of a small kitchenette. Very clean and good gym and complimentary laundry facilities. The only comment is it's about a 10 min walk from the nearby Diegem train station which is not easy to manage with luggage in the rain. Better if you have your own vehicle or are coming directly from the airport. Bus stop to avd from the airport nearby but again the bus stops don't have shelter so not ideal waiting for the bus or alighting from a bus and making your way to the hotel. Limited gluten free offering.

Lovely hotel in a great location for walking to all the main sights. Staff really helpful and friendly and let us know about a light show that night for the university 600th anniversary celebration - really enjoyed it! Breakfast was amazing!! Definitely worth the 25 euros. The buffet includes everything you could possibly want plus some extras like interesting yoghurt toppings and mini pancakes! Lovely grounds - too cold to enjoy unfortunately. Very clean and quiet room with huge bed so slept really well. Definitely recommended staying here!

This stay was absolutely perfect, a solid five-star rating for the hotel service! From the moment I stepped in, the front desk staff greeted me with genuine smiles. Whether it was the prompt response to my late-night requests from the front desk or the consistent warmth and attentiveness of the service staff, I felt truly valued and respected. The service here isn't just routine politeness; it's caring with a personal touch. I will definitely choose this hotel again for my next trip!