The hotel is exceptionally clean, and the room size is suitable for three guests. The overall atmosphere is very pleasant, with a welcoming ambiance throughout the property. The staff are friendly, professional, and highly attentive. The rooftop pool offers a wonderful setting with a great view, and the food is excellent—particularly the dinner served at the rooftop restaurant. Overall, the hotel offers very good value for money considering the quality of service and facilities.
The owner’s own house was changed, Sri Lanka’s local tyrant, two Land Rover. At the top of the mountain, the top floor bar is really view360. The only problem is that the curtains of the roller blinds are almost shaded. Chef is super good! ! ! Chef is super good! ! ! To be honest, the room is just like that. There is not much room for it. Kandy has a good choice for one to two nights. The chef is super, Md can't help but mention it! The pool is good, but it is too cold to get into the water.
The hotel is located in Kandy City, within walking distance of the Buddha Tooth Temple, Kandy Lake and the train station. Although the hotel is small, it is very elegant, quiet and well equipped. The two beautiful women in the front hall of the hotel smiled warmly and warmly. The manager was responsive and sent tea before leaving!
The photo was taken from the window of the room.
We had such a great time staying at The Summit. The staff are friendly and helpful, they made us feel at home. We had dinner on the rooftop and it was such a lovely experience. The surrounding is peaceful and quiet. The room is clean and spacious. The view is just gorgeous.
Hotel near Nuwara Eliya City Center,Nuwara Eliya100% of visitors choose this area
DDhruv2025.09.08
Room is spacious, have all amenities and toiletries (just missing the slippers). It have heater instead of air conditioner as there is mostly cold here. Centralized control system is a plus. Washroom is comparatively much smaller and just the basic size.
Cons: The main thing was the management which was poor and mostly looked after only locals as we came to know by our driver. At check in the room key didn't worked 3 time and they have to call some technical guy to resolve the issue which was actually the issue in room door, still they gave us the same room. When we go to food court for breakfast in morning, it was only 4 set items only which also they decide they want to give or not. For every request it was a no even when we are willing to pay extra for the same. For the meal we had we asked extra sambhar they deny they can't give. We asked for sandwich or any breads which was also unavailable. But after sometime, they give sandwich to some other persons. When we confronted them, they told it is in different meal, we asked to give only sandwich they outright denied, when we said give meal they say come after 11. After complaining and telling at the reception his response was mostly defending and at last only told you can discuss with senior manager. It was our time to leave the city as per our itinerary so we left the place as it is.
Hotel near Nuwara Eliya City Center,Nuwara Eliya100% of visitors choose this area
GGoenka2025.08.30
nice location, room was fine too. service was good. easy to go around as it was not far from most of the tourist places. breakfast was reasonable and stay was very accommodative. they had multiple hotel around the same location and this one was one of the nicest one. we had good time. may be little overpriced
Hotel near Nuwara Eliya City Center,Nuwara Eliya100% of visitors choose this area
AAnonymous User2025.08.06
The location is perfect, clean and hot water that warms your body firmly. Staff are also friendly.
The room key is difficult to close. However, there was no problem for me because any staff would respond well if they were in trouble.
There is also a heating facility in the room, but it only warms up slowly and I can't get out of the futon at night with a heat tech. Long sleeves for winter are essential even in midsummer.
Hotel near Kandy Lake Front,Kandy83.3% of visitors choose this area
GGuest User2025.03.25
Stay for three nights. The hotel is heritage not recommended for a person who is afraid things stay alone. The location is perfect at the front gate of the temple of tooth relics. However, one male GSA do not respond well as I told him that the telephine is broken, the fridge inside is very hot and the light in the toilet is broken so many times. Until I checked out the telephine is still broken, the fridge inside is still very hot. But the light is fixed by an electrician who was recommended by male maid not GSA.
The old five-star hotel is located on the Mahaweli River, the mother river of Sri Lanka. It is a must-have hotel for Kandy people to get married. The British service standard is very good. Compared with other Sri Lankan hotels, the check-in and check-out are very fast. The software service makes up for the old facilities deficiencies, it is recommended
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I recently had the pleasure of staying at this wonderful location and I must say, it was a nice place with outstanding scenery. If you enjoy a mountainous vibe, this is definitely one of the best spots to visit. The food was quite good, and the garden was absolutely beautiful. I especially appreciated Mr. Yoga, who guided us through the gardens and provided excellent support. One thing to keep in mind is that there are no elevators (only stairs). We stayed on the third floor and while the view was lovely, we did encounter some mosquitoes inside the room.
The best location close to the temple and to the show. The staff was very nice and help us with everything. The room is beautiful that let us feel the vibe of Sri Lanka. Recommend.
GGuest UserThe Good
The standout feature of The Coffee Bungalow is undoubtedly its staff, particularly Adrian, who went above and beyond to ensure our stay was enjoyable. Everyone we encountered was attentive and genuinely warm, making us feel well cared for. The food was another highlight—delicious and thoughtfully prepared. A particularly nice touch was when they packed us a complimentary to-go lunch for our train journey out of Kandy, which was a pleasant and unexpected gesture.
The Bad
The lack of air conditioning was a notable downside, especially given Kandy’s humidity. While the property has a charming colonial feel, the absence of a solid door between the bedroom and bathroom was an odd design choice. Although the toilet and shower do have louvered doors, privacy is somewhat compromised. Another issue was the challenging entry system—we found ourselves locked out one night, which was frustrating and inconvenient.
The Ugly
Unfortunately, the biggest drawback was the ant problem. While some level of bugs is to be expected in a tropical setting, the sheer number of ants, particularly in the bathroom but also in the bedroom, was hard to ignore. It definitely impacted our overall comfort.
Overall, The Coffee Bungalow has a lot of charm and some truly wonderful hospitality, but there are a few quirks and inconveniences that might not suit every traveler. If you’re prepared for a bit of rustic charm and can handle the lack of AC and privacy, the warm service and great food may make up for the downsides.
I had a wonderful stay at this hotel. The rooms were clean and comfortable, and the staff was very friendly and helpful. Breakfast was delicious, and the location was perfect for exploring the city. I would definitely stay here again and recommend it to others.
Staff were wonderful, so helpful and took time to help me plan a full day as I only had one day in Kandy. They also gave me suggestions for my trip after Kandy also. The gym was fantastic to have and the pool. Kettle and fridge in the rooms. Located very near to the city Centre of Kandy. Really worth the reasonable price! Really personal touch…much appreciated! Would totally recommend!
We really loved our stay with Sigiria. Hotel allows you to use it's facilities before and after check in/out. Rooms are big and comfortable. Pool is very pictersque and location is perfect for walking around the area. Breakfast is nice, dinner just good.
Nestled amidst Sri Lanka's lush jungle landscape, Heritance Kandalama offers an unparalleled retreat that seamlessly integrates with its natural surroundings. From the moment we arrived, the reception staff provided a warm and professional welcome, setting the tone for an exceptional stay. The hotel's architectural design, a masterpiece by Geoffrey Bawa, is both innovative and environmentally conscious, blending modern luxury with the beauty of the natural environment. Our room featured panoramic views of the Kandalama Reservoir, allowing us to wake up to the serene sights and sounds of nature. The property boasts three distinct swimming pools, including an infinity pool that appears to merge with the lake, offering breathtaking vistas. Dining at Heritance Kandalama is a culinary delight. The Kanchana Restaurant offers an extensive buffet with a variety of Sri Lankan and international dishes, all while providing panoramic views of the surrounding landscape. Throughout our stay, the staff consistently demonstrated attentiveness and professionalism, ensuring that every aspect of our visit was comfortable and memorable. Heritance Kandalama is more than just a hotel; it's an experience that celebrates the harmony between luxury and nature.
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