Hotels With Breakfast in North Sumatra, Indonesia

Clean room but tired. Bathroom might benefit from better cleaning. Nice bed and cold air con. Minibar and snack are not refilled so may wish to take photo when you get in to avoid potential issues. Hotel very popular with families and conference, so expect very crowded lifts (hence delay) and noise in the corridor. Hint of smoke which might have permeated from ducting from other floor(s) at one juncture but not problematic.

Are we sure this is a 5 star hotel? Service was good, staff are friendly. Location is ok. Rooms need a bit of maintenance. The air con is TOO loud, particularly noticeable at night. No earplugs, no sleep! And connecting rooms are a nightmare if your neighbour wants to be loud all night. With so many rooms why would they allocate adjoining before normal? We had to change room after the first night. Hotel is OK overall

When I arrived in Medan for the first time, I chose Kama in the Chinese District on the first day. After getting familiar with the environment near the hotel, I chose a hotel in this different area on the second day and visited a famous durian shop nearby. The hotel room is spacious, the bed is clean, and the breakfast is good. However, I am not very satisfied with the surrounding environment of the hotel and the traffic jam is serious.

We had a pleasant stay overall. The room was very clean, though a bit small for the price. The staff were friendly and helpful. Breakfast had a good variety, and the rooftop café was a nice place to relax, although the food and drinks were a bit overpriced. The resort layout feels a bit compact since it’s built on terraced land. One thing we missed was the cozy, local village vibe that Tuk Tuk is known for—the atmosphere here felt a bit more generic. Still, considering the limited similar-level options in Tuk Tuk, this resort is a decent choice and I’d consider staying here again.

1st time staying there.. Like the location.. near to Berastagi Supermarket and eatery. Security was top notch. Love the Blue Bird taxi standby .... Front desk is very professional.. Cleanliness of Housekeeping is good and efficient Facility is decent, room for improvement on keeping and maintain the place... Only upset during the stay was the restaurant... Service not top notch to brand name.. Opted for the pre dawn / Sahur breakfast... Very much disappointment on selection, quantity and quality. Top up very late.. n the egg station.. need to let the staff go for training..

The Hotel itself was lovely and a spacious room. However they post all over the hotel about the massages they offer and how professional they are. The service was horrible! It’s an in-room massage, and a bit expensive for Indonesia prices. They masseuses were texting the whole time, one hand massages while the phone is between your legs with them texting, or one handed back massage. When you looked at them, they tried to hide the phone. I’m very sensitive and I had to ask the lady 6 times to go softer, because every time she finished her texting she would go back to the original pressure which really hurt me. After our body scrub, they left the room a mess and we had to clean up. We asked for more towels to clean and we had to wait 40min, until I went down to reception again to re-ask. We complained to the hotel but all they could say was ‘we will talk to them’. I’m sorry but it doesn’t help how we feel and it ruined our night.

Well received on our arrival. Registration completed in good time. Upset with the up and down staircases from lobby to rooms. Unfriendly to old and handicapped folks. Overall graded at 4/5.

Love the cleanliness, design and the view tha tis facing mountains and lakes in Parapat. No gojek or grabfood available nearby. So we need to order food from the hotel. Price for food is reasonable and quite tasty. But we recommend you to buy your own snacks/foods before check in. Staff is realy helpful and answer all our queries swiftly. We had a bunch of wet clothes and they offered to use the hotel’s laundry. Shower is not strong enough but that’s okay. A bit sad that iron is not provided.

Pleasant Stay with Great Location, But Room Needs Some Improvements The hotel is in a strategic location — very easy to access shopping malls and local attractions such as Jalan Semarang (great street food!), the train station to Kualanamu Airport. The lobby is cozy, and the front desk staff are welcoming and fluent in English, which made the check-in process smooth and comfortable. Breakfast was enjoyable, with a variety of local dishes such as lontong sayur, porridge, local snacks, toast, and a limited salad bar. There’s also a coffee machine available. I really appreciated the beautiful hotel corridors — has different wallpaper colors and soft carpets, which create a pleasant and inviting atmosphere. However, the room itself could use some upgrades. The furniture, especially the wardrobe, felt damp and outdated. The mattress was saggy and uncomfortable, and the standing shower flooded easily during use. It would also be helpful to have a proper dressing table or at least a magnifying mirror in the bathroom. The lighting in the room was too dim for makeup or grooming. Overall, it’s a convenient and welcoming place to stay, but a few updates in the rooms would greatly enhance the experience.

Weekend rate is expensive compared with weekdays. Unfortunately there is no swimming pool or gym. Suitable for travellers who wants convenient around the city. For the price - yes i will return to the hotel again. Thumbs up.