The car ran fine despite having 68,000 miles on the odometer. Customers waited about 20 minutes for the rental car shuttle bus in 100 degree heat. The line at the Budget rental counter was quite long despite a reasonable number of check-in personnel. The real disappointment was the lack of an E-Z Pass despite asking for one at the counter. I am waiting for E-Z Pass charges plus late fees. I spoke to the Budget customer service agent when returning the car. She indicated there was nothing she could do.