Some time ago, the whole family went to Malaysia to play, the car rental experience was superb, and we must give this car rental 5 stars! Our family of six rented a Nissan Serena. The car rental procedures were super convenient. It took less than 20 minutes to get it. We also rented a toll ETC and saved MYR 30 at the KK convenience store opposite. It takes 5 minutes to walk from the rental car to the parking lot to pick up the car. The car is brand new, the mileage is only a few thousand kilometers, and the car is spotless. It is especially easy to drive.
I didn't expect the third day, the car was hit by a retrograde motorcycle. At that time, I contacted the car dealership for the first time, and they quickly gave a solution. We went to the nearby police station to report the case and got police report. During this period, the employees of the car dealership have been answering questions online, patiently informing the process, and being in a foreign country, but in a very practical heart.
The return of the car was also very smooth. The staff waited at the return point early, took pictures, went through the procedures, and completed all in 15 minutes. The follow-up police station issued the final report, and they sent people to urge it again and again. We bought full insurance and got the full payment immediately after we got the report. Throughout the process, the staff was professional and friendly, and there was no obstacle to Chinese communication throughout the whole process. His car is new and the price is the lowest in the whole network. Next time I go to Malaysia, I will definitely find them to rent a car!