Car was in overall clean condition, a little bit dusty on the outside. Understood that it was a last minute wipe down but overall acceptable. It was dirty persay.
Soya was helpful althought he spoke minimal english and I spoke minimal mandarin or japanese. The process was easy and straight forward, just prepare your passport and international driving license and you are good to go!
Make sure to book their ETC card for ease of traveling outside of Tokyo!
The Nbox was very fuel efficient and lovely to drive. Fuel in Japan in expensive and fuel efficiency is what we needed. The car although 660cc it was enough for Japanese roads.
Would definitely rent a car with them again!