The hotel has a very convenient location, right near the bus stop. There are many restaurants and shops nearby, offering a wide range of dining and shopping options. The front desk staff are friendly and provide a lot of information; the breakfast is plentiful and highly recommended!
The hotel is right next to the 'One Glance, Three Countries' spot, which is a bit far from the Grand Waterfall. The Grand Waterfall is very close to the airport, so if you're short on time, going back and forth would be very inconvenient. The hotel offers food at any time, which is incredibly convenient!
Our stay at this hotel was far from satisfactory. Upon arrival, the staff claimed we hadn’t paid for our stay, despite presenting both the Trip.com invoice and credit card statement. Thankfully, Trip.com’s customer service responded quickly to resolve the issue, but we were still hassled until the morning.
The rooms lacked basic amenities and were uncomfortably humid with mold. There was no complimentary water provided, which was inconvenient. The food at the hotel was overpriced and did not meet expectations in terms of quality.
Overall, this experience fell short of what we expected.
We arrived at night according to the navigation guidelines. All the way to the black light, I thought I went to the wilderness. The hotel is very wonderful. The room can only accommodate 2 people. The children over 3 years old will have to pay 60 yuan for the room. The half-day price is almost noisy and the final price is 40 dollars. The room decoration design is very simple, almost no decoration. The toilet door is facing the bed, the room on the first floor is simpler, two small beds of one meter wide, no carpet. In China, it is completely incompatible with the five-star standard.
Great hotel with good on-site facilities. The rooftop bar and pool were a favourite. Has a restaurant, Cafe and inside bar. Rooms are spacious with private balconies facing lush greenery. Very helpful staff.
The hotel is seriously run down in terms of maintenance. The spa is only open five hours a day, and it's difficult to get appointments for the number of hotel guests. If we book at 3:00 PM, we can't get in until 4:00 PM because it takes an hour to fill the whirlpool, and the staff doesn't arrive until 3:00 PM. The restaurant isn't open at night, so you have to go to the hotel next door for dinner, about 150 meters away at night and on the highway.
The best thing about the hotel is the restaurant service and the attentive service.
Only the location and view are worth it. The room is very old and peeling. The balcony door is also difficult to open. The breakfast is also average except for more breads. There is nothing to eat. It ended after 10 o'clock. The quality of breakfast has plummeted after Melia took over. Swimming in the pool and taking pictures are OK. If you stay in the hotel, you can only buy a park day ticket and use it until the day of departure. When buying tickets at the window, they said that you can stay at Melia. It is very convenient to enter the park, especially it is very close to the meeting point for rushing waterfalls. You can open the door and buy tickets directly for the first morning class. There are not many people. If you go to the city, the hotel can book a chartered car for 70 US dollars. No matter how many places you go, you will be followed and waited. If there are many people, it is OK. If you have dinner in the restaurant, you need to reserve a seat in advance. The lobby bar has fast food from morning to night. As for drinking water, there are two bottles every day. If it is not enough, you can ask for more. It takes about 15 minutes to get to the airport. It is relatively close. You can book a car from the hotel. The room price was cheaper on the day of check-in than when booking
Located in a dense forest, the environment is beautiful and elegant. The reason for the high humidity may be that the hotel is an all-wooden structure with a sense of age and the facilities are a bit older.
Very Good
101 reviews
8.7/10
Price from
BRL 1,386
per night
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9.0/10
Great
AAtantOur stay at this hotel was far from satisfactory. Upon arrival, the staff claimed we hadn’t paid for our stay, despite presenting both the Trip.com invoice and credit card statement. Thankfully, Trip.com’s customer service responded quickly to resolve the issue, but we were still hassled until the morning.
The rooms lacked basic amenities and were uncomfortably humid with mold. There was no complimentary water provided, which was inconvenient. The food at the hotel was overpriced and did not meet expectations in terms of quality.
Overall, this experience fell short of what we expected.
GGuest UserGreat hotel with good on-site facilities. The rooftop bar and pool were a favourite. Has a restaurant, Cafe and inside bar. Rooms are spacious with private balconies facing lush greenery. Very helpful staff.
GGuest UserThe hotel is seriously run down in terms of maintenance. The spa is only open five hours a day, and it's difficult to get appointments for the number of hotel guests. If we book at 3:00 PM, we can't get in until 4:00 PM because it takes an hour to fill the whirlpool, and the staff doesn't arrive until 3:00 PM. The restaurant isn't open at night, so you have to go to the hotel next door for dinner, about 150 meters away at night and on the highway.
The best thing about the hotel is the restaurant service and the attentive service.
CCan**The hotel has a very convenient location, right near the bus stop. There are many restaurants and shops nearby, offering a wide range of dining and shopping options. The front desk staff are friendly and provide a lot of information; the breakfast is plentiful and highly recommended!
GGuest UserThe hotel room was comfortable and clean with all the basic amenities. The staff had a good service attitude and were very helpful. It is a nice place to stay for a short visit or stopover.
AAnonymous UserOnly the location and view are worth it. The room is very old and peeling. The balcony door is also difficult to open. The breakfast is also average except for more breads. There is nothing to eat. It ended after 10 o'clock. The quality of breakfast has plummeted after Melia took over. Swimming in the pool and taking pictures are OK. If you stay in the hotel, you can only buy a park day ticket and use it until the day of departure. When buying tickets at the window, they said that you can stay at Melia. It is very convenient to enter the park, especially it is very close to the meeting point for rushing waterfalls. You can open the door and buy tickets directly for the first morning class. There are not many people. If you go to the city, the hotel can book a chartered car for 70 US dollars. No matter how many places you go, you will be followed and waited. If there are many people, it is OK. If you have dinner in the restaurant, you need to reserve a seat in advance. The lobby bar has fast food from morning to night. As for drinking water, there are two bottles every day. If it is not enough, you can ask for more. It takes about 15 minutes to get to the airport. It is relatively close. You can book a car from the hotel. The room price was cheaper on the day of check-in than when booking
55352****The hotel is right next to the 'One Glance, Three Countries' spot, which is a bit far from the Grand Waterfall. The Grand Waterfall is very close to the airport, so if you're short on time, going back and forth would be very inconvenient. The hotel offers food at any time, which is incredibly convenient!
GGuest UserExcellent Hotel, beautiful place, views, installation, the attention is also excellent, from reception, mucamas, snack and stayed... all
Very friendly and pleasant, the rich and varied breakfast,the restaurant with its shows very good,acceptable and good weather, would certainly return....ameee
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