Fantastic place for short and long stays with central location, walking distance from everything. The rooms are spacious, fully equipped and sparkling clean. Very friendly and welcoming staff and their breakfast is decent with huge variety of food and drinks.
Loved everything about it in particular the spotless bedsheets.The hotel is clean and beautiful designed with Arabic touches. The room was huge , the floor of the room was covered completely by carpet , a small window is present and a big bed. Daily cleaning is done. There is a river in-front of the hotel which is a plus. Toilet has good size and is super clean.
Location is good , very close to the airport and you would roughly need 20 minutes to reach the center by taxi. Close by there is small mall and loads of restaurants across the corner.
Old town is far from the hotel. Depending on traffic maybe roughly 20 to 25 minutes. Taxis cost like 20 KM one way.
I saw two restaurants, one up for breakfast & the second located on the ground floor facing the river.
You have a beautiful river In front of the hotel. I use to sit and do my readings every morning. Breakfast fantastic. Gym & swimming pool & the spa are all up to date and excellent.
My best part was the room, the bed, the bedsheets and pillow. Super super clean . I stayed in 4 top luxurious hotels in Bosnia but Malak’s cleanliness is the top. Unfortunately the hotel will not provide you with iron but they do have laundry services.
Customer service is just acceptable. Above all what was important to me personally “the room that gave me the feeling I’m at home” . Highly recommend you to book the hotel you won’t regret it.
The original hotel was oversold, so we decided to stay there at the last minute. It was better than expected. The hotel is old and the location is a little off, but Sarajevo is not big, and there are parking lots available in the city center. There is a tram station nearby to the city center. The hotel has a parking garage for 10 euros per night, and there are also free public parking spaces nearby.
The sauna and heated swimming pool that guests can use for free are great. The sauna is shared by men and women. There were few people on weekdays during our stay, but many people on weekends.
The breakfast is average, and there are many halal foods.
The room facilities are old, but the bathroom area is quite large, and many towels are provided. Free bottled water is available.
There is no food nearby, so it is recommended to have a good dinner in the city center before returning to the hotel.
Accor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
Neum is the only seaside city in Bosnia and Herzegovina, with a coastline of only 24 kilometers. A large number of domestic and foreign tourists go on vacation by themselves. Due to the large number of rooms and the large number of guests, the parking space is very tight. There is an infinity swimming pool on the top floor of the hotel, which is free for guests to use, and each person is allocated a bracelet, and foreigners are charged. There is also a large swimming pool on the 3rd floor. Level B has direct access to the beach. The rooms are spacious with sea view balconies. There are many kinds of breakfast, very satisfied.
난생 처음 half board란 걸 미리 예약하고 갔는데, 결론부터 말하면 저녁식사는 기대했던 것에 비해 실망이 컸고, 아침식사는 훌륭했습니다.
저녁식사가 부페식으로 진행된 탓인지 고급 호텔에서의 식사와는 거리가 멀었고 물이외에는 어떤 음료도 제공되지 않았습니다. 커피나 주류를 구입하는 것도 불가능했습니다.
아침식사는 아주 좋았습니다. 음식 종류도 많았고 하나 하나가 다 맛있었습니다.
Stayed one night in Bosnia and Herzegovina. It was a good experience to stay here after a long journey. The hotel was clean. The breakfast was limited to Western style, which was bread, cheese, milk and cereal. It was definitely not comparable to Chinese breakfast. It was OK.
This is the hotel with the best experience in the whole stay.
There are more western food options for breakfast, which matches its star rating. You can eat stir-fried vegetables in the hotel in the morning. It seems that this is the only one in this trip.
For this reason, I still give it a full score.
The hotel is conveniently located close to the highway; at the same time, about 5 minutes walk from the ancient street bridge in Mostar, the location is excellent; the breakfast is very rich and delicious, especially the fried chicken and fried eggplant box, which is a feature; the restaurant staff service attitude is very good, very friendly to us;
The family room we booked has a large space and comfortable beds. The only downside is that it is a bit cold and needs to be covered with a quilt;
The view of the hotel is great. At night, you can see the lights of the ancient city. During the day, you can overlook the Neretwa River Valley. From the early morning clouds to the blue sky and white clouds in the morning, the scenery is pleasant!
Highly recommend friends who come to Mostar for free travel, come and stay! Very nice hotel!
Very Good
44 reviews
8.7/10
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9.1/10
Great
MMs. TRAVELLERLoved everything about it in particular the spotless bedsheets.The hotel is clean and beautiful designed with Arabic touches. The room was huge , the floor of the room was covered completely by carpet , a small window is present and a big bed. Daily cleaning is done. There is a river in-front of the hotel which is a plus. Toilet has good size and is super clean.
Location is good , very close to the airport and you would roughly need 20 minutes to reach the center by taxi. Close by there is small mall and loads of restaurants across the corner.
Old town is far from the hotel. Depending on traffic maybe roughly 20 to 25 minutes. Taxis cost like 20 KM one way.
I saw two restaurants, one up for breakfast & the second located on the ground floor facing the river.
You have a beautiful river In front of the hotel. I use to sit and do my readings every morning. Breakfast fantastic. Gym & swimming pool & the spa are all up to date and excellent.
My best part was the room, the bed, the bedsheets and pillow. Super super clean . I stayed in 4 top luxurious hotels in Bosnia but Malak’s cleanliness is the top. Unfortunately the hotel will not provide you with iron but they do have laundry services.
Customer service is just acceptable. Above all what was important to me personally “the room that gave me the feeling I’m at home” . Highly recommend you to book the hotel you won’t regret it.
HHafsah MatarFantastic place for short and long stays with central location, walking distance from everything. The rooms are spacious, fully equipped and sparkling clean. Very friendly and welcoming staff and their breakfast is decent with huge variety of food and drinks.
AAnonymous UserAlmost impeccable, it is a good choice in Sarajevo, comfortable and spacious, rich and delicious breakfast, which is the guarantee of a perfect journey.
It would be perfect if there is a bathtub.
IISMAILThe hotel is generally clean, safe and very suitable for a comfortable holiday. The breakfast menu is quite good. Eating at the hotel restaurant is not expensive. All these are the positive aspects of the hotel.
However, they keep your passport hostage at the reception and do not want to give it to you until you leave the hotel. I have no idea how they can cover any damage to the passport. and actually a great irresponsibility for the hotel. But they don't even care. Finally, it is very absurd that they ask for a fee at check-out for the water in the room.
GGuest UserThe original hotel was oversold, so we decided to stay there at the last minute. It was better than expected. The hotel is old and the location is a little off, but Sarajevo is not big, and there are parking lots available in the city center. There is a tram station nearby to the city center. The hotel has a parking garage for 10 euros per night, and there are also free public parking spaces nearby.
The sauna and heated swimming pool that guests can use for free are great. The sauna is shared by men and women. There were few people on weekdays during our stay, but many people on weekends.
The breakfast is average, and there are many halal foods.
The room facilities are old, but the bathroom area is quite large, and many towels are provided. Free bottled water is available.
There is no food nearby, so it is recommended to have a good dinner in the city center before returning to the hotel.
KkurskAccor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
FfeiferThe service staff had a bad attitude and discriminated against Chinese people. They maliciously made things difficult for us by not arranging the room type we had agreed on in advance and tried to make us pay extra to upgrade.
KKengutoudewangStayed one night in Bosnia and Herzegovina. It was a good experience to stay here after a long journey. The hotel was clean. The breakfast was limited to Western style, which was bread, cheese, milk and cereal. It was definitely not comparable to Chinese breakfast. It was OK.
GGuest UserThe hotel is very good. The front desk is very considerate. The taxi service is very convenient.
Hygiene: clean
Facilities: Everything you need is there, even slippers
Environment: Larger than other hotels of the same level in Europe
Service: Needless to say, it’s so attentive.
涵涵子子子Location: It is in the pedestrian street of the old city, the location is particularly good, you can walk to any place in the ancient city you think of in 3 minutes, 200 meters from the corner of Latin Bridge, 250 meters from the fountain, and the mosque is visible to the naked eye. Next to the downstairs is a bistro and a Chinese restaurant, and there are many Internet celebrity restaurants nearby.
Hotel service: Objectively speaking, the hotel is very cost-effective, and it feels better than the express hotel. The rooms are spacious and clean. The heating and hot water are especially sufficient in winter. The hotel has breakfast every day, which is very punctual.
It should be emphasized that all the service staff in the hotel are super nice! ! ! Especially the blonde aunt at the front desk, she really smiles every day, and she cares about where you go and try to help everything you want. ❤️
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