The hotel is generally clean, safe and very suitable for a comfortable holiday. The breakfast menu is quite good. Eating at the hotel restaurant is not expensive. All these are the positive aspects of the hotel.
However, they keep your passport hostage at the reception and do not want to give it to you until you leave the hotel. I have no idea how they can cover any damage to the passport. and actually a great irresponsibility for the hotel. But they don't even care. Finally, it is very absurd that they ask for a fee at check-out for the water in the room.
The hotel is conveniently located close to the highway; at the same time, about 5 minutes walk from the ancient street bridge in Mostar, the location is excellent; the breakfast is very rich and delicious, especially the fried chicken and fried eggplant box, which is a feature; the restaurant staff service attitude is very good, very friendly to us;
The family room we booked has a large space and comfortable beds. The only downside is that it is a bit cold and needs to be covered with a quilt;
The view of the hotel is great. At night, you can see the lights of the ancient city. During the day, you can overlook the Neretwa River Valley. From the early morning clouds to the blue sky and white clouds in the morning, the scenery is pleasant!
Highly recommend friends who come to Mostar for free travel, come and stay! Very nice hotel!
I am very satisfied. The hotel is clean, the room is great, the bed is comfortable. I have no words. The staff is very friendly. They even packed my meal when I left.
5☆☆☆☆☆
Well done 👏
And thanks to everyone.
Stayed one night in Bosnia and Herzegovina. It was a good experience to stay here after a long journey. The hotel was clean. The breakfast was limited to Western style, which was bread, cheese, milk and cereal. It was definitely not comparable to Chinese breakfast. It was OK.
I didn't look carefully and was misled by the Chinese name, thinking it was the Regent Hotel... It's really close to the airport and very convenient. This hotel was the first hotel to catch a flight. The hotel's breakfast has a lot of varieties and tastes good. It's just that the hotel is a bit deserted
The room is big enough, the big bed is very comfortable, there is breakfast, the handsome guy at the front desk service is good, the room is very clean
Accor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
The room is large and clean, the breakfast is rich, the price/performance ratio is very high, the front desk service is also quite thoughtful, and it is a hotel worth staying in, but the hotel's geographical location is a certain distance from the scenic spot.
The location of this hotel is not bad. It takes 4 minutes to walk to the Eternal Flame and 10 minutes to walk to the East-West Cultural Line. The room is also quite big and quiet in a busy place. The breakfast seems average, but it is actually very filling and there are many choices. Overall it is good. But I found a circle of hair from the previous guest in the bathroom. I booked two rooms in total. The double room for my parents only had a bottle of water on the first day of check-in. My room was single and there was no water when I checked in. I asked the cleaning lady for a bottle of water when I was going out the next day. Her reply was: We have no water today, just drink tap water 😿. This is not a problem with water, but a sense of service! The trash can in my parents' room has all the trash from the previous guest!
The hotel was nice, the bedroom was nice and very clean.
But the amenities were quite basic for a 5 stars hotel, the swimming pool/spa area was very poorly managed with staff not paying much attention and parts closed and quite poor quality.
Overall it was a good stay but it could be easily improved.
Very Good
68 reviews
8.7/10
Price from
£75
per night
Check Availability
See All Hotels With Gym in Federation of Bosnia and Herzegovina
Travelers Reviews of Federation of Bosnia and Herzegovina Hotels
See all
9.1/10
Great
GGuest UserI didn't look carefully and was misled by the Chinese name, thinking it was the Regent Hotel... It's really close to the airport and very convenient. This hotel was the first hotel to catch a flight. The hotel's breakfast has a lot of varieties and tastes good. It's just that the hotel is a bit deserted
GGuest UserThe location of this hotel is not bad. It takes 4 minutes to walk to the Eternal Flame and 10 minutes to walk to the East-West Cultural Line. The room is also quite big and quiet in a busy place. The breakfast seems average, but it is actually very filling and there are many choices. Overall it is good. But I found a circle of hair from the previous guest in the bathroom. I booked two rooms in total. The double room for my parents only had a bottle of water on the first day of check-in. My room was single and there was no water when I checked in. I asked the cleaning lady for a bottle of water when I was going out the next day. Her reply was: We have no water today, just drink tap water 😿. This is not a problem with water, but a sense of service! The trash can in my parents' room has all the trash from the previous guest!
GGuest UserThe view from the window is really nice, and the room is also nice, but it is really not worth the price. The breakfast is basically at the level of the All Seasons. The service is not up to par with Swissotel.
IISMAILThe hotel is generally clean, safe and very suitable for a comfortable holiday. The breakfast menu is quite good. Eating at the hotel restaurant is not expensive. All these are the positive aspects of the hotel.
However, they keep your passport hostage at the reception and do not want to give it to you until you leave the hotel. I have no idea how they can cover any damage to the passport. and actually a great irresponsibility for the hotel. But they don't even care. Finally, it is very absurd that they ask for a fee at check-out for the water in the room.
GGuest UserThe hotel has a good environment and a superior geographical location. The front desk reception service is warm and thoughtful, the room cleaning is timely and efficient, the staff are very dedicated and can handle problems in a timely manner, and put themselves in the shoes of the guests. It was a very satisfactory stay experience. I felt the warmth of home in this hotel, the beds are comfortable, the supplies are thoughtful, and the service is meticulous. It is an ideal place to stay for business trips and travel.
KkurskAccor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
JJesusMThe hotel was nice, the bedroom was nice and very clean.
But the amenities were quite basic for a 5 stars hotel, the swimming pool/spa area was very poorly managed with staff not paying much attention and parts closed and quite poor quality.
Overall it was a good stay but it could be easily improved.
NNatasha SheshaThe hotel is approximately 30 minutes outside of Sarajevo. For those seeking a relaxing and enjoyable experience, this resort offers a great alternative to typical city hotels. The staff are super friendly, the food was good, and the view is breathtaking. Highly recommended
KKengutoudewangStayed one night in Bosnia and Herzegovina. It was a good experience to stay here after a long journey. The hotel was clean. The breakfast was limited to Western style, which was bread, cheese, milk and cereal. It was definitely not comparable to Chinese breakfast. It was OK.
GGuest UserThe hotel is very good. The front desk is very considerate. The taxi service is very convenient.
Hygiene: clean
Facilities: Everything you need is there, even slippers
Environment: Larger than other hotels of the same level in Europe
Service: Needless to say, it’s so attentive.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.