Hotels With Gym in Special Capital Region of Jakarta, Indonesia

While our overall stay at Oakwood Jakarta was enjoyable, the lack of a warm welcome was disappointing. The receptionist working between 8-9 PM on October 17th, 2024, wasn’t friendly or smiling, which left us with a poor first impression. She also didn’t provide any information about the hotel’s facilities – we weren’t told how to access the pool, the restaurants, or any other amenities. It felt like we were left to figure things out on our own. This was especially surprising after spending 10 days in Bali, where everyone went out of their way to smile, offer help with our bags, and make sure we were comfortable. At Oakwood, no one even asked if we needed assistance with our luggage. Despite the disappointing service, the hotel itself was great. The room was spacious, clean, and very comfortable. The location is also a huge plus – just a 10-minute walk to PIK Avenue and around 23 minutes from the airport, making it super convenient. If the service at the front desk were improved, this hotel could easily be a top-tier choice. For now, I’d still recommend it for its comfort, location, and overall facilities – just be prepared for a less-than-warm welcome.

I recently booked a stay at Mercure Jakarta Pantai Indah Kapuk for my boss during his business trip to Jakarta. The hotel's location is excellent, offering convenient access to key business areas and local amenities. The customer service was truly impressive—friendly, professional, and always ready to assist with any needs. The overall atmosphere of the hotel is well-suited for a business stay, providing both comfort and functionality. I would highly recommend Mercure Jakarta Pantai Indah Kapuk for anyone seeking a quality business hotel experience in Jakarta.

Ascott’s staff are very accommodating and helpful. You say it, and they will help you with it. I just hope they can have more choices for breakfast. But overall stay is comfortable and nice!

Spacious room for my family. There are washing machine and dryer, kitchen is complete and we feel like home. pool was great and the view is superb. Definitely the best place to staycation.

The room allows smoking, but the environment is so-so, the breakfast is so-so, and there are not many varieties. The noise from the side starts around 4 or 5 o'clock, but the front desk service is very good, full marks for the front desk

I stayed at the hotel and needed to travel to several venues for meeting. Due to its convenient location, it saved me lots of time in travelling. The hotel has an adjoining mega mall that offered plenty of choice for food and shopping. In addition, the hotel staff are also very helpful in assisting me run my event at their meeting room.

Beautiful hotel with shopping mall connection, clean and convenient, delicious breakfast, really hope to come back next time.

Della the reception desk was wonderful. Such a pleasant person for customer relations. She went an extra mile to assist me. The reception is on the first floor, not the ground level where you enter. The hotel is comfortable, offers sufficient breakfast. However, I recommend to purchase coffee separately for 25k. It is much better than the one included. The hotel has sauna, steambath, warm pool and a small gym on 3rd floor. The bed is comfortable, the towels are clean and new.

Nice new room well equipped with everything I needed. Breakfast was very lame... limited choices and small portions presented in cardboard boxes with wooden cutlery. The manager said no when I asked to cancel the prepaid breakfast for the second day of my stay. Location is ok but not convenient for pick up, Grab doesn't recognize Citadines as a pickup point so you have to walk to another lobby nearby, or the service station at the driveway entrance. If you want to use the washing machines you need to install an app and sign up for an account then add value etc etc, I just gave up on it. The swimming pool was dirty...see photos.

The shower room's glass partition is shaky and a bit run down..the breakfast has a good varieties but, but are mostly foods that served the local.community. there are virtually no meats provided except for the half cut sausage and chicken stripe meant for the porridge. Quiet a poor breakfas menu as compare to other hotels that we stayed from Jogja to Bandung.