Fow what we paid it was a decent hotel. The room was clean and enough for 3 people. I used the gym which was small but good for a simple workout. The remote in our room didnt work when we arrived but it was a simple fix and staff was kind to come and help. The only complaint was the wifi. The connection was awful. Even though there were so many routers to choose from none of them would connect properly. The location is great. It's close to the outlet mall which has food and drunk plus the bus comes round often. The closest metro is Gaehwa by either bus or taxi.
The hotel is located only a short distance from Everland. Parking lot was out of service, so it was slightly inconvenient loading and unloading luggage. We had a double bed that was comfortable, but the bunk beds were like a slab of concrete and very uncomfortable. Breakfast was expensive and not worth the money.. Maybe if kids ate free it would be slightly worth it for a family. There was a nice little feature on the roof with blow up swimming pools- it was great fun for our children and a nice touch after a long drive.
From the moment I arrived, the staff was warm, welcoming, and attentive, making me feel valued as a guest. The check-in process was seamless, and I appreciated the personalized touches throughout my stay.
The room was immaculate, spacious, and beautifully decorated. The bed was incredibly comfortable, ensuring I had restful nights, and the amenities provided exceeded my expectations. I particularly loved the luxurious bathroom, the stunning city views.
Due to a change of circumstances, I stayed 2 nights despite I booked 4 nights. I tried to send them an email on 12 February's evening to cancel my stay on 16 February, but they replied to me on 13 February that I could only cancel 3 days in advance. I understood that I sent them late on 12 February, but I didn't know the cut-off time and I had an emergency to shorten my trip.
It was my second time staying here. I am not sure if the settings were different since I was assigned a different room. This time, they provided disposable slippers (which was good for hygiene's reason) and there was a smart toilet seat (also good for me!). I had a problem turning off the 2 nights beside my bed and when I tried to ask the front desk, there was no one available (looks like they don't have any staff on duty after 23:00). The problem was resolved by unplugging the key card that I was asked to insert to turn on the power of the room (not sure if this is the right way to do that though).
Another issue was that I was waken up by music before 8am on the next day (I had an early flight the day before and I really needed the sleep). I found the source - It came from the loud speakers of a car which stopped in front of the construction site next to the hotel. There were 2 men with banners and they seemed to be protesting about something? The music was so loud that I could hear very clearly on the 6th Floor.
There were stains on the carpet, but the cleanliness was okay overall. The parking spaces are too few and this is something the hotel needs to improve.
All in all, it was a good value for money. The location was good - there were lots of restaurants, convenience stores nearby and a huge supermarket in walking distance. If I go to Suwon again, I may choose this hotel again.
Located across the street from the closest airport bus stop. Rooms aren’t as modern as other hotels in the area but the bed was very comfortable and no loud noises to be concerned with after hours.
Check in and check out were very easy. There is also an express check out drop box if you don’t want to interact with anyone.
Everything from the hotel is great including; staff, housekeeping, wifi, water system, location. I just find it hard to squeeze liquid out of soap, shampoo bottle tho😅
One thing that disturb my stay is that, those AHJUMMAS were so loud in the hall way, late at night and super early in the morning and sometimes were on the phone in front of my room. I can hear them clearly. Other than that, I would stay here again .. love it!!
We stayed in this hotel during the cold play live. The price grow very high during the live. The location of the hotel is very good. Room is big enough for me. And it's clean. It even has a balcony. The room doesn't provide one-time tooth brush, you have to buy it. We met some problems while using the selling machine in the first floor. We paid but got nothing. Luckly we went for the front desk for help and the staff solved the problem. The staff spoke English well.
Room no. 1811, stayed 9 nights for a big rest. Woke me up really early at first 2 mornings as railways and working sites are nearby. You have to plug the earbuds which the hotel provides to minimise the noise from these. Apart from that, the room is clean and modern, quite comfy, walkable to the train station and shopping plaza(around 500 meters). I didn't use the pool and restaurant so I don't want to comment but the room service were amazing especially the fries 🍟 and burgers. Thanks to the manager Sue who is accommodating and helpful to changed the room twice for me which let me have a good rest. Overall a pleasant stayed.
Hotel was very nice, staff very polite and helpful. Only thing was breakfast. It started 0600 which was ok, but closes 0900 which was to me too bit too early. After busy long days you want to have some peaceful mornings.
Great
351 reviews
9.2/10
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RRyann EllisFow what we paid it was a decent hotel. The room was clean and enough for 3 people. I used the gym which was small but good for a simple workout. The remote in our room didnt work when we arrived but it was a simple fix and staff was kind to come and help. The only complaint was the wifi. The connection was awful. Even though there were so many routers to choose from none of them would connect properly. The location is great. It's close to the outlet mall which has food and drunk plus the bus comes round often. The closest metro is Gaehwa by either bus or taxi.
TTsui Chi GigiDue to a change of circumstances, I stayed 2 nights despite I booked 4 nights. I tried to send them an email on 12 February's evening to cancel my stay on 16 February, but they replied to me on 13 February that I could only cancel 3 days in advance. I understood that I sent them late on 12 February, but I didn't know the cut-off time and I had an emergency to shorten my trip.
It was my second time staying here. I am not sure if the settings were different since I was assigned a different room. This time, they provided disposable slippers (which was good for hygiene's reason) and there was a smart toilet seat (also good for me!). I had a problem turning off the 2 nights beside my bed and when I tried to ask the front desk, there was no one available (looks like they don't have any staff on duty after 23:00). The problem was resolved by unplugging the key card that I was asked to insert to turn on the power of the room (not sure if this is the right way to do that though).
Another issue was that I was waken up by music before 8am on the next day (I had an early flight the day before and I really needed the sleep). I found the source - It came from the loud speakers of a car which stopped in front of the construction site next to the hotel. There were 2 men with banners and they seemed to be protesting about something? The music was so loud that I could hear very clearly on the 6th Floor.
There were stains on the carpet, but the cleanliness was okay overall. The parking spaces are too few and this is something the hotel needs to improve.
All in all, it was a good value for money. The location was good - there were lots of restaurants, convenience stores nearby and a huge supermarket in walking distance. If I go to Suwon again, I may choose this hotel again.
Cchris666We stayed in this hotel during the cold play live. The price grow very high during the live. The location of the hotel is very good. Room is big enough for me. And it's clean. It even has a balcony. The room doesn't provide one-time tooth brush, you have to buy it. We met some problems while using the selling machine in the first floor. We paid but got nothing. Luckly we went for the front desk for help and the staff solved the problem. The staff spoke English well.
GGuest UserIt's only been open for about a year, so it's very clean and the facilities are good. However, the smell from the carpet on the floor in front of the guest room is really bad, so if they could just improve that, it would be great.
GGuest UserWhen I entered the ground floor of the hotel in the first day , the staff did not talk and I said I was for check in.
The staff asked for my passport , name….then asked how many day would I stay. The conversation was about 7 to 10mins, I answered all questions and the staff said ‘you can go to the lobby floor by the lift and do the check in’.
As my first time to this hotel , I supposed they were processing my check in but the time was just spent for doing something unrelated matters and I needed to further spend time again by asking the same questions in the lobby floor during the check in .
Looks like the staffs thought they were the security guard.
I suggested they should let the guest know that where the check in area is to avoid wasting both the times.
Furthermore if people came back to the hotel from outside the staff of the ground floor would stare on the people without saying anything.
Surprised what the customer service there.
I would commend the staff in the breakfast area , they showed polite and efficient when handling the matters.
PPrijuThe location is perfect. It is close to the train station (walking distance) and the hotel is surrounded by restaurants and shops. I enjoyed my stay and i get to go walk around and enjoy the the friendly atmosphere 🤝😊
GGuest UserI went there for a business trip. It has good accessibility to downtown Dongtan, and the room condition and breakfast prices were good. However, the breakfast menu was not as diverse as expected, and many menu items were not available when used after 8:30.
GGuest UserWell located hotel, with big rooms that comes with a bathtub. Personally, I don’t prefer hotels with carpets so they lost one star as a result.
Otherwise, well located in the city hall area.
6670TRAVELFor a last minute booking the hotel was very accommodating. I was a bit skeptical with the first impression of the lobby giving a very motel vibe, as I went to my floor I was quite surprised as the look of the hallway was quite different than what I expected. Entering my room, I felt a very cozy and welcoming feeling (keep in mind). I do live in an apartment in another city in South Korea so I am used to the layouts of Korea apartments and I can say that the room was more of a studio type room with furniture than a hotel which for makes it more homey. Entering the room, they already provide indoor slippers. The layout with table and chairs and sink (what used to be a cooking area) gives it the studio apartment feeling. Very spacious and open and the TV (huge) is bigger than what most 5 star elegant hotels have. The bidet is on point and shower is a modern concept. They also provide a transformer for those who require or have electronics that require 110v charge.
DDrew LIt’s so hard trying to find a legit hotel and filter out those love motels that are just everywhere in Korea. This place is clean, professional and the service is great. Front desk will help you navigate taxis, airport transfers etc. Actually.. I don’t know if their English is any good… oh and bring or buy your own shampoo/conditioner/body wash. They have their own but it’s pretty bad.
The hotel is super close to a massive department store which sits above the subway. AK plaza.
Valet parking available(valet is pretty standard in Korea and not a luxury service). Rooftop has a cage for practicing your golf swing. Fully fitted out gym not those paltry 2 running machines and 1 dumbbell ones you find in smaller hotels and free to use laundromat. Breakfast is okay and great if you need food early in the morning. Breakfast options nearby are limited to convenience store food and those egg toast things on the street for W5000.
Will stay here again.
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