I booked the pool villa. The villa itself is gorgeous and clean. The space is huge! View from the bedroom in the morning is lovely.
However it was the rainy season so I couldn’t check out the gym. The breakfast buffet was normal. Location wise it was far from the main beach but they provide shuttle van at some certain timings.
Hotel near Congwong Beach,Koh Samui1.5% of visitors choose this area
LLevelupmath2025.02.03
Excellent! Excellent! Excellent! The customer service is the best that I’ve ever experienced with an American company. The villa was a dream! The most beautiful view that I’ve experienced so far. The pools, the Kids Club, the bars, the Happy Hour, the View Restaurant..everything was excellent. It’s a beautiful resort. My only complaint would be the kids meals were low quality which was unexpected for the Ritz. I will definitely visit again!
Beautiful classy hotel on one of the nicest beach in Ko Samui. Chaweng Noi beach was clean and quiet .
One of the best things about this hotel is the location and the amazing friendly and helpful staff . Any issues were resolved very quickly and with a smile .
Buffet breakfast was also very good with many Thai and international options . We also enjoyed yoga on the beach .
Some of the hotel amenities like the towels and beach cushions were a bit worn and could do with renewing according to 5* standards, but in general it was really good value for money and the staff made it memorable , thank you .
Hotel near Chaweng Beach,Koh Samui71.9% of visitors choose this area
GGuest User2024.07.17
We went on our honeymoon, and everything was fantastic and smooth. From check-in to check-out, the staff at Sala ensured we had everything we needed. Upon arrival, we were welcomed with mini macarons, a towelette, and coconut water. The check-in process was exciting, as we could choose our pillow types and room scent. Once we were checked in, the staff prepared a flower bath for us. They also provided an in-house app for easier requests and questions, just a chat away. During our five-day stay, room service would come in around 6 p.m. to check on us, make our bed, and leave us a ”goodnight drink” to help us sleep. They made sure we were well taken care of. The hotel is very conveniently located, with a 24-hour shop just a minute away and within walking distance of the central shopping center. The taxi service was easy, and breakfast was nice, with the option for halal meals (no pork or alcohol served).
Hi, I could not able to said all what was I got from here. It's easy to explain for what they have and actually all the facilities are visible from their photos.
Then I would like to suggested this resort to who are looking for what I got from here and the answer is --the peacefully--
Everything about my stay here exceeded my expectations. The impression of the location, the size of the area, the vastness of the resort must be described as grand. Makes feel like I have entered another world surrounded by mountains, large trees, and a beach with a wide ocean view. Big and small islands lined up in front of the rooms viewing. Everything makes you forget the chaos of everyday life. Peace of soul and true sense of nature. This is a place that everyone should come to and leave the chaos for few days.
This hotel lives up to the standards of a Luxury Hotel.
We were very impressed with the staff at the Hotel.
There is a Chinese service at the front desk.Miss PeiPei`s service is very good.She speaks Chinese very well.
We would like to return to this hotel if we have hte chance to experience a wonderful holiday.
Hotel near Mae Nam Beach,Koh Samui2.3% of visitors choose this area
GGuest User2025.02.09
We stayed at W Samui Hotel on this trip. We were deeply impressed by the enthusiasm and professionalism of the hotel staff. We thank the hotel staff for letting us spend a pleasant vacation time, especially the hotel customer service manager PeiPei, who gave us meticulous care and thoughtfulness. Thank you very much! During the period, because I wanted to play tennis, the hotel tennis court was temporarily unavailable, so the hotel arranged to send us to another hotel tennis court, which was considerate and meticulous, very good! All the staff of the hotel are very warm and friendly, and they really feel at home. I feel comfortable, warm and enthusiastic every day in the hotel! I wish all the staff of the hotel happiness and happiness every day! If I have the opportunity to come to Samui again, I will definitely choose W Hotel again. It is an unforgettable travel experience, beautiful and precious. Thank you again and look forward to the next gathering!
I made a note of a quiet room when I made a temporary order in the morning. When I arrived at the hotel around 12 noon, a very quiet room in the corner had been arranged. There was a solo traveler next door, and the child's sofa bed had been laid out, so I checked in immediately. It's much better than the Ritz-Carlton in Samui where I stayed this time (Lizi kept asking me to wait until after 3 o'clock to check in). I enjoyed complete natural tranquility here. The villa was very private and I slept very well. In front of you is the sea, next door is the rain forest, and you can see the starry sky above, far away from the hustle and bustle. I didn't hear any voices, cars, or music! The room inspection can be improved. The sticky cups, safe and scale were all broken. It took three uncles 40 minutes to finally replace them with new ones. The little sister who cleaned the house was very serious on the first day, and the cleaning on the second day was very serious. The two of them fooled around for five minutes and enjoyed the results of the little sister's careful cleaning. But these are small things. It's great if it can meet my core requirement of quietness. I have decided to stay here again next time I come to Samui. Thank you very much to the Chinese male manager who arranged the room at the front desk!
Hotel near Chaweng Beach,Koh Samui71.9% of visitors choose this area
LLiz2024.12.27
Location is ok, around 17 mins walk to central samui.
Breakfast is good, many choices
Swimming pool is gigantic
The beach is just footstep away however the sea current was strong, it’s a bit hard to swim
The pool access room is good,
Hotel staffs were all very nice
Dinner at the restaurant for Xmas, it’s 5,000 bahts for 2 adults and 1 little kid. It’s quite pricy given the bad food quality. Really not up to standard but 4 stars, can’t expect too high tho.
Hotel near Congwong Beach,Koh Samui1.5% of visitors choose this area
PPamella Harris2023.06.12
From the moment we arrived we felt special. They have a pool area for the kids and another for the adults. Very romantic place. They do everything they can to make you feel welcome. The accommodations were very clean and comfortable. The staff made us feel like family. They remembered our coffee orders even! The privacy there was incredible. The food is delicious. We will definitely be returning.
Very Good
41 reviews
8.6/10
Price from
US$317
per night
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8.8/10
Very Good
PPikachuuuuuuVery nice Villa.
Full of natural vibe.
So many tree surrounding the area.
All the staffs are very welcoming and friendly.
It has 1 restaurant in the hotel. But it is also very easy to walk along the beach to reach W hotel for OTHER restaurant.
only thing is the room is very humid, there are some moth' eggs in the toilet room. It would be great if dehumidifier is provided in the room.
Tv cannot do screen mirror with my mobile phone.
It wouls be great if this can be considered.
Room has very nice view on the hill.
GGuest UserThe view is Amazing !! Nice view to the océan
The room is big …
But a Little be fare from the street if you dont drive a scooter (Like me) it cost 9€ GO and 9€ back just to go out …
the food for dinner nice but prices of the spa and dinner Little bit excessive .. they forget we are in thailand ! Is cheaper to take a Grab GO and back and take dinner and do massage outside, in the city
WWanpiya RatchaneekornThe room was spacious but a bit dusty, as if the cleaning wasn’t very thorough. Still, overall cleanliness was acceptable. The atmosphere was lovely with a beautiful view. The staff were friendly, cheerful, and always willing to help. Most importantly, the food was absolutely delicious—don’t miss the breakfast!
However, the location is quite difficult to reach as the resort is on a hill. The road is dark at night, and there’s nothing much around the hotel
ZZ&HMy wife and I chose this hotel to celebrate our anniversary, and looking back, I’m so glad we did. The free and varied water activities, the friendly and patient staff (almost all of whom speak excellent English), and the simple yet delicious food left a lasting impression on me. From start to finish, there was hardly anything to be dissatisfied with.
We stayed for two nights in different types of rooms. On the second night, we stayed in a pool villa. The initial room we were assigned didn't have the view we saw in the website photos, so my wife asked if we could switch rooms. To our surprise, the staff checked briefly and then upgraded us for free to a room with the best sea view we’ve ever seen. I can hardly describe how beautiful the view was with my limited vocabulary. My wife and I both agreed that we will definitely come back, maybe for a week or even a month next time. If you want to quietly enjoy the beach, sea view, and a private pool, choosing this place will not disappoint you.
By the way, I really liked the welcome drink at the beginning and the scented sachet they gave us when we left. The coconut-flavored snacks in the lobby were also very delicious; I would grab one almost every time I passed by.
AAlipallyLet’s start with the staff. Tik and all the team are so amazing and we couldn’t have asked for better service Sadly on arrival we were met by building works from the main decking area and a pool that just looked broken. Tiles missing and lacking water in areas. We were informed that due to this being the quiet month (pre school holidays ). That this was the only time to get it done !! We were given a free spa but again however nice the drilling noise and building work could be heard throughout. The management who were present did not seem to acknowledge that this was a problem for us. The view from the bungalow was amazing. However I wouldn’t have booked it if I had known that it sat on a beach that you couldn’t enter. An unswimmable area due to low tide and sea urchins. This was our luxury part to our holiday and sadly apart from the staff it was very disappointing. I would have been informed of the disruptive building work during my stay and the management failed to address this issue and the poor pool maintenance.
GGuest UserMy recent stay at Cape Fahn Hotel, Koh Samui, was nothing short of extraordinary. From the moment I arrived on the private island, I was enveloped in a world of luxury, tranquility, and unparalleled beauty.
The resort’s location is simply breathtaking. Situated on a secluded island off the coast of Koh Samui, Cape Fahn offers a level of privacy and exclusivity that is unmatched. Accessible only by boat, the journey to the island sets the tone for an unforgettable escape from the ordinary.
Upon arrival, I was greeted with warm hospitality and a refreshing welcome drink. The staff’s attention to detail was evident throughout my stay, from the seamless check-in process to the thoughtful gestures that made me feel like a valued guest.
My villa exceeded all expectations. Perched on the edge of the azure sea, it offered panoramic views of the ocean and surrounding islands. The interior design was elegant and refined, with every amenity imaginable to ensure a comfortable and luxurious stay. The private infinity pool and spacious terrace provided the perfect setting for relaxation and contemplation.
Dining at Cape Fahn was a culinary delight. The resort’s restaurants served a variety of gourmet dishes inspired by local flavors, each prepared with precision and creativity. Whether enjoying a romantic dinner under the stars or a leisurely lunch by the pool, every meal was a feast for the senses.
The resort’s facilities were equally impressive. From the infinity-edge swimming pool to the state-of-the-art fitness center, there was no shortage of ways to unwind and rejuvenate. I particularly enjoyed the spa, where I indulged in a blissful massage overlooking the ocean, leaving me feeling refreshed and rejuvenated.
Overall, my experience at Cape Fahn Hotel, Koh Samui, surpassed all expectations. It’s a sanctuary of luxury and serenity, where every moment is cherished and every need is anticipated. I can’t wait to return to this hidden gem in paradise.
GGuest UserNice resort but can do with some reservations.
Amenities can be improved too as what is offered is below its own concept standards.
Only 2 bath towels provided, adding hand or face towels would be good.
No pool towels in the plunge pool room, having it would be nice.
Umbrella is damaged so can’t use it properly, room maid should check these things.
Only 2 pillows provided, having 4 pillows would be nice so each person can have 2 pillows for comfort sleeping.
Rooms with Plunge pool should have its own on/off switch for guests to operate instead of having to call reception to turn it on every time we need to use it.
The water flow in the bathroom shower and wash basin is not consistently flowing with pressure, it low and high water pressure.
TThunsaya PuyanontI absolutely love this place—it feels like home. The room is spacious, and the bed is incredibly comfortable. The staff are genuinely friendly and accommodating. While I’ve noticed some people complain about the breakfast variety, I think it’s perfectly fine. They offer an egg station, sausage, bread, cereal, Thai dishes with rice, a salad bar, fruit, juice, and more. Personally, I don’t eat much breakfast, so it works well for me. That said, if you’re expecting a grand breakfast spread, it might not fully meet your expectations. On top of that, they have a swimming pool and a 24-hour fitness center, which I really appreciate. Overall, I thoroughly enjoyed my stay here! ❤️
FFreyLovestoTravelI booked the pool villa. The villa itself is gorgeous and clean. The space is huge! View from the bedroom in the morning is lovely.
However it was the rainy season so I couldn’t check out the gym. The breakfast buffet was normal. Location wise it was far from the main beach but they provide shuttle van at some certain timings.
PPamella HarrisFrom the moment we arrived we felt special. They have a pool area for the kids and another for the adults. Very romantic place. They do everything they can to make you feel welcome. The accommodations were very clean and comfortable. The staff made us feel like family. They remembered our coffee orders even! The privacy there was incredible. The food is delicious. We will definitely be returning.
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