Travelers Reviews of Kien Giang Province Hotels

Luxury Hillside Apartment Phu Quoc
8.7/531 Reviews
1. Missing amenity: NOT all rooms have washing machine inside, even though it is clearly stated that this is included in the room amenities. The host/reception staff did NOT specify this information before OR after check in. Even if the machine is there, the host/reception staff does not provide any token amount of laundry detergent. So remember to “Bring your own detergent” 2. Vague communications: Questions emailed to the host via Trip.com are not always answered by the host (ie either no response at all or very late reply). Trip.com was helpful in advising me to email directly to the host (**************************) when the host failed to respond to some of my emails. However, it seems like the host does not check it’s own email box so I never get any response from that mailbox 3. Tedious check in process: There isn’t any clear information about the exact location of their office. Check in information is given ONLY via Chatting apps (eg Zalo, Kakao, Line or Whatsapp) at exactly the check in time, 2 pm (rooms are highly unlikely to be ready before that). I went directly to their physical office for assistance. Their office (with blue signage “Rosie”) is shabby and dubious-looking and totally incongruous with the given “Luxury Hillside Apartment” name). You MUST have mobile data roaming at that point to receive the room access code. The security guards based at each building’s beautiful reception floor have nothing to do with the rooms managed by this tiny “Rosie” office 4. Minimal staff: Cleaning staff hired by this Rosie agency seems unable to cope with the large number of room cleaning prior to guests’ check in. In the end, I think the limited manpower could only manage very basic, superficial cleaning of rooms. Ants seem to have built a colony in hidden crevices in some of the units as there’re always some crawling around the kitchenette/clothes-hanging cabinet every now and then 5. It’s a 50/50 chance of whether you are assigned a fairly new and really nice apartment or a worn-out one with some broken down/missing fixtures. You just have to risk it, in return for a stunning view of the fireworks (in rooms facing the Kiss Bridge) 6. The agency staff are okay and they do try to help. Unfortunately, I find them somewhat inexperienced and their services and expertise are a mismatch for this fine category of apartments. The Rosie agency staff have a tendency to give routine, generic answers when dealing with feedback and complaints. They probably can do well in operating guest houses or backpackers’ lodge where expectations from guests are much lower
TRAI BI DO HOMESTAY
6.2/516 Reviews
A simple hotel, with all the amenities, no questions about the hotel itself, the young man quickly resolved any issues that arose, the downside is the lack of any respect from the neighbors for other people's sleep, after 12 midnight there is a feeling that people do not know what sleep is, but on the contrary, just wake up
Herring Phu Quoc Hotel
8.7/537 Reviews
I feel conflicted about writing this review. We had a bit of a hiccup on the first night where the staff had accidentally booked out our hotel room to someone else. They compensated us and provided us with another room (very small, not very spacious and a little dirty). The following day, we were able to move our things into the room we initially booked. The room was much more spacious. We had a pool view. The pool areas is incredibly gorgeous. Loved hanging out there. The hotel uses incredibly cheap tissues and toilet paper that crumble upon use. We also had no hot water throughout our stay and at one point I had a shower where only drops of water were coming out of the tap. I think they can improve the quality of their facilities. If you're not bothered by facilities and are just looking for a place to rest your head - then this a decent budget hotel.
Hala Home
9.2/531 Reviews
We had the best time staying at Hala Home! The host and his wife are incredibly friendly and caring, and their hospitality truly touched our hearts. It felt just like staying in our own home—so warm and cozy. The location is another big plus point. Situated right inside Sunset Town, you can enjoy a lovely view of the street from the balcony. It’s also just a short walk to the Dragon Steps and the vibrant night market, making it super convenient to explore the area. I would definitely come back and highly recommend Hala Home to anyone looking for a homely and memorable stay. 💛
Ngoc Trai Xanh Bungalow
8.8/5144 Reviews
Very Nice Hotel and very affordable! The room is big enough, it could be more clean tough (under the bed and in the bathroom) but the rest was just excellent! Everything is very nice maintained and the housekeeping service is working as well! It is quite far to the main parts of the island but if you like to use a scooter it quite and convenient! We definitely recommend this hotel!
CANARY BUNGALOW
9.2/539 Reviews
Clean and tidy, and we got three seperate beds~ Each room provided 2 umbrellas and a new bottle of water everyday. Also, the staff are very nice and helpful, and they can speak English~ Great location! 3min walk to the main street and you can find different restaurants/ pharmacy/ spa. The entrance of the accommodation is their restaurant (Tween's Kitchen), love their food and drinks! Recommend green mango salad, stir fried noodles, coconut coffee...etc.
Bungalow Mai Phuong Binh
9/58 Reviews
I had an amazing time in this hotel-bungalow. Such a good value for your money. Everything was perfect, from the cleanliness of the bungalows to the hospitality of our hosts. The staff is really doing a great job. Specially the girl at the reception desk with a beautiful smile. 😁 If you're coming to phuquoc don't miss this place. P.S. Thank you guys for everything. ♥️
Hoang Hon Hotel
9.5/511 Reviews
New hotel. Clean. Excellent and absolutely new inverter quiet air conditioner and LG TV. Plumbing works well, bed linen is clean. The balcony has a magnificent view. The administrator suggested me to watch the daily fireworks from the roof of the hotel. The administrator is very kind and attentive to guests. I recommend this hotel. Tickets for the cable car and much more can be purchased at the hotel. The price will be the same as through the ticket office at the entrance to the cable car.
Duy Ngoc Resort Phu Quoc
9.5/51 Reviews
We booked this hotel last minute so when we arrived the bungalow wasn’t quite ready.The receptionist was very helpful despite there being a language barrier. She went above and beyond to sort out some tickets and a taxi for us. The room was clean and nicely furnished, there was complimentary beverages and toiletries. the whole of the outdoor area was well kept and attractive. Lovely swimming pool.
De Stefano Coffee and Hotel
9.1/541 Reviews
The biggest reason for choosing this hotel was the view of the fireworks, and it did not disappoint! The hotel is close to the cable car station, the room is as shown in the picture, it is worth recommending! Only the environmental sanitation needs to be improved slightly.

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Property Information for Tourists

Total Properties568
Number of Reviews618
Average Price (Weekdays)£34
Average Price (Weekends)£34