Hotels With Airport pickup service in Illinois, United States

Separate the truly excellent Webster Grille restaurant from this hotel and you have ... nothing that recommends staying here. But the Webster Grille is expensive ($95 steaks and up.) So, there is a bit of a mismatch. Check-in took forever because they had one person at the desk handling a line that literally went out the door. Hotels know who is coming in and should plan accordingly. I was here 5 nights, and 6 days and got housekeeping service twice despite asking for it each day. One day they came in and emptied the garbage cans and threw some towels on the bed and tossed in a couple of Keurig cups. There are just too many other options to stay here. The beds and sheets are pretty good, but it's just a place to stay - no frills and poor service. I will look elsewhere next trip.

Clean room with comfortable beds. Very busy location . The only negative is the cost of parking is ridiculous at $62/night.

At the beginning, there was a problem with collecting money. Ctrip charged the room rate. The hotel charged it again. After communicating with Ctrip, it was resolved in a few days. The hotel returned the room rate. Ctrip actively helped solve the problem. The only bad thing was the hotel reservation. The taxi is not metered, it feels a bit pitted. Use Uber. Don't let the hotel book a car.

My 2 friends and I chose this hotel due to its proximity to Oak Park. We wanted a suite with a living area with a sofa bed separate from the bed room. Unfortunately when I pulled out the sofa bed for the first night, I realized the mattress wasn't very comfortable. We were tired and I decided to deal with it. I received a text Saturday morning inquiring about our stay. I texted back that the mattress was not very comfortable on the sofa bed and asked if it could be replaced. I quickly received a text back that said unfortunately they didn't have any new mattresses, but would bring me a second mattress to put on top of the first one. That made the bed much more comfortable the 2nd night. While this hotel needs new sofa bed mattresses, they responded to me quickly and honestly and did what they could to improve the situation. The price we paid for 3 people for 2 nights was very reasonable. There was a hot breakfast both mornings that met our needs. We had dinner on Friday night at the attached Uno Pizzeria. The food was very good and the waiter couldn't have been nicer. We had enough food left over for dinner Saturday night after a late lunch. The room had a microwave and refrigerator. All of us were pleased with our accommodations and would return.

So it’s almost 10pm me and my partner are having a terrible air BnB experience and we decide not to stay at the air BnB and instead we find a hotel to stay the night at. We decided on the Monaco and headed that way with defeat in our hearts and sadness in our eyes. Upon arrival Jovan was there waiting for us with a smile on his face and kindness in his eyes. He greeted us and welcomed us in and immediately we felt hospitality wash over us like a tidal wave after our horrid adventure beforehand. We asked if he was willing to match the rate we found on a website and this sweet angel said yes! He might as well been covered in gold and sparkling with divine light because he was our midnight savior!!!! He gave us our keys after some pleasant conversation about past Air BnB experiences and set us upon our way to our luxurious room! The wallpaper? Great! The art on the walls? Fantastic! The alcove over looking the city?! MAGNIFICENT! 100/10 would stay there again and exchange pleasantries with Jovan!

My sisters and I live in Chicago (I live 10 minutes away from the hotel). We wanted to take a quick staycation. The Sable is near a lot of iconic and historic places in Chicago. The hotel was to live for!!! The staff was absolutely amazing!!! Contemporary furniture, an amazing bathroom, and comfortable rooms. The views were priceless inside and outside the hotel. We walked everywhere. There are bars, restaurants, stores, boat tours, entertainment, etc... within walking distance of the hotel. Awesome would be an understatement!

Location is excellent if you’re transferring in Chicago, staff are nice, water pressure is a bit low in the shower, the hotel is a bit old, but it’s good so far for a night to wait for the transfer flight

It was a pleasant experience and we will stay in this hotel in the future for sure and will also try Avid Hotel in other locations. The hotel was clean, well maintained, the room was spic and span, the staff was excellent, parking of car was not an issue at all, next to O'Hare Airport and convenient from every aspect.

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

This may be a 2 star hotel but the location is absolutely amazing! It’s only a 4 min walk to the station! The surrounding area has many stores including groceries and restaurants! Only a few Stations to tourist area. Room has great view and amenities are adequate, had everything we need! Price is very justified, Recommend staying here~

Separate the truly excellent Webster Grille restaurant from this hotel and you have ... nothing that recommends staying here. But the Webster Grille is expensive ($95 steaks and up.) So, there is a bit of a mismatch. Check-in took forever because they had one person at the desk handling a line that literally went out the door. Hotels know who is coming in and should plan accordingly. I was here 5 nights, and 6 days and got housekeeping service twice despite asking for it each day. One day they came in and emptied the garbage cans and threw some towels on the bed and tossed in a couple of Keurig cups. There are just too many other options to stay here. The beds and sheets are pretty good, but it's just a place to stay - no frills and poor service. I will look elsewhere next trip.

Clean room with comfortable beds. Very busy location . The only negative is the cost of parking is ridiculous at $62/night.

At the beginning, there was a problem with collecting money. Ctrip charged the room rate. The hotel charged it again. After communicating with Ctrip, it was resolved in a few days. The hotel returned the room rate. Ctrip actively helped solve the problem. The only bad thing was the hotel reservation. The taxi is not metered, it feels a bit pitted. Use Uber. Don't let the hotel book a car.

My 2 friends and I chose this hotel due to its proximity to Oak Park. We wanted a suite with a living area with a sofa bed separate from the bed room. Unfortunately when I pulled out the sofa bed for the first night, I realized the mattress wasn't very comfortable. We were tired and I decided to deal with it. I received a text Saturday morning inquiring about our stay. I texted back that the mattress was not very comfortable on the sofa bed and asked if it could be replaced. I quickly received a text back that said unfortunately they didn't have any new mattresses, but would bring me a second mattress to put on top of the first one. That made the bed much more comfortable the 2nd night. While this hotel needs new sofa bed mattresses, they responded to me quickly and honestly and did what they could to improve the situation. The price we paid for 3 people for 2 nights was very reasonable. There was a hot breakfast both mornings that met our needs. We had dinner on Friday night at the attached Uno Pizzeria. The food was very good and the waiter couldn't have been nicer. We had enough food left over for dinner Saturday night after a late lunch. The room had a microwave and refrigerator. All of us were pleased with our accommodations and would return.

So it’s almost 10pm me and my partner are having a terrible air BnB experience and we decide not to stay at the air BnB and instead we find a hotel to stay the night at. We decided on the Monaco and headed that way with defeat in our hearts and sadness in our eyes. Upon arrival Jovan was there waiting for us with a smile on his face and kindness in his eyes. He greeted us and welcomed us in and immediately we felt hospitality wash over us like a tidal wave after our horrid adventure beforehand. We asked if he was willing to match the rate we found on a website and this sweet angel said yes! He might as well been covered in gold and sparkling with divine light because he was our midnight savior!!!! He gave us our keys after some pleasant conversation about past Air BnB experiences and set us upon our way to our luxurious room! The wallpaper? Great! The art on the walls? Fantastic! The alcove over looking the city?! MAGNIFICENT! 100/10 would stay there again and exchange pleasantries with Jovan!

My sisters and I live in Chicago (I live 10 minutes away from the hotel). We wanted to take a quick staycation. The Sable is near a lot of iconic and historic places in Chicago. The hotel was to live for!!! The staff was absolutely amazing!!! Contemporary furniture, an amazing bathroom, and comfortable rooms. The views were priceless inside and outside the hotel. We walked everywhere. There are bars, restaurants, stores, boat tours, entertainment, etc... within walking distance of the hotel. Awesome would be an understatement!

Location is excellent if you’re transferring in Chicago, staff are nice, water pressure is a bit low in the shower, the hotel is a bit old, but it’s good so far for a night to wait for the transfer flight

It was a pleasant experience and we will stay in this hotel in the future for sure and will also try Avid Hotel in other locations. The hotel was clean, well maintained, the room was spic and span, the staff was excellent, parking of car was not an issue at all, next to O'Hare Airport and convenient from every aspect.

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

This may be a 2 star hotel but the location is absolutely amazing! It’s only a 4 min walk to the station! The surrounding area has many stores including groceries and restaurants! Only a few Stations to tourist area. Room has great view and amenities are adequate, had everything we need! Price is very justified, Recommend staying here~

Separate the truly excellent Webster Grille restaurant from this hotel and you have ... nothing that recommends staying here. But the Webster Grille is expensive ($95 steaks and up.) So, there is a bit of a mismatch. Check-in took forever because they had one person at the desk handling a line that literally went out the door. Hotels know who is coming in and should plan accordingly. I was here 5 nights, and 6 days and got housekeeping service twice despite asking for it each day. One day they came in and emptied the garbage cans and threw some towels on the bed and tossed in a couple of Keurig cups. There are just too many other options to stay here. The beds and sheets are pretty good, but it's just a place to stay - no frills and poor service. I will look elsewhere next trip.

Clean room with comfortable beds. Very busy location . The only negative is the cost of parking is ridiculous at $62/night.

At the beginning, there was a problem with collecting money. Ctrip charged the room rate. The hotel charged it again. After communicating with Ctrip, it was resolved in a few days. The hotel returned the room rate. Ctrip actively helped solve the problem. The only bad thing was the hotel reservation. The taxi is not metered, it feels a bit pitted. Use Uber. Don't let the hotel book a car.

So it’s almost 10pm me and my partner are having a terrible air BnB experience and we decide not to stay at the air BnB and instead we find a hotel to stay the night at. We decided on the Monaco and headed that way with defeat in our hearts and sadness in our eyes. Upon arrival Jovan was there waiting for us with a smile on his face and kindness in his eyes. He greeted us and welcomed us in and immediately we felt hospitality wash over us like a tidal wave after our horrid adventure beforehand. We asked if he was willing to match the rate we found on a website and this sweet angel said yes! He might as well been covered in gold and sparkling with divine light because he was our midnight savior!!!! He gave us our keys after some pleasant conversation about past Air BnB experiences and set us upon our way to our luxurious room! The wallpaper? Great! The art on the walls? Fantastic! The alcove over looking the city?! MAGNIFICENT! 100/10 would stay there again and exchange pleasantries with Jovan!

My sisters and I live in Chicago (I live 10 minutes away from the hotel). We wanted to take a quick staycation. The Sable is near a lot of iconic and historic places in Chicago. The hotel was to live for!!! The staff was absolutely amazing!!! Contemporary furniture, an amazing bathroom, and comfortable rooms. The views were priceless inside and outside the hotel. We walked everywhere. There are bars, restaurants, stores, boat tours, entertainment, etc... within walking distance of the hotel. Awesome would be an understatement!

Location is excellent if you’re transferring in Chicago, staff are nice, water pressure is a bit low in the shower, the hotel is a bit old, but it’s good so far for a night to wait for the transfer flight

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

This may be a 2 star hotel but the location is absolutely amazing! It’s only a 4 min walk to the station! The surrounding area has many stores including groceries and restaurants! Only a few Stations to tourist area. Room has great view and amenities are adequate, had everything we need! Price is very justified, Recommend staying here~

Hotel has a great location, nice proximity to restaurants and shopping. Breakfast is really good with selection of eggs, pancakes, sausage, hash browns, breads, pastries, and muffins all fresh. However one morning we accidentally spilled a cup of water on the floor. I notified the staff in the breakfast room, and they were like oh we don't have mops. Completely didn't care if any guests slipped and fell as they clearly felt it was outside their job descriptions to address in any way or even call someone else for help. As for the rooms, they're very dated and worn. There were substantial holes and rips in the carpet. The mattress were poor, one side sagged substantially and it affected the quality of our sleep. Check in was good, as a Gold member I was able to check in early before noon. However they will not clean your room without a reservation which you must put in early. We had even asked housekeeping to come by that day but they did not. This makes it difficult to get any servicing on your room for a shorter stay of two nights. Just to get clean towels we called down and after over an hour when I called back about it they could not give an estimate of when they could bring it. We had to go down to get it and then no washcloths given. This is something very basic level, clean room and towels. Then the front desk called because they tried to double charge my card, then wondered why it wouldn't authorize. I shouldn't have to give double the amount of my stay, considering there's an additional $200 hold already. I am the Hilton member of our family so my idea to stay here. We won't return on our next Chicago visit, we will go with one of my partner's IHG properties, where we've never had to schedule for housekeeping or beg for clean towels, and the mattress quality ensures a decent night's sleep.

I came to Chicago in the peak of its expensive summer travel in June for an education/ business trip. As work didn’t pay for my stay, I didn’t want to shell out the costs for a hotel and opted for this hostel as a way to also experience some authenticity in my travels. I don’t regret my stay here, but there are a few things would have been helpful to know and/or would have made my day better. I booked a private king room, which was on the seventh floor. It offered a reasonable balance of comfort, privacy and value, which is what I was going for. It had the feeling of a college dorm room. There are a lot of complaints on here about the train noise and I do concur that it was quite prevalent and I am someone who used to sleep near train tracks and could normally sleep through trains coming nearby. I would recommend bringing some earplugs or a sound machine for your stay. I would also recommend some type of rag towel or extra curtain over the window as there is a train junction behind the building where very bright sparks occur and shine a lot of light at night. However, the windowsill was very deep and awesome to lean on or sit on and watch life in the city go by. Management: it would really improve your guest stay if you took a few steps to better soundproof your windows, such as sealing them better. Some heavy duty curtains on top of the flimsy blind would be very helpful as well in blocking both noise and light out. The bedroom had enough room for me to comfortably spread out and have a little workspace/desk to work at as well. The overall apartment had a somewhat functioning kitchenette, and simple living area that was shared with three bedrooms in the apartment unit/suite. The hostel had some nice shared areas – lounges where it seemed like a lot of social interaction took place, especially in the later hours of the evening. One of these is the café – dining hall, and it had some old world charm, and interesting architecture to it. As would be expected with a shared type of lodging, some extra time and uncertainty should be planned around your day. There is someone taking up the bathroom/shower the whole morning one more day and I couldn’t get in there before I had to leave. I ended up doing the bare minimum in the share lounge bathroom on a different floor. It is located in the loop, which is close to a lot of colleges and businesses. It is a short walk to the more high-end and tourist area of river north. There is also residential to the south. The block on which the hostel itself is located had some homeless tents set up including near the front door. Obviously, there can be some issues associated with a large city however, I did find it to be especially prevalent in the exact location where the hostel was located. In fact, one night there was a dumpster fire in front of the property because of all the trash that was collecting. Lake Michigan is located to the east and there is a large lakefront park that extends all the way no

Best location if you need to return rental car before you fly. Just 3 minutes drive. The hotel facilities have been recently renovated and everything is spot-on! The room has absolutely everything you would ever need, good coffee, appliances, nice lightning, super clean bathroom. Reading chair and working desk. (The only problem is they don't offer water in the room). Nice swimming pool and gym. Downsides: They charge parking, and the check-in staff could be kinder. They interacted with me and other foreign guests in a rather bossy way.

Stayed with my wife in Chicago on my way to visit family. Room was ready, clean, and perfect for us upon arrival. Definitely appreciate the helpfulness on the front desk staff and manager Kyle Cho on our most recent stay!

The service was good. I had trouble at check in with the credit cards and the staff was helpful. The room was clean and the bed was comfortable. The only problem was the phone was broken and wouldn't shut up...so I unplugged it and notified the front desk. Check out was simple also and the shuttle to and from the airport was useful. Pick up is at the Terminal 2 shuttle area and you take the team there. If you have a very early flight the shuttle might be an iffy choice. I also ate at the restaurant which was delicious and the service was good.

Back here after a few months, and the level of service standards appear to be lower. Firstly, your status with Hilton is not recognized, and you don't get credit/points for your stay. When I got to the room the bedsheet looked unmade, i.e. it was very wrinkled...as if it had been slept in. While there was no malodorous condition, it did not look made. Changed rooms, and the second bed was just as bad. The front desk staff explained that the sheets were cotton, and that's how they look. Well, it's not my first trip, and I've been around.....I can tell the difference with a bed that's been made, and one that looks like it was just a rush job. Breakfast was so-so, the spread is nothing to shout about, pretty boring stuff actually. Fitness room was adequate, but the treadmills need to be either replaced, or at a minimum, maintained. Some keys on the control panels need to be fixed.

This is a fairly typical Hampton Inn, but very near O’Hare with shuttle service to / from the airport. Pictures of the front, entrance lobby, eating and bar areas, swimming pool, and fitness center are attached. There are also many restaurants nearby within easy walking distance, we went to Moretti’s across the street that was very good. We had a two queen bed room, #320, that was very nice (picture of bedroom, bathroom, and view out the window are attached). I found the instructions on how to use their “business center” - not really a business center , just a printer with difficult to follow instructions about emailing to get a code, then using a web browser to find the printer too much for me to grasp. So instead I asked one of the lovely young ladies at the front desk for help, Karla Ramirez was a big help and offered to print my boarding passes for me if I emailed them to her. When I came back down about 30 minutes later shw had them waiting for me. That’s the type of customer service this hotel should be rewarding. Thank you Karla!!!

In terms of location, the airport shuttle bus only runs every 30 minutes, so reservations are required. Poor service. I like the room to be warmer (about 25 degrees). When I arrived in the room, the heating was normal, but the front desk suddenly locked the heating function. I called the front desk to ask for help, but was ignored. I went to the front desk and asked again. He actually said that I was too warm. . I paid to stay here because I want to rest in a comfortable temperature and environment. Whether it's too warm or too cold is different for everyone, and it's not just you at the front desk who has the final say. The front desk said they would help me adjust the temperature to the desired temperature, but they didn't adjust it all night. It was cold all night, but I was too tired to complain. It was useless anyway. Room soundproofing is poor. If it weren't for the relatively low price, I wouldn't consider this place.

In my last three stays in this hotel, I have seen nothing but unprofessionalism and even harassment. I have stayed in this hotel many, many times in the past. In recent years, this place has become like a truck-stop. Let me first give you a brief summary of the recent owner’s cost-cutting operations: The hotel provides a soap which is about an inch and so thin that with one hand-wash it disappears. Pretty insane. I had to walk to a Target to buy soap so I could properly clean myself as a human being. The so-called breakfast is a joke to say the least. Even coffee is nothing but brown water now. Even napkins have transformed. Restaurant/bar is also another disaster… Elevators were not working when I was there (for inspection) but there was not a single apology from the hotel. Upon return from Turkey the other night, I also found out that they there was no longer a shuttle pick up from Terminal 5. I had to take a taxi. I am a world traveler and I can list many other cost-cutting details here but let me come to my biggest issue: With my World of Hyatt membership status, I was given a 2:00 pm check-out on February 10. It was about 11:45 am. I was on the phone trying to arrange something urgent for the earthquake victims in Turkey. Someone started to pound on my door (I had “do not disturb” sign on), she was literally screaming! I opened the door… She was still screaming saying that I had to leave. I said to her in the middle of my phone meeting: “I am having an emergency call now and I have a 2:00 pm check-out. I also showed her my sign at the door. After that she left me alone… Before I left for my flight, I shared some of this experience with some workers in the hotel. They said: “She treats us worse. She is the owner…” I have decided not to stay in this place anymore as it has nothing to do with the Hyatt experience. I am also thinking about taking legal action against this property for violating my privacy. I have seen some hotels in China like this but never anywhere else. The name “Hyatt” should not be associated with this family-operated “hotel.”

Best park and stay for sure! Queen beds (most in the area have double beds). Comfortable, shuttle that came every 15 minutes (I would say even more often but possibly because it was Spring Break week). Accommodating with a rollaway bed. Great restaurant/bar and my son left his running watch and it was turned in my cleaning staff so we got that back easily. I've stayed at so many park and stays in Chicago and this is my go to now.

Good Day, Please allow me to share my feedback from a recent stay at Aloft Chicago O'Hare, 9700 Balmoral Avenue, Rosemont, Illinois, USA, 60018 With the shift in the world for the past 2 years, a great nice clean hotel with friendly team is such a crucial part of our life. And from the moment when I made the reservation, to arrival and check-in, my experience has been nothing but absolutely amazing. The Aloft O’Hare is at a great location with complimentary airport shuttle. I was here for a convention, and it was so easy to walk to the convention building, close by restaurants and outlet malls! Catching the Airport shuttle was super easy and that is where I met ISMAEL. He truly set the tone perfectly. He was so polite and professional, assisted with my one piece of luggage and wished me a great stay. When I entered the lobby to check in, I met the DUO team of VALERIE and JAMINE. They were absolutely superb. It was late in the night when I arrived, like 9:45PM or so. And they both gave me a warm welcome and made sure I had a good room. I have been places where sometime with long shift, your energy bar around 10 PM is almost out. But VALERIE and JAMINE looked like they love their job and were happy to be here. Like I said, with the way the world has job openings at every corner but not enough talent or body for the position, it is great to see such hard working team on Marriott Aloft side. And lastly, I have not met the lovely DAISY but just spoke to her over the phone few mins ago and she was so professional and patient. Of course when I called the hotel, it would be nice of me if I had my confirmation number or last digits of my CC in my hand. But of course rookie mistake on my part. I made poor DAISY jump through hoops to look for my reservation. I can only imagine how busy she may have been. But she as politely and professionally as ever, took time and found my reservation and was able to answer all my questions. I do know that I had seen her name mention on few other reviews. So, I am not surprised of her professional conduct over the phone. On the morning of my check out, I was leaving at 5 am (Yawn!) so I was able to grab few items from the breakfast bar. They were so handy and decent selections. Thank you, management, for having the breakfast corner. In the end, a great location to come back, clean rooms, hot water in the shower and I am so happy that the small bottles of toiletries are being replaced with large wall-mounted dispensers. The soap was absolutely amazing in the bathroom. I had a great amazing stay and will definitely return. Thank you to the entire team!

We stayed one night at this hotel, because Hurricane Ian extended our trip to Chicago. We couldn't extend our rental car and needed a location near the airport with a shuttle. This place not only fit the bill for convenience but it was quite nice. The hotel is very nice and stylish with an open airy feeling. The rooms are rimmed around and open atrium that houses seating and a restaurant/bar. The suites are a little dated but very nice and very large with a separate living area, bedroom and a bath separating the two. This suite could easily be shared and it is also nice for business people because the bedroom door can be closed. Titanium members have a nice lounge with hot breakfast from 6-9 weekdays, a little later on weekends, snacks, water, sodas, coffee, tea, etc all day and appetizers from 5:30-7:30pm. The night we were there they had chicken wings, pizza and a couple of other goodies. The attendant is very efficient and we were extremely grateful for her asking someone to take their phone conversation off speakerphone. Last but not least, Rey, the shuttle driver arrives every 1/2 hour on the 1/2 hour to take you to the airport. Very nice man and quite prompt. Tip - you can also take the shuttle to the metra station at O'hare for transportation to other areas.