Posted on Mar 30, 2026
YouzhiluotuoCouldn't check in until 2-3 PM because the room wasn't vacated, even though I arrived at 12:30 PM. Everything else was fine though; even without ordering breakfast, a staff member came by in the morning to ask if I needed coffee or tea, which was a very thoughtful touch.
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Price per night from:AED 301
Posted on Dec 23, 2025|Standard Double Room with Sofa Bed
StefanFLMercure Duisburg is quite a good hotel. Especially for the price we paid for 4 people. The sleeper couch was comfortable for the kids and the bed for us was nice. We also really enjoyed the breakfast (although we missed the bacon…). The swimming pool was actually nice. The kids enjoyed it a lot. The location is absolutely perfect. The main shopping street is behind the hotel on a couple of minutes walking distance. We enjoyed the Christmas market and the kids had KFC. There are nice shops as well. Parking was very reasonable. 12 euros for 24 hours.
Some constructive feedback:
- the pillows are surprisingly flat. They didn’t have extra pillows left, other guests also asked for them. Might be good to change the pillows. Pillows are not that expensive nowadays, so Accor, please upgrade there.
- there is only 1 lift. That was quite uncomfortable because the staff also uses the lift, especially also housekeeping with the carts. So sometimes it’s either you wait or you take the stairs.
- the carpet could be changed. It’s clean, but looks old and worn out. They put up a funny poster, so that makes it a little better. But still, hopefully for the next renovation, please take that up as well.
- the TV mainly had German channels. The news channels were also in English. The smart tv’s unfortunately didn’t have apps on like Netflix or Prime, etc. so I could log in with my own account. Neither was there a way to screen mirror my phone. So when the kids were sleeping I ended up watching a movie on my phone…
Some minor things, but we do recommend the hotel. If you have a bigger budget, you can find a more luxurious hotel I’m sure. We would come back again.
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Price per night from:AED 274
Posted on Oct 10, 2025
Guest UserStruggled to get through to the hotel as the phone number on the app used to make booking was in correct. The hotel is easy to find and transport links from the airport I give a 10/10 plus connection to the city was super easy. Upon arrival, the service desk staff were pleasant and apologised. Finally checked in and the room was clean and well done. However, my room was facing the major road and extremely noisy during the entire stay as the road is a busy one.
Ordered a late dinner and disappointed with my under done beef patty, the bun it came with required an electric knife to get through. I did complain and an apology was given.
Now, the hotel room doors bang whenever they’re being closed and made my stay unbearable. Something definitely needs to be done as I was put off!! Before retiring to bed, I hung the notice to not be disturbed..alas! the following morning after breakfast I just wanted to have a quiet time but I was rudely interrupted, disturbed coupled with the loud doors as the cleaners went about their inspections 2 x in a space of 10 minutes.
I would have loved to stay here on future visits but it’s a NO!!
The breakfast was lovely, sauna and swimming pool facilities too. I did not use the gym. Otherwise it’s in a good safe location.
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Price per night from:AED 262
Posted on Sep 23, 2025
Guest User
It's located across from Cologne Cathedral, and looks spectacular lit up at night. The room was very spacious and comfortable. I was happy to have free water in the room, but perhaps because Germany is an environmentally advanced country, it was bottled water rather than plastic bottles. It's inconvenient to carry around, but it was enough for making tea in the room.
If I had to say something negative, it would be that you have to cross a bridge to get to Cologne Cathedral and the station, but you have to go down a flight of stairs to get to the hotel entrance. It was a bit inconvenient to go up and down with a suitcase.
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Price per night from:AED 859
Posted on May 3, 2026
Guest User
The location is fantastic, right near the train station and a short walk to the cathedral. The room also has cooking facilities and a washing machine, which is incredibly convenient for long-term travelers! Plus, there's a pool where you can get some exercise, which is a great bonus.
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Price per night from:AED 432
Posted on Nov 18, 2024
Guest User
Great location and very near to tram. Room is relatively small and without kettle. Breakfast is average with basic.
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Price per night from:AED 335
Posted on May 19, 2026
Guest UserPretty good.
Facilities: Decent, just a bit old.
Hygiene: Alright, very clean.
Environment: Very good, very good.
Service: Very good, very good, very good, very good.
Highly recommend, highly recommend, highly recommend, highly recommend, highly recommend, highly recommend, highly recommend, highly recommend, highly recommend, highly recommend.
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Price per night from:AED 232
Posted on Jun 15, 2026|Standard Room 2 Single bed
JuejueyijiuxiangquSantoriniThis hotel boasts a great location, close to the train station and the old market, and near the Rhine River, offering a lovely environment. There's a church right downstairs, providing a nice view. Check-in is self-service via a machine, which was a bit slow, but the hotel's interior is quite new, the rooms are spacious, and the bed is comfortable. Thumbs up!
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Price per night from:AED 275
Posted on May 22, 2023
DAHSOLAR
Beautiful environment but almost no taxi
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Price per night from:AED 513
Posted on Aug 26, 2025
Guest User
Newish Hotel, in a remote location, need a car to get around. The rooms have no climate control, needed to request a fan as it was hot and humid in room. The 'natural pool' was freezing and quite dirty to look at, pointless as not heated in Germany. For a chef hotel, breakfast was average, not consistent, one morning the eggs benedict were great, next morning, totally overcooked and unappealing, Pancakes were aweful. At dinner, service was also inconsistent, forgot the soup, brought it after a long time after main course, just didnt work. We also found it to be very inflexible for a small luxury boutique hotel - they only provided sparkling water in the room, when we asked to switch the bottle to still water, there was poor communication and a charge of 8 euro for the still water? tap water tasted pretty salty and did not want to use that in the coffee machine either. overall pretty average, would not return or recommend
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Price per night from:AED 831