Posted on Dec 17, 2019
YIJIAOn the day of check-in, I arrived very late and said that I wanted a quiet room, so I was sent to the innermost corner. When I entered the door, the curtains were not tight, and I felt that it was even worse. I asked for a room change. Fortunately, changing the room was fairly fast, but the room downstairs was changed, because there was a block on the second floor balcony, so the lighting was not good at all. The three meals I ate didn't have a day because the breakfast ended at 10 o'clock. The lunch and dinner were similar, and there was nothing to eat. I didn't see any seafood except grilled fish. The pictures were deceptive. There are quite a few places to play, but the water in another pool with a slide is cold, so it can only be displayed.
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Price per night from:INR 16,233
Posted on Jul 1, 2026
SadsHillThe room was clean and spacious.
However, the only major issue is that the hotel is undergoing renovations.
The construction site is directly overlooking the pool.
The noise from the works starts early in the morning!!!
Avoid this hotel until the renovations are complete!!!
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Price per night from:INR 14,301
Posted on May 14, 2026
Guest UserFantastic activities for kids, but let down by freezing pools, poor drinks, and a frustrating checkout
We recently stayed at the Pickalbatros Club Sangho Marrakech for 4 days in April as a family of four (a couple and two children aged 3 and 7). We booked a Family Pool View room. While the resort has incredible potential and wonderful staff, several management and maintenance issues stripped away the 4-to-5-star experience.
The Highlights (The Good Bits):
Excellent Rooms & Service: Our Family Pool View room was incredibly spacious with comfortable bedding and a massive terrace. Room service was very friendly and the room was spotlessly cleaned daily.
Superb Kids Entertainment: The entertainment team was fantastic—highly energetic and brilliant at including everyone. The Kids Club was a hit for our 3 and 7-year-olds (face painting and indoor toddler slides), and the free VR/gaming room was a massive bonus.
Great Sports & Amenities: There is a top-notch basketball court, a football pitch with good artificial grass, and a padel court (just remember to book this in advance).
Late Departure Flexibility: Since our flight was in the evening and checkout was at 12:00 PM, the hotel kindly allowed us to use the resort's common facilities for an extra 3 hours, and they booked our airport taxi for us.
The Lowlights (The Bad Bits):
Freezing Pools & Safety Issues: We visited in April, and the water in the main pool and the waterpark was absolutely freezing. There is only one small heated pool in the corner of the resort, but it was open for just one day of our stay (closed for maintenance the rest of the time). When it was open, the water was uncomfortably hot (around 35-40°C). Furthermore, the waterpark has great slide options, but some of the steps on the slide stairs were loose, which felt unsafe.
Food & Drink Disappointments: The drinks were a major letdown—poor quality, zero variety, and served in cheap, disposable plastic glasses. There were also far too many flies all around, specifically in the main restaurant areas. While there is a vast variety of food across three restaurants (Main, Moroccan, and Asian), some food items were not fresh or warm. Also, be aware that the Moroccan and Asian ”à la carte” restaurants are actually just buffets.
The Checkout Experience (Very Poor):
Our departure left a bitter taste. After checking out, our pre-booked taxi arrived and was waiting with my family inside. The reception staff suddenly stopped me to ask if I had paid the local tourist taxes at check-in. I said yes, but because they never provided a receipt at check-in, I had to pull up my mobile banking app to prove the card transaction.
The receptionist then claimed their system had been down during our check-in, a mistake had been made, and we owed an additional 300 MAD. With my family waiting in the running taxi, I felt pressured to just pay the cash to avoid missing our flight. Shockingly, they refused or failed to provide a receipt for this additional cash payment as well.
Verdict: The kids had a fun time with the activities, but management seriously needs to address pool temperatures, dining hygiene, and their highly unprofessional front desk payment procedures.
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Price per night from:INR 12,453
Posted on Jan 23, 2024
Guest User
The service is very good. You can go to the spa and soak in the hot springs. The service attitude is very good. Most of the staff can speak English.
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Price per night from:INR 103,420
Posted on Sep 23, 2026|Deluxe Room
Guest UserHad a very good stay; everyone was attentive, and the breakfast was generous and delicious.
The only minor issue was the room cleaning, which seemed rushed. The floor wasn't cleaned, and neither was the bathroom (the room floor had the same stains, and the mirror was full of smudges, along with dirty floors). Only the towels were changed and the bed was made. Otherwise, no complaints.
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Price per night from:INR 8,293
Posted on May 26, 2026
UpintheairA huge resort and full of facilities. There are playgrounds, garden and nice swimming pools. It’s good for driver that they provides on site parking lots. My room is huge and they provided amenities like teeth brushes and plastic. However no WiFi in the room.
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Price per night from:INR 5,303
Posted on Jun 1, 2025|Superior Twin Room Garden View
MrSHAOThe price/performance ratio is good. Breakfast includes freshly fried m*****t and fried eggs🍳
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Price per night from:INR 6,671
Posted on Mar 7, 2025|Standard Room
Angela Gale 0977Amazing hotel, brilliant staff who can't do enough for you.
Food amazing !!!!! So much choice ..Rooms faultless..
Reception staff are so helpful!!
A taxi to Marrakech centre is MAD150.
Be careful not to be ripped off.
The hotel offer a bus service, twice a day its free otherwise you have to pay . The city centre is definitely a visit.
It's great to stay and enjoy the hotel but go and enjoy Marrakech as well
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Price per night from:INR 12,002
Posted on Oct 24, 2026|Double Room With Courtyard View
Guest UserRiad du Rabbin is in the heart of the Spice Souk , and as soon as you enter you know you’ve travelled and the area is aive with sights, smells, noise and interesting people. It’s very close to Bahia Palace, the synagogue, loads of places to eat, taxis, shopping, and great coffee shops. As soon as you step into the riad you find yourself in sanctuary of stillness. Staff at the tiad are keen to help, even coming to the main square to meet us because the alleys in the soul are not accessible for cars. Everywhere is spotless. Our room was advertised as a double but it was extremely small and cramped with no external windows so really only suitable for one guest. We peaked into the family tooms and would definitely opt for that next time! Also need to say the pool is very pretty but tiny so more for aesthetics than s swim! Breakfast on the terrace was pleasant - imagine a very basic berber and portion sizes are small! One egg, one msemen, a mini pancake with jam and a slice of fruit. Luckily Kosy Kawa, a very nice coffee shop is about 2 minutes away!
All in all we had a pleasant stay. On checkout our bill was higher than expected but it was changed to what we were expecting when we asked for a written invoice. Unfortunately their electronic payment system was down so they wanted cash. Luckily they accepted euros but only had a few coins and no notes for change.
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Price per night from:INR 6,953
Posted on Feb 25, 2026|Deluxe Room
Guest UserThe hotel's location is super convenient. It's a straight 40-minute walk to the Medina. The train station is just 10 minutes away (we had a fantastic trip to Casablanca from there). All taxi drivers know this hotel.
Yes, the hotel is a bit dated, BUT if you're not planning to just sit in your room, it's a very decent option. Breakfasts are standard, nothing fancy. The pool with sun loungers is absolutely fantastic. We even managed to get a tan! 👌👍
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Price per night from:INR 5,458