Hotels Near Jardim da Rainha in Alcantara

Fantastic apartment. I was on a solo trip but this would be perfect for friends, family couples or business. Fully serviced with a fridge, oven, kitchen ware etc. great shower pressure. Comfortable bed/pillows. Had a small issue checking in as it’s an electronic checking, but there’s a phone available and they sent someone over straight away to help. Great service. The only criticism which is such a minor detail, was that I could smell the food being cooked in the apartment next door. Otherwise can’t fault the place! Aparantly they have 18 locations in Portugal or Lisbon, so I will defo be using the apartments again!!

Convivente location to city center Clean and comfortable rooms Secured and baggage lefts options Plenty options for foods around and even a supermarket Very understanding and friendly staff and guided me to find my way around the city and sight seeing options

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

The staff is wonderful, i came with my 2 kids, and we had 3 single beds. Beds are comfortable. The bathroom size is correct, not too small, and not too big. The room was cleaned every day. The breakfast bufet is very nice and complete. Thanks again to the staff who are very helpful and kind. The walk to the beach is 5 min, the beach is very nice. I definitely recommend this hotel.

Also below CV19-Bedingungen I expect a hotel that adheres to the facade with four stars to a lot more. Every morning the same processes, coffee in ToGo cups in a paper bag together with a apple and wooden knife, incrusted ”sandwich” in alufolium with always the same coating ( disk cheese disk cooks******e dry without butter). With some luck it managed to not shake the coffee and everything is dry. But this a piece of fruit is now beautifully warm. Or it's all swept and the day and breakfast is ”saturated”. No trace of a table, a normal cup, a normal beet etc. Eating from the hotel kitchen is unfortunately not worth the price. Carpaccio is beautifully made and fully frozen in the middle, so fresh is different. The hamburger on the one hand is “mini” and in the dry bread that falls out when looking (13€) are a joke, unfortunately not funny. Bach now several stays, forcefully as everything else is closed, I will change immediately as soon as alternatives are available. Hotel itself is clean new and modernly furnished, but dues is destroyed by the circumstances described above DANGER!!!!!

We arrived here early, long before check-in. We waited in the lounge, which was comfortable enough, and noticed guests arriving after us were being allocated thier rooms before us, no reason given. We had booked 2 balcony rooms, only to be put in the basement with a ”garden room”, no view, dark and dingy. I complained and in fairness we were moved the following day, although we were put two floors apart, not ideal as we were travelling as one party. One of our party was taken unwell and the Reception staff could not have been more unhelpful, flatly refusing to call a doctor. Having worked in the travel business in this resort I can honestly say that I have never stayed in such an unfriendly, unhelpful hotel. I would never even consider staying at this awful place again, let alone recommend it to anyone else. Please pay a little more and stay in a decent hotel as far away from this one as possible.

It was a complete pleasure to stay st this wonderful hotel for many reasons. It’s location is simply fantastic within walking distance to everything. The rooms overlooking the beach are stunning. Rooms are spotless with excellent house keeping. Breakfast is a feast. I cannot recommend this hotel highly enough. The cherry on the cake is it’s great value for money. Thank you Hotel Baia I will definitely be back. Christina Gernon.

We stayed for 5 nights and found that the hotel was not at a 4 star rating standard. Good points: - We had a great view of the beach from our room - 2 min walk to beach Bad points: - a general lack of enthusiasm and purpose from staff at hotel. We found ourselves constantly waiting for things and would find out key information about the facilities as our stay rolled on. There was always lots of staff on reception but no one was doing anything. - They will nickel and dime you for everything, even the coffee capsule in your room! - large bed but uncomfortable - The hotel is stuck in a kind of early 2000’s time warp. I’m sure it was great back in the day but has fallen into disrepair. - shower and bathroom not cleaned to a high enough standard, mould visible. - breakfast was basic and not at a 4 star standard, eggs tasted like flour and bacon was processed. Sesimbra is a beautiful destination and if we had our time over again, we’d stay further down the beach at another hotel or Air B&B. You’re effectively paying for the view at this place but that’s about it.

The hotel is nice enough but don’t expect too much. Our room (205) was spacious and had a lovely terrace with some very poor choice of furniture making the terrace rather an uninviting area. Our room was not cleaned properly - there were bits and spots on the carpet, and plenty of hair from previous guests in the bathroom that one could start making up a wig. The condition of maintenance of the room was lacking too and no thought seems to have been put into how to make the stay more practical ( no USB ports, no sockets near the bed to charge mobile phones, etc) The hotel has potential but it feels like the management ‘just doesn’t care’ that much. Fire doors were kept open on the first floor. Basic breakfast in terms of choice but a real positive: an espresso machine which made proper coffee. Sound insulation in the room was pretty poor too - you just have to hope for quiet neighbours.