Almaty Hotel Reviews
Almaty Hotel
Kabanbay Batyr St 85, Almaty, KazakhstanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Almaty Hotel Guest Reviews
4.3/5
Very Good
29 review
Verified reviewsLocation4.4
Amenities4.1
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All Reviews(29)
Positive reviews(22)
Reviews with photos/video(5)
Negative reviews(7)
Anonymous User
Superior Deluxe
Stayed in Jul 2024
Business travellers
7 review
Outstanding
Posted on Jul 3, 2024
The overall environment is good, the location is amazing, the price/performance ratio is high, and it is the first choice for high-end business travel hotels
Original TextTranslated by Google
Sam4ever
Standard
Stayed in Feb 2024
Business travellers
19 review
Amazing
Posted on Mar 25, 2024
Hygiene: OK
Facilities: Average
Environment: OK
Service: OK
Original TextTranslated by Google
chuqiushi
Stayed in Mar 2024
Business travellers
22 review
Posted on Apr 22, 2024
The room has a peculiar smell. The unrenovated room has a strong musty smell, and the renovated room has a strong smell of paint. It is not suitable for staying.
Original TextTranslated by Google
Vivian-Shi
Superior Twin
Stayed in Nov 2023
Business travellers
11 review
Outstanding
Posted on Nov 28, 2023
The location is very convenient, there are plenty of restaurants around, and it's very close to the subway station
Original TextTranslated by Google
LEE SUNG7
Standard
Stayed in Jan 2024
Business travellers
18 review
Very Good
Posted on Jan 27, 2024
The location is good.
The room is of an old type, furniture from the 80s.
Original TextTranslated by Google
Anonymous User
Superior Twin
Stayed in Oct 2023
Business travellers
2 review
Amazing
Posted on Jan 20, 2024
It’s my first time staying here. I feel good. I will come again next time.
Original TextTranslated by Google
Uhrmann
Standard
Stayed in Jun 2023
Business travellers
9 review
Posted on Jun 21, 2023
Great location, best view, but the plumbing is disgusting, everything leaks. And the elevators are slow and narrow, there used to be several of them, now only one remains, the rest have been blocked.
Original TextTranslated by Google
Guest User
Stayed in Sep 2023
Family
4 review
Outstanding
Posted on Nov 11, 2023
Good environment and high cost performance
Original TextTranslated by Google
Wuwei Way
Stayed in Oct 2023
Business travellers
8 review
Outstanding
Posted on Nov 23, 2023
Nice, a little old. Good location
Original TextTranslated by Google
Guest User
Superior King Plus
Stayed in Aug 2023
Business travellers
20 review
Outstanding
Posted on Aug 30, 2023
Convenient location for dining
Original TextTranslated by Google
Guest User
Standard
Stayed in Jun 2023
Friends
3 review
Outstanding
Posted on Sep 18, 2023
Very good clean convenient
Original TextTranslated by Google
Guest User
Superior Twin
Stayed in Jun 2023
Business travellers
6 review
Posted on Jul 1, 2023
Average, pretty good
Original TextTranslated by Google
Guest User
Standard
Stayed in May 2023
Business travellers
1 review
Outstanding
Posted on Jun 2, 2023
Good, very satisfied
Original TextTranslated by Google
205odid
Stayed in Sep 2023
Business travellers
Posted on Sep 27, 2023
I was asked to leave the room I booked. Reception managers definitely do not know their job. I was asked to leave the room I had booked and they told a lot of lies so that I wouldn't go back to my room. I checked out and left. Terrible
Response from Property: Dear 205u_urg, Thank you for choosing the hotel "Almaty!" We sincerely apologize for the fact that not all aspects of the stay met your expectations. As for the staff at the reception, additional trainings will be held for the hotel staff to maintain and improve the level of our service. We will be glad to see you again in our hotel! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Narri_man
Stayed in Jul 2023
Couples
Posted on Jul 3, 2023
Dear all, I hate to say this because Almaty is my hometown, but this was the worst experience out of all hotel booking. Not only the room was not tidy and not very clean, but in the morning at 8:30 AM housekeeping lady entered our room despite the do not disturb sign on the door, she didn’t knock but just entered our room while we were sleeping and there was a man working in together with her. After I intervened she left the room apologizing for disturbing us. Approximately in one hour she entered our room again this time with another man behind her. After that we couldn’t sleep anymore we dressed and went down to the reception to complain on the housekeeping and to understand what is going on. Neither the guys at the reception nor their manager and housekeeping service manager could give us any type of logical and proper explanation on what was that and why their housekeeping worker entered our room twice, what they were looking for and what was the purpose of disturbing us. I personally think this hotel should be undergoing a thorough expertise on hotel management and quality of service.
Response from Property: Dear Narri_man, Thank you for choosing the hotel "Almaty!" We sincerely apologize for the fact that not all aspects of the stay met your expectations. As for the staff additional trainings will be held for the hotel staff to maintain and improve the level of our service. We will be glad to see you again in our hotel! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Trending Searches
Recommended for you
Hotel B Suites Namba Kuromon ReviewsShenzhen Shiyatu Executive Apartment (Futian Convention and Exhibition Center Gangxia Store) ReviewsNesuto Curtin Perth Hotel ReviewsHotel Route-Inn Morioka Ekimae ReviewsBob W Chueca ReviewsNovotel Amsterdam Schiphol Airport ReviewsCandeo Hotels Matsuyama Okaido ReviewsSmile Hotel Kyoto Shijo ReviewsĒRYA by Suria Hot Spring Bentong ReviewsRiverview Hotel ReviewsQingyuan City Guest House (City Government Branch) ReviewsNatee Hostel ReviewsYufuheng Business Hotel (Shenzhen Longhua Bus Station) ReviewsBeachfront Hotel ReviewsNomads Airlie Beach ReviewsCosta Bahia Hotel Paseo Caribe ReviewsUrban Travellers Hotel ReviewsInkantari Boutique Hotel Reviewsyuanyu Reviews21 Rooms Hotel ReviewsPremier Inn Blackpool (North Pier)Best Western Manchester Altrincham Cresta Court HotelKam Mum Guest HouseManli HotelCastillo Rojo Hotel IstanbulSorell Hotel SeefeldNorbreck Castle Hotel & SpaOuting Boutique Hotel Yiwu International Trade CityBeit-ToureefHoliday Inn Express (Jiuzhaigou Scenic Area)