Anonymous User
July 21, 2024
The environment is satisfactory, surrounded by green mountains, the castle is particularly beautiful, you can take pictures as you like, and you can go directly to Kitty Park. You can choose a room with tickets, or you can buy it directly from the hotel. You can buy a two-day ticket here, so you have more time to play. When checking in at the front desk, the park will also record your face at the same time, so you can enter the park by scanning your face, which is very convenient. We are the cheapest room type, and the room is also quite large, but the hygiene is worrying. The chairs are very dirty and the small table is also dirty. I dare not touch it at all. Then talk about the room facilities. There are two large and two small slippers, which are relatively thick but small. There are three bottles of mineral water, and nothing else. The bathroom is quite large and has a large bathtub, but there is no disposable bathtub cover. The shampoo and shower gel are empty and basically can't be pressed out. Let's talk about the service. I just mentioned that there were no disposable bathtub covers in the room. We called the front desk to ask, and the front desk said, "We don't have that," and then hung up the phone, which gave people a very rude feeling. In addition, this is a parent-child hotel, and many of the guests are families with children, but from the time they checked in to the time they left, they did not feel the slightest welcome or enthusiasm for children.
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