Arkk Homes

Good location on the edge of the old town. Helpful front desk and scruffy free parking opposite. Quite difficult to get to by car via very narrow streets. Clean, modern and good sized apartments with kitchen. Fold out sofa bed for my son was not comfortable with a thin mattress. Biggest issue was the design of the room: the air con unit was in the lounge area so when it ran the lounge was very cold but the separate bedroom area was warm.

We arrived late at night, only to find that the entrance is located down a dark alley. While the apartment building is conveniently close to the old town, it was not the welcoming start we hoped for. On our first day, we discovered that although the stove looked functional, it wasn't working. We were three guests but were only provided with two sets of towels. When I requested a third, the male manager informed us that he wasn't "supposed" to provide an additional set, which felt unhelpful. The washers and dryers, while appearing clean, had an unpleasant smell when we used them. Additionally, many of the rooms face west, so by evening, they become quite hot. Unfortunately, the air conditioning in each room was ineffective, leaving us uncomfortable as the rooms didn't cool down adequately. Throughout our three-night, four-day stay, the night manager seemed unwilling to help with our requests. This lack of responsiveness made us feel as though we were pleading for basic assistance. Overall, I wouldn't recommend this hotel. It may look appealing initially, but extended stays reveal multiple issues that staff seem unwilling to address. We felt more like we were begging for service than being treated as guests.