Holiday Apartments in Surfers Paradise

We are 4 nights booking. We think this apartment should provide some Facial Tissues boxes when we check in. They DID NOT mention they are SELF CATERING apartment in trip.com. Look like same as others apartments and hotels. When we ASKING FOR Facial Tissues boxes to provide, the reception told me go to convenient shop or Cole’s. we are extremely tired from long distance flights from 11am to next day 7:30am. We’re feeling walking distance 10mins x2 return , total wasted 20-25 mins for us. The receptionist brought a facial towel to us and suggest us go to buy yr own tissue; otherwise suggest us use the toilet paper instead of it——-How awful? I strongly recommend: 1. They must write down what will be provided and clearing services how frequently. 2. Only well come pack, it should including facial tissue boxes. Otherwise, provide selling items. 3. To limit office hours, should provide the machine for selling essential things, such as toiletry, tissues, toothpaste, teeth brush, comb, slippers, cotton tips. Soap etc. Looking forward improving! If they not trying to saving $1, it would be better service. For environment, facilities, swimming pool, car parking all is very good.

The apartment is serviced by Wowstay, not the Mantra Hotel. So the key has to be picked up from a lockbox at the base of the hotel and returned to the same lockbox. It’s a very professional and easy process, however I would recommend when dropping the key off to drive your car from the car park to the front of the Mantra Hotel checkin area. Leave your car there as there is no other convenient / close places to park. Then walk up the stairs around the side of the Mantra building to the lockbox area. The apartment I stayed in was on the 21st floor facing the ocean. It has the same layout as the other apartments with a modern bathroom, large sized bath that looks out over the bedroom, out to the ocean. The main bedroom and lounge have floor to ceiling views. It has a large balcony and great views of the coast. It has an extra large flatscreen TV, nice art work, a full kitchen. It also has a very comfortable leather lounge. There is an open study area that is used as an open bedroom for two single beds. The main bedroom has a king size bed. However I did find it unusual that a single pop-up bed had been made with linen in the same main bedroom. ( it was placed between the window and the end the bed, which obscured the view and took up the rest of the space in the bedroom. It looked out of place, it wasn’t necessary) it was easy to fold up, which I did and I placed it in the other area with the two other beds. I suggest you do the same if this happens to you. Or maybe you can request that it’s not used in the apartment? I will next time I stay. The location is great, central to everything. I have stayed at the Mantra through the hotel a few times before, however it was cheaper through Wowstay and it was as nice as the hotel apartments, so I will stay here again when I’m visiting the Surfers Paradise. The extra bonus with booking this via Wowstay, is that a carpark space is included with the booking, however if you book an apartment through the Mantra Hotel, you will be charged an additional fee.

Great stay! Perfect for kids and adults alike with the choice of both the pool and ocean. Just wish I had booked the sea view. I couldn’t fault the service especially when addressing an issue with our parking.

This was a great place for a family trip. While it was a bit far from the city center, requiring us to walk or take the tram, the spacious beds ensured everyone in the family could rest comfortably. The ample space also allowed us to relax and even cook meals, which was a huge plus. The limited operating hours of the front desk were a slight drawback, but they kindly assisted us with a late check-in outside of those hours. Since we visited during the Australian winter, the room was a bit chilly, and the lack of heating was a bit disappointing. Nevertheless, the overall comfort and convenience for our family made it a highly recommendable place to stay.

The apartment-style hotel feels like home. It is only a 10-minute walk from the Surfers Paradise Commercial Street. The large supermarket is economical and affordable to eat comfortably! Dining in Australia feels very expensive, so it’s better to buy something to cook in the hotel. The hotel is equipped with large and small pots, bowls, knives, and forks. They can make delicious and delicious. Sitting on the terrace and drinking an authentic Australian beer, Meidi what! ! You can also walk on the beach, blow the sea breeze, and watch the sunrise and sunset! ! Buy a ten-dollar bus 🚌 look, you can go to the outlets to take an unlimited number of buses and trains for one day. Good things are much cheaper! !

Surfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.

The room is located in the Hilton hotel building, but it's not directly managed by the hotel. Instead, an independent property management company handles it. Check-in and check-out were very convenient; you just submit your details beforehand to get a PIN code, then retrieve your key from a designated mailbox. It's just a stone's throw from Surfers Paradise beach, and the walking street downstairs is bustling with supermarkets, shops, bars, restaurants, and a Timezone – perfect for families with kids, as everything is within easy walking distance. The room's dedicated parking space saved us a lot on parking fees. We booked a sea view room, and while you could see the ocean, there was some obstruction, and it was quite close to the neighboring building, so we had to keep the curtains drawn for privacy. The room had appliances like an induction hob, fridge, washing machine, and dryer, but they were all quite old. The washing machine filter was very dirty, there was sand left in the shower from previous guests, and food residue in the frying pan. In summary, don't expect Hilton hotel standards; they merely share the same location. It's more like a regular guesthouse, though you do get to use the hotel's amenities (like the swimming pool). If you're not particular about luxury accommodation, it offers great value for money.

Sure! Here’s a polished review you can use or modify as needed: ⸻ I recently stayed at the Ipanema in Gold Coast and had a fantastic experience. I was so worried that i might not be able to check-in to the hotel as I arrivedl during off hour but they left the key in a box which made it easier to check-into the hotel. Everything about the stay was great—from the hotel itself to the room, bed, and all the facilities. The room was clean, spacious, and well-maintained, offering a very comfortable bed that made it easy to relax after long days of exploring. The location is also a big highlight—perfectly situated between Surfers Paradise and Broadbeach, 12-15mins from hotel making it convenient to get around and enjoy everything the Gold Coast has to offer. The hotel facilities were excellent, including a nice pool, gym, and secure parking. Everything was in great condition and well looked after. The staff were friendly and helpful, adding to the positive overall experience. I would definitely recommend Ipanema to anyone looking for a comfortable and convenient place to stay in the Gold Coast .

Unfortunately we did not have a great stay. We booked 3 apartments for a family vacation and all 3 had issues. All 3 apartments had faulty air cons. 1 air con didn’t work at all and also a toilet in that apartment didn’t work either. Also when we arrived, we found one of our carparks had a car parked in it and that 2 other guests were allocated the same Carpark as us. We all contacted the letting company and all guests were told to seek help from the apartment reception who then told us all to contact the letting company as they don’t deal with the private apartments and their carparks. So it was back and forth for hours, we even visited the office twice until the car was finally removed. In terms of the no aircon/ broken toilet room, we were told there was nothing the letting company could do about it as they only have 1 staff member on so we’d have to wait for the next day and that some of our cost would be refunded (We are still waiting). The next day, in the morning the staff member visited and said the aircon is broken and they’ll have to find another room so will get back to us. It was close to the letting company’s closing time and we hadn’t heard back so we followed up only to be told there’s no more rooms available and our family would have to make do with the fans. Our family members in the no aircon room got sick from the heat/ stuffiness even with the doors and windows open. The amenities - lagoon, gym and pool are awesome So it was really unfortunate we did not enjoy our stay due to the lack of upkeep of the apartments and the service.

Not clearly service provider, a king bed was not a king bed, that was Two singles bed joint together never slept well in 7 days,