Apartments in Chitose

We have stayed at hotels located in or very near major airports. Some have been good, but we have found those actually in the airport usually practice treating guests as prisoners who don’t have other good options. Service there is usually average at best and care of the property is often marginal. Not so with the Sapporo Portom International. We wish every major airport in the world had a hotel just like it. It is new, modern, comfortable, well maintained, and run by a professional helpful staff. Our room was a Superior Twin, a typical shoe-box shaped hotel room, this one on the big side. Those who frequent hotels know the typical shoe box room will suffice as long as it’s clean and the water is hot, but you also probably notice some owners do a lot more than others with their rooms to make guests comfortable. This room has all the latest high tech, from lights to tv to curtains to outlets for charging. There’s a safe, fridge, and nespresso coffee maker. The bathroom has a little wet room with separate tub and shower. However, unlike many Japanese hotel wet rooms we encountered, the shower was western style (rather than the onsen-style with both shower and faucet, sitting stool and big bowl). However, if you want an onsen bath, the real thing can be accessed on the 4th floor of the hotel where there is everything you need to cleanse and then soak in a public bath of hot mineral water. The hotel also appears to be designed to facilitate quiet and rest. It’s purposely dimly lit and located at one end of the international terminal away from other airport services. It has black-out curtains. The location, which helps keep it quiet, is about 15-minutes' walk from the domestic terminal where most of the airport’s services are located (just a Lawson's convenience store nearby the hotel as well as a Visitor Welcome Center type place). Even if your itinerary doesn’t take you to the domestic terminal side of the airport, if you have time, you’ll likely want to peruse the many shops and restaurants over there. If you’re technology challenged, make sure to quiz the staff member who accompanies you to your room on room features and how they work. At checkout we were provided an airport cart and they loaded our luggage on it for us. This cart together with moving walkways between the international and domestic terminals removed a lot of the burden of crossing the airport on foot with luggage. We wanted to avoid rushing from the Sapporo city center to catch a 40-minute train or taxi to the airport for an early morning flight. The Sapporo Portom International was perfect, plus it afforded us a final onsen experience in Japan. Please build more.

Truly a world class onsen resort! My partner and I booked a 2 night stay and was truly taken care of with dignity by ALL of the staff members we've interacted with. The minute we drove into the compound, our car was politely taken over by the valet staff, and luggages handled by their concierge - we literally completed check in without the hassle of finding a parking spot or dragging our luggages around. Every staff member, and I truly mean all of them, made sure they greeted you and ensured that you have everything you need. I highly recommend going for the Kaiseki Meal at the Japanese restaurant within the compound. We were taken care of by 中谷-san, who does his best to converse with us in English and made sure we know what we're consuming. Food was delicious, well-plated and very fresh. One thing to note - this is a superbly well-maintained onsen resort that probably has been established for many years now. Given the age of the facility, you won't be finding modern fixtures like USB outlets and cable TV in the room. Nevertheless, the beautiful and well-kept interiors would certainly make up for that. You'll also find amenities like sewing kit, nail clipper and even indigestion medicine (wow!) in case you ever need them. Highly recommended if you're in Hokkaido!

Our family stayed at this hotel for 2 nights. While my other family members are completely satisfied and happy, I left with mixed feelings. But this is a special experience which I think is worthy of my time to share a detailed review here. We stayed at the suite resort and suite sky resort (1 night each). The design and maintenance of the hotel are impressive. It is a place that feels artistic, escaping from the busy life to fully relax and enjoy a good view of the lake. All guests need to take off shoes while in the hotel, and can wear the hotel wear (Japanese style) while doing different activities in the hotel (feel truly immersed in the atmosphere). Most staff are very smart, proactive, and attentive to client needs. They generally speak good English, although some cannot but they will still try their best to help. We tried both the Japanese tea ceremony and indigo, and those were very good (but these activities are not suitable for very young kids like aged below 6). The staff are real professionals. The rooms are ready early so after we arrive around 1pm (which is impressive because most hotels will just hold the room until the check-in time even though the room is available). We were led by the staff into the room and were given a brief introduction, and our luggage was carried by the staff. We stayed in a different room type on the second day, and could wait in the room until the new room is available at around 11:30am (again, this is very considerate action by the hotel). On the first day, we got champagne, welcome chocolate and fruit. On the second day, we got afternoon tea service at room (desserts which were very nice). Room size is large (100m2 or larger), and with the room service, it is enjoyable to just stay and enjoy fully the hotel room. The in-room dining area turns into sleeping area for kids at night (staff set up futons while we had dinner). The beds and futons were comfortable. The in-room jacuzzi and open air both (onsen) are great - the temperature of the onsen water can be adjusted by calling the front desk (we didn't adjust though, as it was just fine). The room service items are great - the kids like the Aonoza wraps a lot and the nuts in the platter have very special tasty smoky favor. Again, desserts were so good (they called it ”original sweets”, which they offer the strawberry tart and chestnut mousse for both days we stayed). The waiting time between calling and food arriving is acceptable (like 10 minutes in most cases, even in late evening). I didn't try their bar lounge though, because bar lounge doesn't accept kids. Location wise, it is close to the Lake Shikotsu by 10-15 minutes walk. Quite convenient to go there (and enjoy the Ice Festival) - we go back and forth a few times without problem. The hotel can also lend child ski boat, which the kids love. On the other hand, the meals are disappointing. We informed the hotel a couple weeks in advance that 1 kid is allergic to seafood and 2 kids cannot ea

Super spacious clean room with well maintained bathtub. Has an Aeon Mall nearby, about 5-7mins walk. Some eateries too including KFC. Sadly, hotel stopped airport transfers. About 10-15 mins walk from subway station. When we arrived, had to drag our luggage through the thick snow roads was an absolutely horrendous experience. Thank god we found luggage forwarding services & the rest of journey was so much at ease without our luggage.

This hotel is the most frequently stayed hotel when staying in Chitose City. The attraction is that the parking lot is free and you can park before and after your stay. And it is very convenient because there is a free transfer between the hotel and New Chitose Airport. We also pick up and drop off at Chitose Station. In addition to the bathroom in the guest room, there is a large communal bath for men and women, although it is not a hot spring. The breakfast buffet lineup is also substantial and very delicious. You can also receive coffee service and tea pickles service for free as a midnight snack. There is no convenience store in the building, but there is a convenience store across the national highway.

Checking in requires patience as there will be no actual staff to help you. You need to communicate over a tablet and combine with your mobile phone to fill in the info needed. But once you get through the complicated process, the room is well worth the price. It is located well near the Chitose airport and car rental companies. You get three beds and a kitchen to do small cooking if needed.