Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 13, 2026
Bella-maiyaNot bad. The staff were very enthusiastic, and there's a private balcony where you can see the snowy mountains as soon as you open it.
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Price per night from:US$319
Posted on Jan 20, 2026|2-Room Comfort
Mohamed ThavylThe apartment has beautiful mountain views from two sides, offering a lovely experience of Interlaken. The breakfast options are limited, but overall the quality is good.
The restaurant staff are very helpful, and the reception staff are extremely friendly and supportive. Special thanks to Christian and Hadeer — their warm welcome made us feel comfortable from the very beginning, and because of them we decided to book this hotel.
Their kindness and the smiles they gave us every time we met truly touched our hearts. Overall, we had a pleasant and memorable stay.
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Price per night from:US$599
Posted on Sep 10, 2024
IzzaPizza
Hotel was located conveniently near the station, just a 10min walk from Interlaken West. Plenty of shops and amenities in the area as well. Even our paragliding activity was located a stone’s throw away so that was extra convenient for us. Service by the staff was excellent too. And there is also the cutest cat in the garden house!
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Price per night from:US$270
Posted on May 18, 2026
jiahui4-2The hotel staff were friendly and helpful. The unit had a pleasant smell and with nice mountain views, making our stay in Interlaken truly enjoyable for me and my family.
We would highly recommend this place to all our friends and relatives. If we visit Interlaken again in the future, we would not even consider other hotels, we would book this one directly without hesitation. We were really satisfied with our stay.
The location is also perfect. Coop and the Interlaken Ost train station are just across the road, making everything very convenient.
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Price per night from:US$943
Posted on Oct 2, 2025|Deluxe Double Room
Guest UserThis is a lovely hotel with a lot to offer. The location is truly excellent—close to public transport and within walking distance of the main station. The staff were friendly and helpful, and our room was spacious and very clean. The only area that didn't meet our expectations was the breakfast. The selection was quite limited, and the quality didn't seem to match the rest of the hotel experience. It was the one thing we were disappointed with.
Despite the breakfast, we had a great stay and would recommend this hotel for its fantastic location and comfortable rooms.
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Price per night from:US$2,086
Posted on Oct 26, 2023
Guest User
The hotel is very carefully arranged, very clean and comfortable. It feels like a hotel run by a couple. Although the scale is not very large, the experience of staying is excellent. Our room is on the 3rd floor. There is a large outdoor balcony. You can see the tourists who play paragliding on the mountain. Flying in the sky, very happy, There is coffee and tea in the room, and there is also a pot for boiling water. The warm and thoughtful service of the proprietress feels very warm.
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Price per night from:US$143
Posted on Jan 31, 2026
Quacks and Lola
Location
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from:US$395
Posted on Mar 15, 2026|Junior Suite With 2 Terraces
Guest UserWe had a great stay in the Junior Suite, which was very suitable for three people. One of the beds was a sofa bed, but the mattress quality was still comfortable. We especially loved the mountain view from the rooms and could even enjoy the sunset right from our window or balcony without needing to go anywhere. We would also recommend trying their breakfast — it offers a wide variety of choices, including Asian options like rice and sauces. Overall, a very pleasant stay and a room we would recommend.
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Price per night from:US$462
Posted on Apr 30, 2026
Guest User
Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.
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Price per night from:US$428
Posted on Jun 15, 2025
Hiyoub
We expected a bad experience when we looked at the Google review but was pleasantly surprised by the actual room presented to us.
We had a quadruple room and saw a near-new bathroom, in contrast of the photos we saw on Google review.
Apart from the bathroom, the room itself is a bit of a disappointment, the one of the bed frames were faulty and one of us had to sleep with her hips lowered to the floor.
And the other facilities were outdated, but they were at least clean.
Our overall experience was pleasant, but similar to most things in Switzerland, the price was a little steep, but probably one of the cheaper hotels in the area.
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Price per night from:US$291