Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 13, 2026
Bella-maiyaNot bad. The staff were very enthusiastic, and there's a private balcony where you can see the snowy mountains as soon as you open it.
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Price per night from:NZD 525
Posted on Jan 20, 2026|2-Room Comfort
Mohamed ThavylThe apartment has beautiful mountain views from two sides, offering a lovely experience of Interlaken. The breakfast options are limited, but overall the quality is good.
The restaurant staff are very helpful, and the reception staff are extremely friendly and supportive. Special thanks to Christian and Hadeer — their warm welcome made us feel comfortable from the very beginning, and because of them we decided to book this hotel.
Their kindness and the smiles they gave us every time we met truly touched our hearts. Overall, we had a pleasant and memorable stay.
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Price per night from:NZD 1,199
Posted on Sep 10, 2024
IzzaPizza
Hotel was located conveniently near the station, just a 10min walk from Interlaken West. Plenty of shops and amenities in the area as well. Even our paragliding activity was located a stone’s throw away so that was extra convenient for us. Service by the staff was excellent too. And there is also the cutest cat in the garden house!
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Price per night from:NZD 472
Posted on Mar 3, 2026
BOSS-Lin
Overall, this hotel is quite good. The location is very convenient, close to the city center, and surrounded by many restaurants and shopping areas. The rooms are spacious, well-equipped, and the beds are comfortable, suitable for extended stays. Although some areas are slightly dated, the hotel is clean and tidy overall. The hotel service is also excellent; the front desk staff are friendly, and the check-in and check-out processes are efficient.
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Price per night from:NZD 1,811
Posted on Oct 2, 2025|Deluxe Double Room
Guest UserThis is a lovely hotel with a lot to offer. The location is truly excellent—close to public transport and within walking distance of the main station. The staff were friendly and helpful, and our room was spacious and very clean. The only area that didn't meet our expectations was the breakfast. The selection was quite limited, and the quality didn't seem to match the rest of the hotel experience. It was the one thing we were disappointed with.
Despite the breakfast, we had a great stay and would recommend this hotel for its fantastic location and comfortable rooms.
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Price per night from:NZD 3,137
Posted on Jan 31, 2026
Quacks and Lola
Location
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from:NZD 674
Posted on May 9, 2026
DUDHAT PARTH MAGANBHAIGreat Value & Perfect Base for Interlaken – Hotel Essential by DORITStayed at Hotel Essential by DORIT, it was exactly what we needed for exploring Interlaken.Location: 10/10. You’re 3 min walk from Interlaken West station and right by Lake Thun. Super easy to catch trains to Lauterbrunnen, Grindelwald, or hop on a boat cruise. Tons of restaurants, Coop, and cafés within a 5 min walk. You can’t beat it for convenience.Room: Clean, modern, and smartly designed. We had a Double Room and it made great use of space — comfortable bed, blackout curtains, and a surprisingly good shower with strong water pressure. Not huge, but perfect for travelers who are out all day. The views of the mountains from upper floors are a bonus.Cleanliness: Spotless. Housekeeping did a great job daily, and the whole property feels fresh and new. Breakfast: Simple but quality. Good coffee, fresh bread, cheese, cold cuts, yogurt, and fruit. The breakfast room is small but cozy, with big windows. For the price, it’s more than fair. Service: Check-in was smooth and staff were friendly + efficient. They gave solid tips for hikes and printed our train tickets when we asked. The self-check-in kiosk is also handy if you arrive late.Vibe: Minimalist Swiss design with a boutique feel. No pool or spa, but that’s not why you stay here — you’re here to be out in the Jungfrau region all day. The common lounge area is great for planning routes or chilling with a coffee.Minor notes: Walls are a bit thin — we could hear doors closing at night. Also no elevator, so pack light if you’re on a higher floor. Street parking is limited, but the hotel helped us sort a public lot nearby.Overall: For the location, cleanliness, and price point, Hotel Essential by DORIT is hard to beat in Interlaken. It’s unpretentious, modern, and lets you spend your money on experiences instead of the room. Would definitely stay again.Rating: 4.5/5 Perfect for: Couples, solo travelers, or anyone using Interlaken as a base for day trips.
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Price per night from:NZD 742
Posted on Jul 25, 2024|River View Double Room
Pepper LMHOld fashioned room has no air con, needs to use the table fan provided. In addition, the window almost dropped off. Room is dark as not enough lights. Not enough electricity plugs available for charging 4 devices (phones and tablets). Beautiful river facing from the window. Conveniently located near the train station and shopping.
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Price per night from:NZD 703
Posted on Jun 15, 2025
Hiyoub
We expected a bad experience when we looked at the Google review but was pleasantly surprised by the actual room presented to us.
We had a quadruple room and saw a near-new bathroom, in contrast of the photos we saw on Google review.
Apart from the bathroom, the room itself is a bit of a disappointment, the one of the bed frames were faulty and one of us had to sleep with her hips lowered to the floor.
And the other facilities were outdated, but they were at least clean.
Our overall experience was pleasant, but similar to most things in Switzerland, the price was a little steep, but probably one of the cheaper hotels in the area.
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Price per night from:NZD 438