InterContinental Bali Resort

InterContinental Bali Resort Reviews

InterContinental Bali Resort

Uluwatu St No.45, Jimbaran, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
InterContinental Bali Resort
InterContinental Bali ResortInterContinental Bali ResortInterContinental Bali Resort
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of InterContinental Bali Resort

9.2/10
Great
327 review
Verified reviews
Location9.4
Amenities9.0
Service9.2
Cleanliness9.0
Filter by:
Sort by:
All reviews(327)
Positive reviews(307)
Reviews with photos/video(148)
Close to beach(83)
Clean pool(57)
Great swimming pool(57)
Delicious breakfast(44)
Loved the beach(37)
Classy environment(31)
Strange smell in room(13)
Well designed(7)
Negative reviews(20)
Anonymous User
1 King Premium With Complimentary Club Lounge Access
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 2, 2025
This is the most tranquil resort. Perfectly maintained. And the staff are outstanding.
Esthe
Classic Room
Stayed in Jun 2025
Couple
24 review
10/10
Outstanding
Posted on Jul 20, 2025
The InterContinental Bali is the perfect escape! It’s a private resort with direct access to the beach. The rooms were spacious and clean. Breakfast was fantastic with so many options. Many lounge chairs for sunbathing, a big pool to cool off in and incredibly friendly staff! Well worth the money.
Kimberly Garcia
1 King Classic Garden View Balcony
Stayed in May 2025
Solo traveller
2 review
7.0/10
Posted on Jul 1, 2025
Service and location are good - the only thing is the dampness of the room (other reviewers also seem to mention), might be due to the age of the property. My jeans were soaked from the beach, and it didn't dry for 2 days. Very very damp.
Response from Property: Thank you for your feedback and for highlighting our service and location. We sincerely apologize for the inconvenience caused by the dampness in the room. We understand how frustrating it must have been, especially with your belongings not drying properly. Due to the property's age and seaside location, humidity can sometimes be an issue, but we are actively looking into solutions to improve guest comfort. We appreciate your understanding and hope to have the opportunity to welcome you again with an improved experience.
Aicha
1 King Classic Garden View Balcony
Stayed in Aug 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Sep 5, 2025
Stunning beachfront resort Great food !
Guest User
1 King Classic Garden View Balcony
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 3, 2025
All hotel staff were tripping themselves to provide good service. From the doorman to reception to room attendant to waiters/ waitresses everyone went out of their way to provide the best stay possible. Never had any staff stopped tp greet or say hello whenever we passed by. The location of the resort also played a part in our choice. Close to seafood restaurants and essential amenities. The grounds were immaculate and was constantly attended to by an army of gardeners. We had nothing bad to say about our stay in the Intercon.There were a few hiccups like the light switches not working well and the air-conditioning not particularly cold. But this was to be expected considering the age of the resort. All in all the best value for money. Highly recommended and we will stay again.
6/7
Response from Property: Thank you for your kind and detailed review. We’re thrilled that our team’s warm hospitality and the beautiful surroundings made your stay enjoyable. We apologize for the issues with the switches and air conditioning, and we appreciate your understanding given the resort’s age. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
Anonymous User
1 King Classic Garden View Balcony
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 25, 2025
The view from the hotel is already very nice! Love it so much. The service provided by the staff is absolutely 5 stars as well!
Response from Property: Thank you so much for your wonderful feedback! We’re thrilled that you loved the view and felt our service was 5-star. We look forward to welcoming you back soon!
Rafa food lover traveler
1 King Classic Garden View Balcony
Stayed in Mar 2025
Family
7 review
7.0/10
Posted on Apr 28, 2025
This is not an hotel, this is village!  It’s gigantic! we get lost many times!!  Staff, service and amenities were amazing ( the departure room , huge pool, next to the beach, amazing breakfast) but the room was a disappointment.  It was damp, musty. The pillows and bedsheets smell. The room felt humid. i couldn’t sleep, i had an headache and i have tried everything. i ask them to change for new pillows and bedsheets, i hung them outside on the balcony to get a bit of sunlight, i switched off the AC and open the door to game some fresh air but none worked.  I guess this side of the hotel wings 6000 never gets sunlight.  My daughter has asthma, i informed the hotel beforehand about to avoid this kind of issue.  As for the beach, it was plastics everywhere but i guess this was not the hotel matters since it’s a private beach but still.
6/10
Response from Property: Thank you for sharing your detailed feedback. We’re delighted to hear you enjoyed our spacious grounds, exceptional service, pool, beach location, and breakfast.However, we’re truly sorry to hear about the issues with your room’s dampness, musty smell, and discomfort, especially given your daughter’s asthma. This is not the experience we want for our guests, and we sincerely apologize for the inconvenience caused. We appreciate you informing us and your efforts to improve the situation during your stay.Regarding the beach cleanliness, we understand your concerns. While we maintain the area as best we can, we will continue working with local authorities to address this issue.Your feedback is invaluable in helping us improve, and we hope to have the opportunity to provide you with a better stay in the future.
Stephanie Jane
1 King Premium With Complimentary Club Lounge Access
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 6, 2025
Perfect three night stay, opted for club level and we were whisked to the club lounge for check in. After a long flight(s) the warm welcome was much appreciated. The whole team were super friendly and helpful. Our room was huge and beautifully decorated/furnished. The only downside was a smell of damp. The club room was fantastic and we enjoyed breakfast, afternoon tea and cocktails and canapés there. The club pool service was also fabulous (soft drinks included all day) and we had cocktails and canapés by the pool one night. Yasa, our personal butler (!) during the stay was super helpful. He organised a car for us to visit Uluwatu and GMK national park for us. We loved Sunset Beach bar and also Ko the Japanese restaurant. Gym was good, we also played tennis which was pretty expensive for a poorly maintained court (included rackets and balls though). Fabulous stay and would definitely recommend and return
Response from Property: Thank you for your wonderful feedback! We’re glad you enjoyed the club level, room, and Yasa’s service. We appreciate your comments about the damp smell and tennis court and will work to improve. Looking forward to welcoming you again!
Gustavo216
2 Single Classic With Complimentary Singaraja Space Access
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on May 3, 2025
Our 3-night stay at intercontinental in Bali was a blast! The facilities were amazing, and we had so much fun. The tea room was our daily go-to—cozy with tasty snacks, great coffee, and a good tea selection, plus it was the perfect cool spot to beat Bali’s heat and humidity. Sunset Beach had solid vegan options for my wife, which was a huge win. The surf school we tried one morning was an absolute highlight—perfectly planned and such a vibe. Big thanks to the staff for awesome service!
Response from Property: Thank you so much for your wonderful feedback! We're thrilled to hear you had such a fantastic 3-night stay with us.It’s great to know you enjoyed the tea room—it really is a cozy little escape—and that Sunset Beach’s vegan options hit the mark for your wife. We're also happy the surf school was a highlight; sounds like you made the most of your time here!We’ll be sure to pass along your kind words to our team. We truly appreciate your support and hope to welcome you back soon for another unforgettable stay.
Jonathan Waller
1 King Classic Garden View Balcony
Stayed in Mar 2025
Couple
82 review
10/10
Outstanding
Posted on May 3, 2025
Beautiful property, amazing grounds right on the beach. Excellent service and very comfortable stay. The breakfast buffet was great as expected. Would love to stay again another time
Response from Property: Thank you for your lovely feedback! We're so glad you enjoyed the beachfront location, service, and breakfast buffet. We'd be delighted to welcome you back anytime.
laulautravel
Classic Room
Stayed in Mar 2025
Family
6 review
8.0/10
Very Good
Posted on May 15, 2025
Great hotel with great location and free amenities such as a really big pool, free sauna and jacuzzi, lounge with free food. A bit old and facilities are a bit run downed though.
Response from Property: Thank you for your kind review! We’re happy you enjoyed our location and free amenities like the pool, sauna, and lounge. We appreciate your feedback about the aging facilities and are working on improvements. Looking forward to welcoming you again soon!
Iwan/Ikhwan
2 Single Classic Garden View Balcony
Stayed in Mar 2025
Family
55 review
9.5/10
Amazing
Posted on Jul 5, 2025
Good pool n beach, very nice breakfast. Room is just standard, need update.
Response from Property: Thank you for your positive feedback on our pool, beach, and breakfast! We're glad you enjoyed those aspects. We've noted your comments about the room and will include it in our ongoing improvement plans. We look forward to welcoming you again!
Guest User
Classic Room
Stayed in Jul 2025
Couple
7 review
8.5/10
Very Good
Posted on Sep 1, 2025
Need to be more clean not just on the surface …… but do pest control regularly and check bathroom water tap area
Guest User
2 Single Classic Garden View Balcony
Stayed in Apr 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on May 28, 2025
The staff here are lovely and friendly🥰🥰
Response from Property: Thank you so much for your kind words! We’re delighted our staff made your stay special. Hope to see you again soon!
LaneyL
2 Single Classic Garden View Balcony
Stayed in Jan 2025
Solo traveller
47 review
9.0/10
Great
Posted on Mar 3, 2025
Serenity What a lovely hotel this is. Beautiful landscaping and architecture. The rooms are large and very homie with a comfortable sofa, table and TV. The balcony is huge! There’s room to do yoga and it’s a great place to read or write in privacy, with the sound of the waves crashing and tropical birds singing. The main pool is massive with a fun swim up bar and there are so many lounge chairs everywhere, you’re sure to get one. I really enjoyed lounging by the sea wall and walking along the beach. The staff are super friendly and attentive. It’s also not too far from the street where you can find a shop or a salon. Wishes: The rugs in the room were full of stains and should be deep cleaned or replaced (or just gone). Also, I did not try the breakfast buffet, but I did order room service. The omelette and gluten free bread was very nice; however, the ricotta seemed a bit off and the yogurt was clumpy. The orange juice was fermented. (probably not stored properly as it’s tricky in these hot climates) so I did mention this issue to the manager and he promptly offered me some fruit and to make me a fresh juice. I hope they can improve the food to match the amazing atmosphere and service.
6/9
Response from Property: Thank you so much for your thoughtful review! We're delighted that you enjoyed the serene atmosphere, beautiful landscaping, and spacious rooms. It’s wonderful to hear that you found the balcony a perfect place for relaxation and that you had a great time by the pool and beach. Our team truly appreciates your kind words about their service!We also sincerely appreciate your constructive feedback regarding the room rugs and certain food items. Please rest assured that we will address these concerns with our housekeeping and culinary teams to ensure a better experience for our guests. Your comments help us improve, and we’re grateful for your insights.We hope to welcome you back soon for an even better stay