Lotus Desaru Beach Resort & Spa

It's a great place to unwind. Just love the water and golf park. Food is delicious

Good value resorts , you get good spread of breakfast and access to connecting beach, mini bird spot , mini water park to spend a good day. Biggest kudos and truly grateful to water park teams that helped me find my lost glasses at water park after 30min or more of searching , Honest reviews on the minus points 1. Facilities and amenities are not the best condition and design are outdated , aircon in the master room did not function well it was not cold at all so we had to rely on aircon from living (which is super cold) - I didn’t bother to call front desk as it was late when I realized. 2. Second room key stopped functioning in the morning of day we checked out, and still not functioned even after we had activated it at front desk . We waited 20min for maintenance guy to come and open the door for us 3. Lift maintenance without notice On check out day, nearest lift was put in maintenance without notice on each floor. we waited 10min for lift , finally opted to walk down stairs from 3rd floor with all of our luggage , then only we noticed maintenance work on going. 4. Food at Rhu Seafood is …. Below average. Not sure why it gets pretty decent reviews on trip an Google. Tried seafood tomyum, spring onion fish fillet, butter chicken and kangkung belacan , only butter chicken is still decent good. Chrysanthemum tea and Thai milk tea are horrible too..

Everything was good except the room and lifts were a bit old . Breakfast spreads were limited.

Location was awesome and service also good. Food and restaurants service are good too.

V ery old and dated hotel feels like 1990s would not come back again

3D2N FAMILY WEEKENDS STAY GETAWAY. RESORT LOCATION IS FAR FROM EVERYTHING. BUT MOST ESSENTIAL PRODUCTS WERE MADE AVAILABLE AT THE RESORT MINI-MART. ROOM AMENITIES WERE OLD BUT STILL HABITABLE.