Mercure Bangkok Siam

Mercure Bangkok Siam Reviews

Mercure Bangkok Siam

927 Rama I Rd, Pathum Wan, Bangkok, 10330, ThailandView Hotel Details
Mercure Bangkok Siam
Mercure Bangkok SiamMercure Bangkok SiamMercure Bangkok Siam
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Mercure Bangkok Siam Guest Reviews

4.5/5
Great
980 review
Verified reviews
Location4.7
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(980)
Positive reviews(926)
Reviews with photos/video(319)
Convenient for shopping(128)
Near shopping area(122)
Easy to get around(105)
Delicious breakfast(69)
Loved the view(35)
Great swimming pool(28)
Friendly front desk staff(25)
Perfect for business trips(21)
Negative reviews(54)
Vannak
Superior Queen Room
Stayed in Jan 2025
Couples
3 review
2.5/5
Posted on Mar 1, 2025
The customer service is very bad. I can’t access the lift or room by using card easily. When calling for assistance from counter, response were very slow and very bad.
cutiemona
Superior Queen Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 23, 2025
room was very clean and air conditioning was strong. they even have an ironing board in the closet. staff were very friendly and the location is superbly convenient. there is also a pretty big 7-Eleven on the ground floor of the hotel. the only thing i would wish to see change is the addition of a table mirror for people to do their makeup. the lighting in the bathroom and the room entrance are too dim and yellow.
Response from Property: Dear cutiemona,Thank you for sharing your feedback. We are pleased to know that you found the room clean, the air conditioning strong, and our location convenient. It is great to hear that our staff made a positive impression, and that the amenities met your needs.We appreciate your suggestion regarding the addition of a table mirror and will consider it for future improvements. We also value your comments on the lighting and will review options to enhance it.We look forward to welcoming you back for another stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Guest User
Superior Queen Room
Stayed in Dec 2024
Solo travellers
5 review
4.7/5
Amazing
Posted on Jan 13, 2025
My first time to stay in Mercury Bangkok. Great location. Gym is fantastic but poolside is quite windy. Breakfast is good. Overall happy with my stay and probably my choice again.
Response from Property: Dear Valued Guest,Thank you for sharing your experience. We are delighted to hear that you enjoyed the great location, the fantastic gym, and the breakfast during your stay at Mercure Bangkok. We appreciate your feedback about the poolside and will consider it for future improvements.We look forward to welcoming you back for another enjoyable stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Guest User
Superior Twin Room
Stayed in Dec 2024
Family
7 review
4.7/5
Amazing
Posted on Jan 6, 2025
Hotel is just 5mins walk to train station, accessible to nearby night markets and mbk centre Room is spacious and clean and bed is comfortable. Bottled water is provided, there is hair dryer too. Pls remember to bring along your own disposable bedroom slippers if you need it. Overall, I will recommend all to stay at mercure. Thank you.
Response from Property: Dear Valued Guest,Thank you for your kind review. We are pleased to hear that you enjoyed our convenient location, with easy access to the train station, night markets, and MBK Centre. It is great to know that you found your room spacious, clean, and comfortable.We also appreciate your helpful suggestion regarding disposable slippers. We hope to welcome you back for another enjoyable stay at Mercure Bangkok Siam. Yours sincerely,Witsanu NathawinExecutive Assistant Manager
hasrajuita
Superior Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Great location & very comfortable room. The rooftop view is very nice. Will definitely stay here again.
Response from Property: Dear hasrajuita,Thank you for your kind review. We are pleased to know you enjoyed our location, comfortable room, and the rooftop view. We look forward to welcoming you back for another memorable stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Guest User
Superior Twin Room
Stayed in Nov 2024
Travel with friends
9 review
4.5/5
Great
Posted on Dec 10, 2024
The bed and pillows seems to be too soft for my own preference. Right in-front of train station which is really convenience for traveling. The amenities doesn’t looks like a 4 stars hotel as one of the room’s toilet door doesn’t seems to working well.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We are pleased to hear that you found our location convenient for your travels.We apologize for the discomfort you experienced with the bed and pillows. Please know that we offer a range of amenities and bedding options, which are available upon request. Simply contact our Guest Service team by dialing 0, and they will be happy to assist you at any time.We also regret the issue with the toilet door and appreciate you bringing this to our attention. Rest assured, we will address it promptly.We look forward to welcoming you back for a more comfortable stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Faiz Supaat
Superior Queen Room
Stayed in Nov 2024
Solo travellers
11 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Amazing hotel. Location is perfect, just next to the National Stadium BTS, with 7 eleven just downstairs. Excellent service from the staff. They were all very helpful and warm. The room is super clean and spacious. Couldn’t ask for more. Kudos to the housekeeping team who is very diligent in cleaning the room everyday. Besides that, the breakfast was incredible. Huge spread of food and they even have halal food. Other amenities include gym and a pool. I will definitely come back here again. Highly recommended
Response from Property: Dear Faiz Supaat,Thank you for your kind review. We are pleased to hear you enjoyed our prime location, spacious room, and the excellent service provided by our team. We appreciate your compliments to the housekeeping team and are glad you enjoyed the breakfast and facilities. We look forward to welcoming you back for another exceptional stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Guest User
Deluxe Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 26, 2024
The staff at this hotel were incredibly welcoming and helpful throughout our stay.
Response from Property: Dear Valued Guest,Thank you for your kind feedback. We are pleased to know that our staff provided the level of service that made your stay enjoyable. It would be a pleasure to welcome you back for another visit in the future.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Jia Ying
Superior Queen Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
I enjoyed my stay at Mercure Hotel. The bellboys were very friendly and welcoming, always welcoming my family when we were back for a rest. They also helped us with our luggage. A great stay overall :)
Response from Property: Dear Jia Ying,Thank you for sharing your positive experience at Mercure Bangkok Siam. We are thrilled to hear that you and your family felt welcomed by our friendly bellboys, and that their assistance with your luggage contributed to a pleasant stay. Your feedback is greatly appreciated.We look forward to the opportunity to welcome you and your family back for another memorable stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Hwee Tat
Superior Queen Room
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 23, 2024
Booked 2 rooms. Hotel helps to arrange rooms side by side and even do some decorations in one of the room for my birthday girls. Well done.
Response from Property: Dear Hwee Tat,Thank you for sharing your wonderful experience at Mercure Bangkok Siam. We are delighted to hear that our team was able to arrange rooms side by side and add special touches for your birthday celebration. Your kind feedback is greatly appreciated.We look forward to welcoming you back for another memorable stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
SuperBeeBee
Superior Queen Room
Stayed in Oct 2024
Travel with friends
13 review
4.2/5
Very Good
Posted on Dec 2, 2024
Basic and clean. Conveniently located next to BTS and MBK shopping place
Response from Property: Dear SuperBeeBee,Thank you for your review. We are pleased to hear that you found our hotel clean and conveniently located next to the BTS and MBK shopping center.We look forward to welcoming you back for another comfortable stay.Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Silver Oaks
Superior Queen Room
Stayed in Aug 2024
Solo travellers
3 review
4.7/5
Amazing
Posted on Sep 13, 2024
First time to stay at this place, I really enjoyed it. Great location that I can easily go everywhere by skytrain, shopping at MBK where I can get souvenirs for my friends. Hotel is nice and clean and quiet, good for resting, lovely services but if hotel could provide slippers in the rooms it would be perfect. See you there next time…Cheers.
Response from Property: Dear Silver Oaks,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your first stay with us and found our location convenient for exploring the city and shopping at MBK.It’s great to know you appreciated our clean and quiet environment, along with our lovely service. We appreciate your suggestion regarding slippers in the rooms and will certainly consider it for future improvements.We look forward to welcoming you back next time.Yours Sincerely,Witsanu NathawinExecutive Assistant Manager
jasxxxx
Deluxe Room
Stayed in Aug 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Sep 13, 2024
Loved the hotel. The staff are helpful, and the location is terrific. Just 11 minutes from Chula Street!
Response from Property: Dear jasxxxx,Thank you for your fantastic review! We’re thrilled to hear that you loved the hotel and found our staff helpful. It’s great to know our location was convenient for your needs.We look forward to welcoming you back for another wonderful stay.Yours Sincerely,Witsanu NathawinExecutive Assistant Manager
Maymay01
Superior Room
Stayed in Sep 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Good location ,clean ,near shopping mall and bts station..
Response from Property: Dear Maymay01,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our convenient location, with easy access to shopping malls and the BTS station. We truly appreciate your kind comments.It would be our pleasure to welcome you back for another enjoyable stay. Should you need any assistance with your future visits, please do not hesitate to reach out. We look forward to hosting you again soon. Yours sincerely,Witsanu NathawinExecutive Assistant Manager
Wendy
Superior Twin Room
Stayed in Jan 2025
Couples
10 review
4.7/5
Amazing
Posted on Feb 12, 2025
Location is very good, just next to Stadium BTS and within walking distance to shopping areas such as MBK. staffs are friendly and helpful. Breakfast is good with a good variety.
Response from Property: Dear Wendy,Thank you for your feedback. We are delighted to hear that you enjoyed our prime location, friendly staff, and the variety of our breakfast. It’s always a pleasure to know that our guests have a comfortable and convenient stay.We look forward to welcoming you back soon.Yours sincerely,Witsanu NathawinExecutive Assistant Manager