Henrietta House, A Member of Radisson Individuals Reviews

The breakfast was good, and the restaurant staff were very friendly – unfortunately, that’s the only real advantage of this hotel. When we arrived, we were first given a room in a different building, located on the underground floor. It was dark, damp, cold, and felt more like a cave than a hotel room. We asked if there were any alternatives and were then moved to a room on the third floor of the main building. This clearly showed that other rooms were available, but the reception manager initially tried to give us the worst one. As an apology, we were offered complimentary prosecco, which confirmed that the staff recognized their mistake (though we don’t drink alcohol). The new room was better, but still far from great. Overall, the hotel did not feel like a true four-star property.

I recently stayed at Henrietta Hotel in Bath. The room was clean and tidy, which was appreciated, but it was quite warm and lacked air conditioning. A floor fan was provided, which helped a little, but the heat was still noticeable. The shower was frustrating — once the water got hot, it was difficult to adjust it back to a cooler temperature. Breakfast was underwhelming. The ingredients felt cheap, and the portions were small — especially the juice served in tiny glasses. Overall, the stay was fine for a night or two, but a few improvements would make a big difference.

The hotel lies in a wonderful location, very close to the Pulteney bridge. The room was extra cozy & luxurious. The staff was helpful and very kind. I can only recommend it!

The hotel is in a great location, walking distance to all attractions without being in the midst of crowds. All staff encountered were extremely friendly and helpful, and the cosy boutique room I stayed in met my solo needs perfectly.

A very good hotel to stay in bath and at a great location. The staffs were really friendly and helpful

I had a fantastic stay at this 4-star hotel! The receptions were friendly and attentive, making me feel welcome from the start. My room was clean, spacious, and well-appointed with modern amenities, and the bed was super comfortable. The breakfast buffet offered a great variety of delicious options I enjoyed the hotel’s historical building.The location is convenient for exploring the city, making it a perfect choice for both business and leisure travelers. Overall, a wonderful experience—I highly recommend it and will definitely stay here again!

Service was very good and the location of the hotel was very convenient. We were greeted by Rajeev who was really helpful and accommodative. He and his colleague went out of their way to assist us and made sure we were looked after. Would definitely stay here again the next time we’re in Bath.

I so wanted to love this hotel. Sadly I got basement room with a window out to a moldy stained area below the pavement. I've never wanted to leave a room so much when I woke up in the morning. When I first arrived I was overwhelmed by perfumed cleaning products that never went away. Ultimately I think it was masking some damp or other smell and I began to worry that I migth not be good for my health. The staff were lovely

Parking is an issue. Extra fee charge

Everything is amazing, Staff are great, especially Raj. Will come back !

Great

Very very good

Our family of three stayed here with breakfast included. The room was lovely and unique, and our son enjoyed the exciting extra pet, which had a hidden room. There were also games available. My husband and I had a double bed. For breakfast, we chose eggs Benedict, poached eggs, fried eggs, or an omelet, and all were delicious. The front desk staff were also very friendly and attentive. Be sure to visit Henrietta Park, located just outside the hotel. If you're lucky, you might see a squirrel. Enjoying a forest bath is a great way to relieve your travel fatigue!

The hotel is in a good location, close to the Roman Baths and the church. The breakfast is also good. It is a la carte with a variety of options. It is served by a human. You need to make a reservation for the breakfast time when you check in. This is a good hotel.