Camille.C
May 17, 2025
Location is good , you're surrounded with all the famous buildings around and route to the famous attractions isn't far access via GRAB.
However , there isn't a phone in the room to contact customer service for request and you'll be given a QR code which is quite annoying having to ask each day as it would expire. The wifi connection in the room is quite poor too .Also you're not allowed to put rubbish outside the door but also there wasn't a rubbish room around which is very inconvenient .
Also the staff in the reception aren't very helpful either especially staff called Anisha (wasn't willing to give her name at first) she gave rolled eyes upon asking for QR code as mention it expires each day 🤷 and on the last day of check out , no smile at all on the face which gave a very unwelcoming feeling towards guests.
And no one responses to the WhatsApp customer service as that was the only way to communicate requests/needs. 🤷