Homeinn · neo (Beijing Shichahai Drum Tower Jiaodaokou) Reviews

Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful experience! We're absolutely delighted to hear that you had a lovely stay with us. It’s fantastic that our comfortable rooms and prime location, which allowed you to easily explore iconic landmarks like the Forbidden City, enhanced your trip. Our team takes great pride in providing warm, helpful service, and we’re thrilled that their efforts made a positive impression on you. Whether you're planning a future visit or recommending us to friends, we look forward to welcoming you back soon and creating more memorable moments!

Response from Property: Dear guest, thank you so much for taking the time to leave us your feedback. We're truly sorry that you found the room a bit small. We understand that space is an important factor for a comfortable stay. On the bright side, we're delighted that you noticed the friendliness of our staff and the excellent work done by our cleaning team. Their efforts are focused on making every guest feel at home. Your opinion matters a lot to us, and we'll consider ways to improve the room size situation in the future. We hope you'll still choose to stay with us again, and we'll do our best to make your next experience even better.

Response from Property: Thank you for choosing us for your layover stay. Were delighted to hear that our convenient location, reliable WiFi, and friendly front desk service contributed to a smooth experience. Your note about the nearby attractions and amenities is much appreciated. We look forward to welcoming you back on your next trip.

Response from Property: 您好！ 非常感謝您選擇入住如家neo-北京什剎海鼓樓交道口店，非常感謝您對酒店的讚揚，酒店對此倍感榮耀！ 您的滿意是對酒店全體員酒店很大的鼓勵，酒店會用飽滿的熱情提供優質的服務，讓每一位入住的客人感受到真正的“如家”，期盼着再次為您提供服務並恭祝您工作順利，心想事成！ 謝謝！

Response from Property: I'm really sorry, (reflecting~~) At the same time, thank you very much for your support, and look forward to your next stay. We will definitely bring you a different experience. My friends and I are waiting for you!

Response from Property: 尊敬的賓客：您好，非常感謝您的好評！乾淨的環境、便捷的餐飲和優越的地理位置，都是我們希望為您打造的理想住宿條件。期待與您再次相遇，祝您生活愉快！

Response from Property: 親，感謝您對咱們的支持呢，給您帶來了這麼不好的體驗真的是非常的抱歉呢！今後我們會不斷的改進自己，完善自己，感謝親反饋的問題呢！期待您的下次光臨，小如祝您生活愉快！

Response from Property: 感謝您的寶貴反饋！夜間找我們確實需要點小技巧，我們會努力改善指引標識，讓每位客人都能輕鬆找到。希望下次給您帶來更棒的體驗！

Response from Property: Dear guest, thank you for staying in our hotel and for your valuable comments! We deeply regret and apologize for the unpleasant experience you had during your stay at the hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of our service. I hope you can give us a chance to visit us again, we will provide you with better service! Thanks! I wish you a happy life!

Response from Property: 尊敬的客人，您好！非常感謝您選擇入住我們酒店並分享寶貴的入住體驗！很高興得知您對酒店優越的地理位置表示滿意，周邊豐富的景點和特色店鋪確實是我們的一大優勢。關於房間空間緊湊的情況，我們深表歉意，因地處市中心，房間佈局受限於客觀條件，未能給您更寬敞的居住體驗。同時，我們也對工作人員未能為您清晰解答恭王府門票贈送活動一事致以誠摯歉意，這反映出我們在服務細節和訊息傳達上存在不足。我們已立即開展內部培訓，強化員工對活動政策的掌握與溝通能力，確保後續能為客人提供更專業、詳盡的服務。您的反饋是我們改進的方向，若未來還有機會為您服務，歡迎隨時聯繫我們，我們將竭力為您安排更適合的房型，提供更貼心的服務！期待能再次為您帶來更完美的入住體驗！

Response from Property: 尊敬的賓客，非常感謝您選擇入住我們酒店並抽出時間分享如此細緻的反饋！您對酒店地段、周邊配套以及前台服務的認可，讓我們倍感榮幸；同時也十分感謝您坦誠指出房型空間、通風散味方面存在的不足。針對房間通風問題，我們已安排工程部全面檢查通風設備，並會加強日常開窗通風及香氛處理，後續也將為該房型配置空氣凈化設備，盡力優化入住環境。若您下次光臨，歡迎隨時聯繫我們更換房型，我們將為您安排更寬敞舒適的房間。期待能再次為您提供更完美的入住體驗！

Response from Property: 尊敬的客人，感謝您再次選擇入住我們酒店！能得到您的二次認可和超暖心好評，我們倍感榮幸～位置便利、乾淨舒適、貼心服務是我們一直努力的方向，很高興都被您一一“捕捉”到啦！更開心您解鎖了酒店周邊美食～期待下次見面，為您帶來更多驚喜！

Response from Property: Dear guest, thank you for your detailed and thoughtful sharing! We are honored to provide you with a convenient place to stay when exploring Beijing's cultural journey. Whether it is the rich surrounding attractions or convenient transportation, we hope to make your journey more relaxing and enjoyable! We will continue to optimize and improve the room facilities and hygiene, and look forward to bringing you a more surprising experience when we meet next time! You are always welcome to visit again~

Response from Property: 尊敬的客人，您好！非常感謝您選擇入住我們酒店，並抽出時間分享如此暖心的好評！得知您對酒店優越的地理位置以及貼心服務感到滿意，我們由衷欣喜！周邊豐富的美食外賣資源和便捷的景點交通，正是我們希望為賓客打造的“便利生活圈” ，很高興能滿足您的需求。無論是探索南鑼鼓巷的煙火氣，還是前往天安門感受莊嚴，我們都希望成為您旅途中温暖的港灣。期待您再次光臨，我們將以更優質的服務，為您創造更多美好回憶！