Anonymous User
February 5, 2024
First of all, the most infuriating point was... they said that if I wanted to stay in the same room as the photo in the Trip.com reservation window, I had to pay an upgrade fee. They told us that we had to pay an additional fee of 35 yuan (about 6,600 won at the time) per night, for a total of 105 yuan. If we didn't pay, we would have to stay in a very bad, small and old room. If you're going to receive an additional fee like this, shouldn't you attach a photo of the room in the condition in which you didn't receive an additional fee on the reservation site from the beginning? The additional money was refunded minus the deposit, and a semi-compulsory upgrade fee was paid in the form of a 200 yuan deposit and a total of 95 yuan returned. I don't think this is reasonable, and although the staff was friendly, they kept asking for an additional fee of 105 yuan, which made me feel bad from the start of the trip.
When I looked at the condition of the room I had paid an additional fee of 105 for, it was hard to believe that it was an upgraded room. There was something old and dirty in the bathtub (so I didn't use the bathtub at all), and water kept leaking under the shower booth, so water flowed all the way to the floor in front of the sink, and there was no shower hose in the shower booth, so the hose was dripping from the top. I had to wash it with only . There were several outlets in the room where the electricity was cut off frequently, which caused the inconvenience of not charging completely at night. In the elevator, every time I pressed the button, I felt electricity jumping to my fingertips. Also, Waimai and courier deliveries are not delivered to the door, so you have to go down to the first floor and come back, which is a very long way. (In addition, the delivery drivers couldn't even find the pickup location, so they would bring the delivery to strange places like the picture below.) Other than that, the bedding was clean, right? Because of these things, I already had a bad impression about the hotel. If I come to Beijing again, I will not use this hotel.
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