Four Seasons Hotel Beijing

Four Seasons Hotel Beijing Reviews

Four Seasons Hotel Beijing

No.48 Liangmaqiao Road, Chaoyang District, Beijing, 100125, ChinaView Hotel Details
Four Seasons Hotel Beijing
Four Seasons Hotel BeijingFour Seasons Hotel BeijingFour Seasons Hotel Beijing
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Four Seasons Hotel Beijing Guest Reviews

4.7/5
Outstanding
1718 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1718)
Positive reviews(1663)
Reviews with photos/video(399)
Delicious breakfast(93)
Great swimming pool(37)
Friendly front desk staff(36)
Perfect for kids(34)
Excellent afternoon tea(20)
Luxurious(16)
Parking difficult(12)
Has rooms for families(8)
Negative reviews(55)
Tess in China
Deluxe Room King Bed City View
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Nov 17, 2024
If you are looking for a true 5* experience, The four seasons Beijing is it! Right from the moment we arrived we were beyond impressed with the staff here. Beautiful English from every single staff member we came across and help where ever we went in the hotel. The staff here are truly what make this hotel special and have provided the best service we have seen in Beijing hotels so far. The room was beautiful and clean. I loved the full size bath and shower products and the little extra things like the head pillow for the bath. We loved the water in the little cardboard boxes and the large selection of coffee for the coffee machine. The bed was extremely comfortable and so was the lounge chair in the room. Everything felt like luxury right down to the bath robes. A cot was also supplied for our baby but he loved the beautiful big bed instead 😂 The pool is gorgeous and the service there was wonderful. Again the staff are just so amazing and friendly here and all seem to be so happy and love their jobs. This was the same at the beautiful breakfast which I highly recommend including in your room booking. The dinning room is stunning and a wonderful selection of food. We loved the fresh juice selections In the little glass bottles. I can not reccomend the four seasons enough and can not fault one single thing about this hotel. The way the staff look after you and your families, it is a true 5* experience .We are extremely happy and will be back again for sure and will be recommending to all of our friends. We are off to The intercontinental hotel now and they will have to be very impressive after staying here. Thank you for a wonderful stay four seasons.
6/16
Response from Property: Dear guest, thank you for taking time to write such a detailed and positive review about your recent stay at our hotel. I am very glad to know that our team members were able to make your families stay enjoyable and I am also very pleased to acknowledge that you like our room, pool, breakfast and especially our amazing and friendly staff. Your kind words will be shared to our entire team as a great source of motivation. Should your schedule bring you back to Beijing, we look forward to seeing you again!Warmest Regards, Lili Wong, General Manager
Guest User
Deluxe Room Twin Beds City View
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Exceptional service. Amazing swimming pool and sauna. Delicious breakfast with a wide variety of foods. Recommend 5/5
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Guest User
Deluxe Room King Bed City View
Stayed in Aug 2024
Couples
8 review
4.7/5
Amazing
Posted on Sep 17, 2024
Fantastic 3 night stay to celebrate my girlfriend’s birthday. Superb location in the heart of the city centre and a great spa facility.
Response from Property: Dear guest, thank you for staying with us and sharing your experience at our hotel.I am so happy to see you have a great time in our hotel. Please do recognize us as your home away from home! Looking forward to celebrate your next special occasion with you. Hotel General Manager Lili Wong
Anonymous User
Deluxe Room King Bed City View
Stayed in Jun 2024
Couples
18 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Always a pleasant stay at the Four Seasons. The chocolates they gave us for our room service complementary was amazing.
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
BbyG
Deluxe Room King Bed City View
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 19, 2024
What a gem of a hotel! Spent two nights at the hotel for my spouses birthday and I must say everything was excellent . Received a warm welcome by a lovely lady at the front desk who was extremely kind and friendly. The exceptional staff made it even more special for us. They upgraded our room and it was spacious, spotless, beyond comfortable and offered the most stunning views of the city. Our room was beautifully decorated and received 3 surprise cakes by the wonderful team☺️. Breakfast buffet had a variety of great choices. The hotel offered a number of top-notch facilities. It was quite an intimate experience for us. Highly recommend! Would definitely visit again!
6/8
Response from Property: Dear Guest, Thank you for staying with us and sharing your experience at our hotel. I appreciate you mentioned that our associates, especially staff from Front Desk were kind and friendly. I will share your kind comments with our team members and encourage everyone to keep delivering extraordinary service to all of our guests. Please do recognize us as your home away from home. I look forward to welcoming you again soon in the near future. Warmest Regards, Lili Wong General Manager
Shokie
Deluxe Room King Bed City View
Stayed in Jun 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Wow, this hotel was amazing, literally have no complaints. Comfortable bed and pillows, huge spacious room, big bath tub. Breakfast was incredible afternoon tea was amazing. There’s really nothing to complain about.
6/9
Response from Property: Dear Guest, Thank you for choosing Four Seasons Hotel Beijing. It is our pleasure to know that you had an entire enjoyable experience in the hotel. We look forward to having you back soon! Hotel General Manager Lili Wong
Jesus
Deluxe Room King Bed City View
Stayed in Sep 2024
Couples
1 review
3.0/5
Posted on Oct 7, 2024
Very average unfortunately. Staff were nice but just felt like the hotel wasn’t new or had something that made me feel like I really wanted to be there. Was told about their breakfast and thought it was very average as well. For the price I paid , I felt I could have done a lot more with my money somewhere else. Won’t return again.
Response from Property: Dear Guest, Thank you for staying at Four Seasons Hotel Beijing and sharing your valuable feedback with us. We will continue to enhance our breakfast experience and hope we will see you again very soon. Hotel General Manager Lili Wong
Lando Fung
Deluxe Room King Bed City View
Stayed in Feb 2024
Couples
7 review
3.0/5
Posted on Mar 8, 2024
Stayed our last 3 nights in the Beijing Four Seasons hotel(the first 4 nights in Regent)from 1-3-24 to 4-3-24, room no.1703. The up is the room and the facility. The room is spacious, comfy and good view from the bathroom. Also, the pool and sauna are great with good service. The down is the breakfast and the receptionist. The breakfast area is in the lobby instead of the restaurant, which is a lack of manpower as no one standing in the reception of the breakfast area in our first 2 days, also they didn't get your plate off promptly when you finished your meal, just last day we saw the staff in the gate of breakfast area for service, maybe someone "Big" came to stay! The taste and the choice of the food are just okay, I think worse than Beijing Regent. Also, the receptionists always keep a bad face during check-in and check-out, no respect, I find it hard to believe I stayed in the Four Seasons hotel! To be honest, the service is far away from Hong Kong and Bangkok's Four Seasons hotel. Overall, just average stayed, the service can be much better.
Response from Property: Dear Guest, Thank you for choosing Four Seasons Hotel Beijing and sharing your valuable comments with us. We will follow up with the issues you have mentioned and we felt very sorry for the inconvenience caused. The whole team and I myself sincerely hope that we may have the chance to welcome you again in the near future. Hotel General Manager Lili Wong
Eugene20
Deluxe Room King Bed City View
Stayed in Jul 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Pool gym and sauna steam room were the highlight of the property. Breakfast was also very good
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Sophie and John Emanuelson
Deluxe Room King Bed City View
Stayed in May 2024
Couples
34 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The staff are amazing at this hotel. They are so friendly and helpful. I would 100% recommend this hotel.
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Ginger100
Four Seasons Studio King Bed
Stayed in Mar 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Apr 27, 2024
I was very pleased with my choice to stay at Four Seasons whim on a business trip to Beijing. Conveniently located only 30 mins from the airport and once there near the metro for easy moving around the city. The cleanliness and service was wonderful and the room was clean and well appointed with all necessities. I highly recommend getting a booking with access to the club lounge on 26th floor. The club breakfast was fantastic and complimented with great views overlooking Beijing. The staff were warm and friendly making every interaction memorable. Highly recommended and I’m looking forward to my next afoul Seasons visit.
Response from Property: Dear Guest,Thank you for sharing your experience at Four Seasons Hotel Beijing and I am delighted to learn that you liked our club lounge. I also really appreciate you mentioned that our associates were warm and friendly. I will share your kind comments with our team members and encourage everyone to keep delivering extraordinary service to all of our guests.Please do recognize us as your home away from home. I look forward to welcoming you again soon in the near future.Warmest Regards, Lili WongGeneral Manager
Ronan Thomas Lewis
Deluxe Room King Bed City View
Stayed in Aug 2024
Solo travellers
4 review
4.5/5
Great
Posted on Oct 8, 2024
Great breakfast, helpful staff and excellent service!
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong
Guest User
Deluxe Room Twin Beds City View
Stayed in Apr 2024
Business travellers
4 review
1.0/5
Posted on May 28, 2024
The standard has dropped below imagination, I do not plan to stay there ever again.
Response from Property: Dear Guest, Thank you for choosing Four Seasons Hotel Beijing and sharing your valuable comments with us. We will emphasize with our team and I felt very sorry for the inconvenience caused. The whole team and I myself sincerely hope that we may have the chance to welcome you again in the near future. Hotel General Manager Lili Wong
KA MAN GLORIA
Deluxe Room King Bed City View
Stayed in Feb 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 2, 2024
The services are exceptional ! All the staff are friendly and helpful. Though the hotel is a bit old, it is very clean.
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing. Our team is committed to provide you with the best quality service. We look forward to welcoming you back shortly. Hotel General Manager Lili Wong
Guest User
Deluxe Room King Bed City View
Stayed in Jun 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Jul 5, 2024
Staffs are helpful and friendly. Always have a smile on their faces.
Response from Property: Dear Guest, Thank you for staying with us at Four Seasons Hotel Beijing and for sharing your satisfaction with us. We looking forward to welcoming you back to the hotel very soon. Hotel General Manager Lili Wong