Nicole Ng-HHmum
May 24, 2025
Extremely Disappointing Experience – Not Suitable for Families with Luggage
I would not recommend this homestay, especially if you’re traveling with large luggage or a family.
Firstly, the listing is misleading. It states that there are 3 rooms, but it is actually a loft with 3 double beds — not 3 separate bedrooms, as expected.
Secondly, access is very inconvenient. Drivers are not allowed to enter the premises, and you cannot even stop directly in front of the gate. Security will ask you to move your car, forcing drop-offs to happen far from the entrance — which is especially difficult when you have elderly family members, toddlers, and multiple pieces of luggage.
Worst of all was the service. The lady in charge was extremely rude. We had 3 large suitcases, 2 small ones, 2 adults, 1 grandparent, and 2 toddlers. Her immediate reaction was, "Woh, you guys come with a big gang and a lot of luggage," which was both unwelcoming and unprofessional. She told us to quickly go up and said she would bring up 2 of our suitcases. We waited over 15 minutes, only to find them left at the entrance when my husband went back down to check.
This was a highly disappointing experience overall. I do not recommend this place if you are traveling with family or expecting even basic hospitality.