City Convenience Hotel (Beijing Shunyi Modern Automobile Center)

This hotel really gave me a superb stay experience and I was very impressed. Let’s talk about the room first. It is really modern and warm, and the color matching and layout are very tasteful. The bed is very comfortable, the mattress and pillows are of high quality, and the sleep quality is excellent. The bathroom is also large and clean, with all the necessary toiletries. It can be seen that the hotel really cares about its guests. The service was excellent, the front desk staff welcomed us warmly and the check-in and check-out procedures were done very quickly. The room attendants are also polite and professional, responding quickly to guests' needs and providing considerate service. The entire hotel team gives people a sense of professionalism, enthusiasm and customer-first. The breakfast was also great, buffet style with lots of choice. For people on business trips, the business center, conference room and Internet here are very convenient, and the equipment is also advanced, which can meet various business needs. People who like fitness will also like it here. The gym is well maintained and the fitness experience is first-class. The hotel also attaches great importance to hygiene and safety. The public areas and rooms are kept very clean, making people feel safe when staying there. The location is also ideal, with a bus stop less than 100 meters away, making travel very convenient. Most of the rooms have large windows, so there is good light and it is not noisy. There are plenty of places to eat nearby, and it's also close to a supermarket. There's also a shopping mall about one kilometer away, so shopping and eating are very convenient.

The room is clean and tidy, the service is professional and enthusiastic, the travel is convenient, and the facilities are brand new

The room is large and the environment is good. The front desk staff is very patient and helped solve many problems. The breakfast is filling.

There was a musty smell when entering the door. There was really nothing for breakfast. The lobby was beautifully decorated but the bed in the room was hard.

I'd like to share a real experience. I stayed in room 503 the day before yesterday. I had planned to stay in another 2 rooms the day after, but when I saw the room facilities and the hotel environment, I gave up the plan. However, since I arrived late and it was already past nine o'clock, and it was my first time in Beijing, I had to stay here. For various reasons, I would like to comment on it. First: When we went to check in, the front desk clerk did not tell me whether the room included breakfast or not, nor did he tell me which floor the restaurant was on. As a result, we spent quite a long time looking for the restaurant the next day, which delayed our trip. Of course, when we asked where the laundry room was in the evening, the front desk clerk answered impatiently that it was on the 4th floor, and did not even stand up to answer the guest's question. I went to the 4th floor and looked around before I found it was in a click room at the elevator exit. Second: The hotel should be a stand-alone building, not together with the office building, but there is only one elevator, which is very slow. Another point is that all the large and small goods of the hotel need to be transported by this elevator, so every customer has to take the stairs. Third: There was a smell from the sewer in the room. We left the room card in the room to get electricity and went to the front desk to inform them that the room smelled. We came back at night to get the second card, but the front desk didn't even say sorry or help us change the room or ask the aunt to spray some air freshener. I don't know if she was playing with her phone or computer at the front desk. There were many other problems as well. I suggest the hotel manager or owner change the front desk staff. The first impression given was not very good, which made me lose interest in Beijing. I had an unpleasant stay on the first night. I won’t post the photos because there is still hair on the bed.