Landhaus Alpinia

Imagine you want to visit friends in Berlin and want to stay overnight. You will find what you are looking for on Google Maps. A guest house within walking distance is just right. Then visit the homepage and find out more. You dial the number provided, a friendly man answers and you state your wishes. A double room for one night with a 140cm bed without breakfast. At *********** a price of (as of the day) 94.00 euros including breakfast is given. Now I prefer to book in person and was a bit surprised when they asked for 101.00 euros. Now, of course, I could have canceled and booked through Booking, but after looking for a while, I accepted the offer. A confirmation email was received immediately. The data was okay and the case was clear to me. What we only found out afterwards was that there was a telephone call forwarding from this guest house (two completely different numbers) to the hotel, which we were not made aware of. Now we were standing in front of the guest house on the day of booking. No parking, door closed and a message asking you to ring the bell. Then a lady explained to me that we were wrong. We would have made reservations at the hotel (4 stars – I wonder what clouds they were hiding behind). Five minutes away by car. Through countless construction sites, we found the house after what felt like an hour, despite the navigation system. We parked our car in the (very) small parking lot and went to reception. “You can’t leave your car in the parking lot, it’s reserved.” That’s how we were welcomed. When I asked where we could park, she said we would just have to look on the street to see if we could find anything. The second question was about our booking. We would have called the guest house and made a reservation there. No, said the receptionist, we had also received a confirmation with the hotel address. Again, no indication of redirection. We got our room cards and there the next surprise awaited us. We didn't find the 140 bed we had booked, but rather 2 single beds. We went back to reception and complained. Now there was talk of an upgrade that they wanted to send to us. However, we did not understand what the added value should have been. How stupid is it to sell a couple a room with two single beds as a bonus? When we took the elevator up again with new room cards, we read on a notice that this house also has an underground car park. No word was given to us about this offer. The room, actually a single room, was quite small, but clean. The mattress was good, although the sheet had a hole and it was surprisingly quiet for the big city. In the bathroom with a set of towels there was no shower, but a small tub with a shower curtain. But this one was s

Ein Mittelklasse-Hotel wie ich es mir wünsche. Prima Lage, klasse Restaurant, freundlichstes Personal und absolut saubere, komfortable Zimmer. In der sehr gemütlichen Bar hat es auch zu später Stunde noch Service und ein schöner Saunabereich lockt nicht nur an Regentagen zum Entspannen.

Alles so, wie man von einem guten Mittelklassehotel erwarten kann. Der Gast wird wertgeschätzt. Die Leistungen werden freundlich und engagiert erbracht. Die Zimmer sind in einem sehr guten, sauberen Zustand.

Wenn man ein Zimmer mit neuem Teppich und renoviertem Bad wählt ist alles gut. Allerdings nehmen wir nächstes Mal eine Kategorie höher, da ist wohl das Zimmer und Bett größer. Ansonsten sehr gutes Frühstück. Parken schwierig. Personal sehr freundlich und aufmerksam.

Der 2. Besuch hier, leider wieder ein absolut fleckiger Teppich, geht gar nicht. Das Bad eine Zumutung, kaputte Fließen in der "Dusche", viel zu klein, der Geruch im Bad war auch eine Herausforderung. Der Kühlschrank - keine Funktion - im nächsten Zimmer auch nicht. Viel teurer als beim ersten Besuch, vermutlich eine Veranstaltung auf der Pferderennbahn, dann wird kassiert. Die Parkplatzsituation geht gar nicht. Musste 500 m laufen, oder 15 Euro pro Nacht zahlen. Sorry, ich mag das Hotel aber nicht so? Frühstück im schönen Garten war gut, Lachs gabs auch. Die Betten waren sehr gut.

Preiswerte Übernachtung in 20 min Auto - Entfernung zur Berliner Innenstadt. Freundliches Personal, vor allem die Dame am Frühstücksbuffet war sehr aufmerksam und nett. Zwar altes aber sauberes Badezimmer. 2 gute Sessel und ein Stuhl, das gibt es in der Kategorie selten. Allerdings war der offensichtlich alte Teppich dermaßen fleckig, das wir erst schon nach einem anderen Zimmer fragen wollten, aber nun. Trotzdem würden wir wieder kommen. Weshalb die Garage allerdings pro Tag € 12,- kosten sollte?