Club Quarters Hotel Faneuil Hall, Boston Reviews

The room was very clean and modern. The staff was wonderful also. I would definitely stay again and loved the connected pub for food.

very walkable to attractions, coffee was the

Good service, near Downtown station, easy to travel

Never stay at this hotel! ! ! For your money! ! ! We had paid the entire room fee in advance with Ctrip. On the day of check-in, a black man at the front desk said that we needed to pay 100 US dollars for pre-authorization. However, after we swiped the card, our mobile phone received a message showing that 1,200 US dollars had been used for pre-authorization. When we asked the black man, he said that the payment was wrong. , but he said it didn't matter, it was just a pre-authorization and would be released when checking out. On the day of check-out, I repeatedly confirmed whether the pre-authorization of US$1,200 had been released. The black front desk kept saying that it had been released, but I did not receive a confirmation message from the bank that day. In the next ten days, because we have not received confirmation of cancellation from the bank, we contacted the hotel many times to check the status of the pre-authorization. The replies we received were that it had been canceled and it would take 5-10 working days. The payment was received, but we never received the confirmation message on our mobile phone. Two weeks later, we contacted the bank and learned that the money had not been released at all. We called the hotel again. The front desk did not listen to me at all and kept insisting that it had been released... I asked the bank account manager if the hotel did not To release this pre-authorization, as a merchant, the hotel can initiate a payment request at any time, which means that at any time in the future, as long as the hotel initiates a transfer request again, the US$1,200 will be transferred to the hotel. This is so disgusting! Moreover, the credit limit of this credit card has also been occupied by 1,200 US dollars, resulting in consumption restrictions. We will contact this hotel one last time tomorrow. If they still don’t get relief, we will call the police!

The hotel is located in the city center, and transportation around it is also very convenient. Well, the feature of the hotel is that they have a free coffee bar in the lobby. Coffee and drinks are free.

I arrived early and asked them to call me to let them know if the room was ready. I agreed and didn’t call them. Everything else was fine.

We didn't have cleaning service as they say you have to send a text to have your room cleaned. And I say....from what American telephone number do I send you the SMS??? It seems very bad to me that a hotel costs €150 a night and they don't make your room.

Very satisfied. Only the spout of the bath bottle is damaged.

The hotel environment is great, clean and hygienic, the service is enthusiastic and discerning, the room is spacious, the view is wide, the sound insulation is also very good, everything is answered, and the ladies are all beautiful

The staff were very kind. The room was clean and spacious enough for a comfortable stay.

Very nice, clean and hygienic, free drinking water, coffee, etc.

Facilities: Upper-middle Health: good Environment: Good location good service

The view is not wide and the location is very convenient. The quality of bathroom products is very good. The free coffee in the lounge on the first floor of the hotel is great. The attitude of the front desk staff is very good and I am satisfied.

The room is small but the location is good.